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37 boulevard des Dames, 13002 Marseille France
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Traveller (285)
Room & Suite (128)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Marseille
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 143 hotels in Marseille
Location
Cleanliness
Service
Value
With a fantastic location, in the heart of Marseille’s bustling business district and a few steps from some of the city’s best shopping areas, the NH Collection Marseille is perfect for business travellers and families alike. Close to the hotel you’ll find the must-see attractions such as the picturesque old port, the city’s old town and the famous MUCEM museum. If you would like to go shopping, Rue de la République, with its Haussmann-style buildings, is one of the city’s best shopping streets. Alternatively, you can head to one of the nearby shopping centers: "Les Terrasses du Port" or "Docks Village". The neighborhood is also well connected to both the city and the airport, with a number of transport options including motorways, trains and local metro and tram lines available. The NH Collection Marseille provides 176 rooms decorated to reflect the elegant and charming style of the hotel. Each room has seating areas, free high-speed Wifi and wide-screen TVs.
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Property amenities
Paid public parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Public wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Telephone
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, French, Spanish
Hotel links
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592Reviews15Q+A15Room tips
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Stephenkase wrote a review 25 Sep
Brighton100 contributions24 helpful votes
Very good hotel. The room was clean, fairly large and well furnished. We had a view of the city. There was a walk-in shower that was quite modern and functional. The bed was very comfortable. The reception staff was quite helpful. The breakfast is not worth the price, in my opinion. Although fair for the amount of food provided, this looked not particularly typical of France and Marseille, especially for the cakes and croissants that were nothing special in honesty. Further, I personally do not like to get coffee from automated machines in hotels as they can taste rather watery, especially if going for a decaf option, plus there is no way to get a cappuccino done with non diary milk alternatives. Given that there are a number of local patisseries, boulangeries, local cafés and even a Starbucks coffee at walking distance from the hotel, there are plenty of alternatives, some of which offer experience of local taste for the same price or less. Hotel location is fantastic, as stated above very central, in a relatively safe area, at a short walk from main attractions, cafés, great restaurants, and just behind "le panier", and 10 mins walk to the port vieux.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 4 days ago
Dear guest, We really appreciate you took the time to share your feedback with us. This allows us to improve our service and to know our guests needs and preferences. We take well note about your comment regarding the breakfast products, we are progressively changing them to make them more regional and French typical. We hope we can receive you again and that you can taste our new products at that moment. Best regards, Alba Santos Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MiCuchita wrote a review Aug 2022
Alhama de Murcia, Spain2 contributions1 helpful vote
Hotel's Favourite
We stayed at the hotel for only one day because our flight back to Madrid was cancelled. I would like to thank the attention of Alba, a Hotel employee who was extremely professional, efficient and kind to us. The hotel very comfortable and the rest of the staff very correct.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 4 weeks ago
Dear guest, Thank you so much for this nice comment. I really appreciate you took the time to write about your night with us. It is a pleasure to see that what I do in this job that I love is reflect in our guest's satisfaction. this is the best motivation for all our team. We wait to see you again soon in our Nh Collection Marseille.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ceebee51 wrote a review 16 Sep
Chicago, Illinois215 contributions130 helpful votes
This is a good, comfortable hotel in a convenient location at a reasonable price. We would stay there again. The service was fine. It is not too far from the train station and the harbor. Breakfast was included.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 2 weeks ago
Dear guest, Thank you very much for your comment. It is really important for us that our guests share their impressions so we can get a feedback about our services quality. We are happy to read you appreciated your stay with us and we look forward to receiving you back in the NH Collection Marseille.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Byzant69 wrote a review 9 Sep
Kyiv (Kiev), Ukraine32 contributions7 helpful votes
The hotel has a good location - the historical center, near the railway station and the embankment, but the room is quite quiet, excellent staff, high-quality, excellent cuisine. the stay was comfortable*
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 2 weeks ago
Dear guest, We really thank you and appreciate the time you took to leave a comment about your experience in our hotel. Your feedback is very important for us and it gives us the motivation to continue doing a good work and to improve what need to be improve. We hope you have a nice trip back home and that we have the opportunity of receiving you again in our hotel, your home in Marseille.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dalynnm2015 wrote a review Aug 2022
Laguna Niguel, California5 contributions
The NH Collection was in a great location and the property is amazing. The rooms are spacious and very well appointed. The staff was extremely helpful and friendly. I highly recommend this hotel for confort and a luxurious stay,
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Review collected in partnership with NH Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 25 Aug 2022
Dear Guest, We are very happy to read this great feedback about our hotel. I will inform all the team about your nice comment. It's very motivating to improve our investment. Hope to see you back again in NH Collection Marseille.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris G wrote a review Jul 2022
Ackworth, United Kingdom35 contributions11 helpful votes
+1
This is a great hotel! I’ve stayed at a number of NH Collection hotels and this was as good as any other! The hotel is well located only a 10min walk from both Marseille Saint Charles train station and the Old Port. There is also a tram stop and bus stop 30secs from the hotel door. The room was clean and modern with great beds. The hotel staff were friendly and helpful. I would definitely stay again!
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Date of stay: July 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 9 Jul 2022
Dear guest, All our teams thank you very much for your comment ! It is always a great satisfaction when our guest feelings are such positive ! We will be pleased to receive you again for a new experience here in Marseille. We wait for you at your french home NH COLLECTION MARSEILLE. Best regards, Alba SANTOS Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abhy wrote a review Jul 2022
Mumbai, India312 contributions127 helpful votes
This is a good place to stay in Marseille. Its a 10 min walk from the old port and is very well situated. We were a group and the rooms were inconsistent - some big, some small, some with a bath tub and some without. The NH breakfast was the best we had across our entire stay in France. I would recommend this hotel whole heartedly while in Marseille.
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Date of stay: June 2022
Value
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 2 Jul 2022
Dear guest, What a nice way to start my weekend than reading your nice comment. Thank you very much for taking the time to tell us about your stay. We are really happy to be qualified as the best breakfast you had during your trip in France, it is really one of our best services! Regarding the size of the rooms, please note that our Nh Collection Hotels are built in historical and protected buildings so we need to adapt our rooms design to the original walls and structure. Our designers do their best to adapt the rooms to the best comfort. Once again we thank you for your comment and we hope we can receive you soon again in Marseille Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheryl wrote a review Jun 2022
11 contributions2 helpful votes
Enjoyed a six night stay at the NH Collection in Marseille, France in early June 2022. Room was quiet and comfortable on the 5th floor on quiet street. Breakfast buffet always good and love the coffee selections. Super access to Old Port and many neighborhoods on our list to visit. All of the staff was helpful but our shining star was Guest Services Rep Ms. Alba Santos who we communicated with via email prior to our visit. We set aside one day to travel by public transportation to Cassis so we could hike the Calanque Trails. Ms. Santos gave us detailed logistic information for tram and bus service to/from Cassis. The end result was a memorable day hiking in/around Calanques. To us this was a once in a lifetime adventure and it was a great success because of the excellence of Guest Services.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ask for room on quiet side as there is a side where there is more street traffice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 28 Jun 2022
Dear Cheryl, What a wonderful review! I can not be more happy than making our guests happy and creating memorable experiences. It was a great pleasure for us to have you in our loved hotel and I really appreciate your nice words. Our aim is always to make you feel comfortable and give you all the options to enjoy Marseille at its best! I hope you had a nice ending of your long trip in Europe and that you are know taking a good and well deserved rest. We hope to receive you again for new experiences and to create great souvenirs. My best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vanmunchen wrote a review Jun 2022
London, United Kingdom121 contributions101 helpful votes
Stayed here with my niece for five nights. I had a premium room which was of a good size with double bed. Very smart bathroom with shower and large bathtub. Room with large windows overlooked the street but was quiet at night. Breakfast was extensive and of good quality and I was pleased to be able to ask for eggs to be cooked any way I wished. We had one evening meal in the restaurant which was excellent - in fact it was best meal we had during our stay in Marseille. Very pleasant, friendly and helpful staff.
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 3 Jun 2022
Dear guest, There is no better way to start the weekend for me than receiving this kind of comments. What a pleasure to see you liked our hotel and services. We work everyday so our guests can feel like at home and remember their stay as a great experience. Thank you very much for your trust on us. We hope to welcoming you back soon. #feeltheplace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Turner S wrote a review May 2022
Paris, France1257 contributions427 helpful votes
Like other reviews said, the location is great. Short walk to Le Panier neighborhood and the port. It was quiet at night but our room faced the less busy back street. Comfortable bed but could use bigger pillows. Weird design of the bathroom made it difficult to get out of, but the shower worked well. Staff were very nice. Their gym had free weights up to 14 kgs and some cardio machines.
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Date of stay: May 2022
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alba Santos GUEST RELATIONS, Atención al cliente/recepción at NH Collection Marseille
Responded 31 May 2022
Dear guest, We are really happy that you have the time to share your opinion about our hotel. Thanks for the nice score and comments. It is great that you appreciate our location and staff service. We hope to receive you back in Marseille soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$118 - US$186 (Based on Average Rates for a Standard Room)
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
176
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Frequently Asked Questions about NH Collection Marseille
Which popular attractions are close to NH Collection Marseille?
Nearby attractions include Cathedrale de la Major (0.5 km), Centre de la Vieille Charite (0.2 km), and Musée d’Archéologie Méditerranéenne (0.3 km).
What are some of the property amenities at NH Collection Marseille?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at NH Collection Marseille?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Marseille?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Marseille?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to NH Collection Marseille?
Conveniently located restaurants include Le Hippie Chic café, Le Refuge, and La Table de L'olivier.
Are there opportunities to exercise at NH Collection Marseille?
Yes, guests have access to a fitness centre during their stay.
Is NH Collection Marseille located near the city centre?
Yes, it is 0.7 km away from the centre of Marseille.
Are any cleaning services offered at NH Collection Marseille?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Marseille?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Marseille offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.