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Hotel du Palais des Papes

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3 Place du Palais, 84000, Avignon France
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Traveller (252)
Room & Suite (54)
Dining (10)

About

#36 of 68 hotels in Avignon
Location
Cleanliness
Service
Value
The Hotel du Palais des Papes , located in the heart of the historical center , owned by the Donche - Gay family since 1924, offers a charming stay in a typically medieval atmosphere with the intent to immerse you in history and at the same time, you can benefit of all technological comfort .
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Baggage storage
Non-smoking hotel
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
470Reviews5Q+A36Room tips
Traveller rating
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Monga wrote a review 9 Jan
Amsterdam, The Netherlands8 contributions1 helpful vote
wrong room - no heating - no cleaning on top of this there was no willingness to make things better after a number of kind complains. it is clear they take advantage of the great position to just offer a terrible service
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Date of stay: December 2021Trip type: Travelled with family
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Juliaette234 wrote a review Oct 2021
Augusta, Georgia21 contributions23 helpful votes
Our experience in Avignon was outstanding, mostly due to Hotel du Palais des Papes! Maybe because we chose their best room,- a suite with king bed facing the Palais! The view, the atmospere, the imposing storied building in front of you, we could look out of that window all the time, morning or night. This was so right to splurge on,-and prices were reasonable. We arrived quite late and they kindly hold the restaurant open for us and the magical feeling started that night and stayed...
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Date of stay: September 2021
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Tara E wrote a review Jan 2020
6 contributions
Came to the restaurant with 12 people on the night of Christmas Eve. It took over 1.5 hours to receive our main courses. 6 of the 14 dishes were sent back because they were cold or not cooked properly. Once our group complained, the manager did not come out to handle the situation. We asked for a manager several times, but instead they sent a junior waitress to handle the situation on her own. Other employees were sent over and said they didn't speak English, which was very confusing because they all seemed to speak English before the complaints were made. At the end we asked for several dishes to be removed from the bill and the one waiter (apparently only one who spoke English) agreed. Then the owner came out and started to demand payment, our group was upset and said no. But actually they had already removed the dishes we asked about-- so we were being yelled at for no reason. This is when things became extremely bizarre and uncomfortable. They were treating us like criminals, when in fact we were a group of 12 experienced travelers who would be happy to pay for our meals. I would never come here again or chose this restaurant for any meal while visiting Avignon.
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Date of stay: December 2019
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loraine hayes wrote a review Dec 2019
Dublin, Ireland26 contributions24 helpful votes
A group of 12 for dinner on 24 December. We waited one and a half hours from ordering until service. Of 12 meals 4 were sent back. 2 duck breasts were cold and we asked for fresh ones but the same ones arrived back on the table 5 minutes later after having been reheated on a pan, no longer rare and medium rare. A young waitress was left to deal with our complaint, and it took a further 15 minutes for a manager to come. No such thing as customer care as the owner shouted at us and threatened to call the police, which we would have welcomed. It transpired that she had taken the cost of the offending meals off the bill but wouldn't let us see the bill....she was very aggressive and did not care that one third of our group had a very bad experience. Too late to even pick up some street food. Will not be back.
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Date of stay: December 2019Trip type: Travelled with friends
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kcoers wrote a review Dec 2019
L'Escala, Spain238 contributions93 helpful votes
Perfect location with convenient parking. Staff were all friendly and helpful. Rooms were charming but tiny and the bathroom was microscopically small. The restaurant had good food and everything was reasonably priced. Nothing brilliant, but nothing bad
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Date of stay: December 2019
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PRICE RANGE
US$98 - US$124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
du palais des papes hotel
LOCATION
FranceProvence-Alpes-Cote d'AzurVaucluseAvignon
NUMBER OF ROOMS
27
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Frequently Asked Questions about Hotel du Palais des Papes
Which popular attractions are close to Hotel du Palais des Papes?
Nearby attractions include Rocher des Doms (0.1 km), Basilique Saint Pierre (0.2 km), and Palais des Papes (0.1 km).
What are some of the property amenities at Hotel du Palais des Papes?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Hotel du Palais des Papes?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel du Palais des Papes?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel du Palais des Papes?
Conveniently located restaurants include La Cuisine du Dimanche, La Maison Tartare 1, and La Sou' Pape.
Is Hotel du Palais des Papes located near the city centre?
Yes, it is 0.3 km away from the centre of Avignon.
Are pets allowed at Hotel du Palais des Papes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel du Palais des Papes?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel du Palais des Papes?
Many travellers enjoy visiting Palais des Papes (0.1 km), Chartreuse de Villeneuve lez Avignon (1.9 km), and Musee du Petit Palais (0.2 km).