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JW Marriott Cannes

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784 Reviews from our TripAdvisor Community

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Showing 496: English reviews
London, United Kingdom
Reviewed 5 February 2017

Lovely hotel very modern excellent breakfast, but if not included is 35€ per person and limited choices for cooked breakfast We had a room facing the garden which is lovely, our door was difficult to ensure it was closed but the room was lovely, would have liked. Complimentary water though

Thank VGAqa12
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour VGAqa12, On behalf of the team at the JW Marriott Cannes, thank you for sharing your lovely review of our hotel. I am delighted to learn that you enjoyed the rooms’ modern design and that you found the breakfast to be overall excellent. I have relayed your valued feedback regarding the cooked breakfast options to our Food & Beverage...

Reviewed 31 January 2017

I have been trying to contact the hotel from the UK and not been able to speak to anyone. Is there an email address I can use? I would like to ask a few questions about transportation from Nice Airport to the JW Marriott and whether our hotel can arrange a transfer. Thanks!!

1Thank Mia_R1
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Mia_R1, Thank you for your post on our TripAdvisor page. Our concierge team would be delighted to assist you with any transportation queries you might have. They can be contacted via email at jw.ncejw.concierge@marriotthotels.com or by phone at +33(0)4 92 99 70 00. Yours sincerely, Fady Sursock Guest Relations Supervisor JW Marriott Cannes

Reviewed 30 January 2017 via mobile

I stayed at the Marriott Cannes for 3 nights during my company kick off. I was lucky enough to have a suite that I shared with a colleague. It was a great room that allowed us both to have enough privacy. The facilities were good and excellent for hosting such a large company event. My only criticism would be the...

Thank Jennie1008
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Jennie1008, Thank you for choosing to stay with us during your business trip to Cannes and for your fantastic review which followed. We are very pleased to hear that you enjoyed your suite and as well that you found the hotel excellent for hosting large scale events. We truly appreciate your comments regarding the bar area and would like...

Delden, The Netherlands
Reviewed 29 January 2017 via mobile

Hotel at the boulevard. Close to the harbor and old town of Cannes. Friendly staff. Clean and big rooms. Valet parking. Very small fitness room. Breakfast okay with view on beach. Also off season recommended.

Thank Maarten0123456
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Maarten0123456, We truly appreciate you taking the time to share your feedback and recommendation of the JW Marriott Cannes on our TripAdvisor page. It was with absolute delight that we learnt of how you found our staff to be very friendly, as this is a core value in our service approach. The team and I were also very pleased...

Worcester, United Kingdom
Reviewed 22 January 2017

Great hotel with great facilities, friendly efficient staff and spot on location for exploring Cannes. Shame about all the ancillary charges such a s wi-fi , had a great experience with room service but overpriced...

Thank Cragnet
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Cragnet, We were very happy to read your feedback of your recent stay at the JW Marriott Cannes. It always brings us great pleasure to read comments as such in respect to our staff and product. Concerning the Wi-Fi, kindly be aware that we offer complimentary access in our Lobby and at the JW Grill. Wi-Fi is also offered...

Glasgow, United Kingdom
Reviewed 21 January 2017 via mobile

In Cannes for a work conference so hotel was booked for us. Super location, right on the beach which even in January was beautiful. Hotel is magnificent, my room was immaculate and had everything required. The bed was very comfortable and the air conditioning worked really well. The bathroom was roomy enough, separate shower was fab. Kettle provided with tea/coffee,...

Thank Mark S
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Mark S, Firstly, thank you very much for having taken the time to share your fantastic feedback of your business stay at the JW Marriott Cannes. We are absolutely pleased to learn that you found our staff excellent and the hotel magnificent. Our aim is to consistently create memorable experiences for each and everyone one of our guests and...

Kuala Lumpur, Malaysia
Reviewed 5 January 2017

Booked this hotel because of it location, best to see the Cannes fireworks from the balcony. Room is wrapped in leather. One of the best decorations experienced. Hotel is walking distance to the shopping districts. Parking is EUR40! I will only consider two other hotels right next to it if I stay in Cannes again.

Thank BobBobGolden
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear BobBobGolden, Firstly, on behalf of the team, I would like to wish you a very Happy New Year ahead and thank you for having chosen our hotel for celebrating this special moment. We are delighted that you appreciated the room décor and took advantage of our location at the heart of the Boulevard de la Croisette to enjoy the...

Beckenham, United Kingdom
Reviewed 2 December 2016

At EUR300 per night, this hotel is average at best. - They charge for wifi (yup, at EUR300, they still charge you!) - Room service is good, but very expensive (see photos) - The rooms are very hot (in November) and the A/C is barely functioning - The 'Apple TV' didn't work The design also hits a lot of my...

Thank James N
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear James N, It is with great regret that we read your comments of your recent stay at the JW Marriott Cannes. On behalf of the team, I would like to extend our sincere apologies for the technical difficulties you faced with the room. It is though with disappointed that we learned that our Engineering team was not informed of...

Southampton, United Kingdom
Reviewed 21 November 2016

My husband and I recently spent a wonderful long weekend at this hotel at the end of October. From the moment we arrived to the second we left, we were treated like royalty. We were greeted by Samira who tended to our every need during our stay, like wise did everyone else. We were offered an upgrade to a partial...

Thank May791
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour May791, Thank you for this Five Star review. We are absolutely thrilled to read your wonderful comments of your recent stay with us. It brings us great joy to hear that you found the JW Marriott Cannes the best hotel you have visited. It brought us a great sense of pride and elation to see that you were treated...

Reviewed 18 November 2016

I had a great 2 night stay. I would have been happy to just stay at the hotel for the 2 days. It was convenient to shopping, restaurants and the marina. The hellipad was a bit of a walk though. The staff was very friendly and the breakfast buffet was delectable.

Thank John D
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour John D, Thank you for this fantastic review. We are delighted to hear that you found the staff friendly and of course that you would have been happy to just stay in the hotel during your two night visit. The team and I hope to welcome you back soon and deliver another memorable stay. Kind regards, Fady Sursock Guest...

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  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nestled between the Mediterranean Sea and the Southern Alps, JW Marriott Cannes boasts an incomparable cultural and artistic heritage. The hotel is located on the former site of the Palais des Festivals, placing it at the heart of a city that steps into the spotlight once a year, when shining stars and international events come together for a film festival that has made Cannes the annual showcase for French elegance. Among its many unique features, JW Marriott Cannes is the only luxury hotel on the Croisette to have its own auditorium seating up to 820 guests. It also offers 16 newly renovated multi-functional and totally flexible conference rooms (including 10 new rooms on the 1st floor). ... more   less 

Additional Information about JW Marriott Cannes

Address: 50 Boulevard de la Croisette | BP 224, Provence Alpes Cote d' Azur, 06414 Cannes, France (Formerly Palais Stephanié)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cannes
Price Range: $103 - $1,223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Cannes 5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Jw Marriott Cannes Hotel Cannes
Palais Stephanie Hotel Cannes
Cannes Palais Stephanie Hotel
Sofitel Cannes
Cannes Sofitel
Hotel Style:
#11 Luxury Hotel in Cannes
#30 Business Hotel in Cannes
#41 Romantic Hotel in Cannes
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Cannes staff and other travellers.
19 questions
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Questions? Get answers from JW Marriott Cannes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have very small balcony not directly facing the sea but with a side view, avoid them.”
 of 5 bubbles Rukmangada, 5 Mar 2017 | Read review
“ocean view room”
 of 5 bubbles 862wimg, 14 Feb 2017 | Read review
“5th floor rooms not accessible from all lifts”
 of 5 bubbles Cragnet, 22 Jan 2017 | Read review
“Partial or full sea views with balcony is best.”
 of 5 bubbles May791, 21 Nov 2016 | Read review
“Garden view is nice. Sea view better!”
 of 5 bubbles KunalP833, 9 Nov 2016 | Read review
5 of 5