Grand Hotel Beauvau Marseille Vieux-Port-MGallery
4 rue Beauvau, 13001 Marseille France
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About
#6 of 145 hotels in Marseille
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Grand Hotel Beauvau is located in the center of Marseilles, opposite the Vieux Port. Legendary writers and musicians have stayed in this charming hotel. This exceptional place is a reflection of Provence and its decoration is a beautiful combination of old furniture and Provençal fabrics. The hotel has an incredible view over the Vieux Port and the sea beckons for escape and travel. (MGallery collection).
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Spa
Wifi
Coffee shop
Breakfast buffet
Breakfast in the room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Historic Hotel
Languages Spoken
English, French, Spanish, Italian
Location
100Great for walkers
Grade: 100 out of 100
430Restaurantswithin 0.5 km
101Attractionswithin 0.5 km
4 rue Beauvau, 13001 Marseille France
Name/address in local language
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1042Reviews30Q+A77Room tips
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WOW WOW WOW, what a hotel!!! The location in old port was perfect, that staff were so accomodating and the rooms were generous in size, clean and welcoming. This hotel is a winner, I wish I stayed here for more nights than 1.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have very mixed feelings about this place. Our first room had a very nice view but with no a/c in April (they said it was illegal to use it before a certain date) the room which got afternoon sun got very warm. Opening the window was not a possibility as it was extremely noisy. Our second room was quieter but again, the room was too warm for us. The one thing we liked was the bar area. It has a nice view of the port and is quiet and comfortable. We enjoyed talking to other people staying there.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely beautiful hotel and perfectly located to soak up the old port atmosphere! Restaurants and shops all around the hotel. Beds were comfy, rooms were clean and spacious and the views over the harbour were incredible! Soooo glad we made the decision to stay here!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Opt for the port view for spectacular views!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from David Bynau, General Manager at Grand Hotel Beauvau Marseille Vieux-Port-MGallery
Responded 2 weeks ago
Dear TashTomo, First of all thank you for taking the time to share your experience at the MGallery Grand Hotel Beauvau Marseille. We are glad that our hotel and our services met your expectations. Our prime location on the Harbour offers the most beautiful view as easy access to all the facilities nearby the hotel. Once again thank you for your comment and your compliments which we will share with our team. We hope that we will have the chance to welcome again very soon. Mélanie VIEIRA Front Office Manager MGallery Grand Hôtel Beauvau Marseille
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are well sized and accommodations and proximity to the old port and main city area are wonderful. Staff was friendly and took care of any special requests. The bar was nice and had good view of harbor. Some of the restaurants surrounding the hotel - away from the harbor, are not particularly fond of serving English speaking patrons.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from David Bynau, General Manager at Grand Hotel Beauvau Marseille Vieux-Port-MGallery
Responded 29 Apr 2023
Dear robbK6678EX, First of all thank you for taking the time to share your experience at the MGallery Grand Hotel Beauvau Marseille. We are glad that our hotel and our services met your expectations. Our prime location on the Harbour offers the most beautiful view as easy access to all the facilities nearby the hotel. We take pride in providing our guests with the utmost attention so that they spend Memorable Moments while staying with us. We are so thankful with your compliments which shall be shared with all our team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mélanie VIEIRA Front Office Manager MGallery Grand Hôtel Beauvau Marseille
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My 2 sisters and I spent a week at this hotel in February, 2023. I was horrified to discover on my 3rd day there that 3 pieces of my jewellery and an unopened bottle of perfume were stolen from my room. The Manager, Mr. David Bynau, failed to meet with us when requested. The Deputy Manager and Reception Staff were equally as unhelpful and lied and misled us, informing us that we would be compensated through the Hotel's Insurance. We informed the Police and Tourist Office of this theft and they were quite shocked at our treatment by the Hotel; they actually phoned the Hotel in our presence. Since my return to Ireland, the Hotel have reneged on their promise of compensation, and I only received a 3 lined email from their Insurance Company (in French) informing me of their decision not to compensate. I most definitely would not recommend this hotel to anyone visiting Marseille. But this will not deter me from returning to Marseille as, other than this horrible experience, I loved my stay and the people of Marseille were so hospitable and welcoming. E. O'Meara.…
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from David Bynau, General Manager at Grand Hotel Beauvau Marseille Vieux-Port-MGallery
Responded 22 Mar 2023
Dear Ms O’Meara, First of all, I am very sorry that your stay in our hotel did not go as you would have liked. I will not comment on the form of your message, it corresponds to the threats you made to us before your departure. As already said, we cannot wrongly accuse our team and we have stayed by your side for all the formalities to be completed... I also immediately took the necessary steps with our insurer, which analyzes based on the facts whether our liability is engaged or not. As mentioned, all our rooms are equipped with safes to secure your precious belongings to avoid precisely this type of situation and the instructions for use are available in the room in French and in English. Finally, be aware that your remarks absolutely do not correspond to the image of our establishment, both with our customers and local institutions who very often highlight the quality of our hotel, we are also recognized for this... We have never been the victim of theft and I have full confidence in my teams who devote themselves daily to ensuring the best quality of service... Best regards David BYNAU General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travelled to this hotel with 2 of my sisters in February 2023 and I was really looking forward to this trip. On the 2nd day of our stay my sister realized that some of her valuable jewelry was missing from her wardrobe along with an unopened bottle of duty free perfume. Someone had to enter her room and search through her belongings to find these items. Needless to say we were horrified to think this could happen in a 4 star hotel. We met with the deputy managers immediately to report same. They could not have been more indifferent to our complaint and insisted that they could not check cameras on key fobs until after the weekend as there was no technician available until Monday of the following week. We were led to believe that their insurance would cover the valuables and that this would not be a problem to them. Now we are back home the story is very different as they are not taking any responsibility for the theft. This experience has left us very upset and very angry. It was the treatment by management which has made us so very very angry. I would not recommend this hotel to anybody for these reasons.…
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On my first visit my earrings were stolen, after much consultation with staff they mysteriously appeared back in my room. Otherwise I had a good experience,views from bar & room spectacular. So I returned with my 2 sisters in February 23. My sister’s jewellery (3 pieces & perfume) were stolen from her room. The management treated us with incredible indifference (Mr David Bynau refused to meet us despite our request). We reported the incident to the police & tourist office, they were very kind & shocked by the incident. We were misled & lied to by staff, told we could claim from their insurance- now that we are home they have not followed through & they told us claim from our own insurance. We are disgusted by our treatment, I would never return to hotel Beauvau, I would never recommend this terrible establishment. I love Marseilles & it’s people - I will definitely return to a different hotel.…
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We took a spring break in the vibrant city of Marseille, staying at the Grand Hotel. We had a room just to the side of the front, still giving a brilliant view of the old port. The room appeared to be recently refurbished to a high standard and was very comfortable. The staff were pleasant and helpful and I’m glad that we were on a special deal with breakfast, as the buffet breakfast is really good. The breakfast room and the small bar provide those those wonderful views of the old port that come with the hotel’s great location.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: We parked in Estienne d’Orves car park which is an Indigo car park at the old port and seems to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from David Bynau, General Manager at Grand Hotel Beauvau Marseille Vieux-Port-MGallery
Responded 9 Mar 2023
Dear Claimat, We warmly thank you for your feedback following your stay in our hotel. We are sincerely delighted that you enjoyed your Marseille Stopover with us so much, as well as the quality of service you a have experienced as well as the professionalism of our employees. It was a great pleasure for our staff members to assist you throughout your Stopover in Marseille. Our prime location on the Harbor offers a stunning views on the Port. We are glad that our breakfast buffet met your expectations. We thank you once again for your review and we hope to have the chance to welcome you again very soon. Mélanie VIEIRA Front Office Manager MGallery Grand Hôtel Beauvau Marseille
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is among the oldest in Marseille. It needs a bit of TLC but is quite comfortable. The selling point is its location, in the centre of the Old Port. If you stay in the city the Old Port is the place to be. The nerve centre of nightlife. What you can't find on the waterfront is nearby in the squares leading off from it. We chose a room with a balcony view of the port. Boats, boats and more boats. To the left, way up the hill, was a view of the Basilica Notre-Dame de la Garde, an iconic landmark of the city. You can get to it outside the hotel by bus or a little urban train. The hotel does a cooked breakfast but not dinner. The staff are extremely good.
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get a port view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from David Bynau, General Manager at Grand Hotel Beauvau Marseille Vieux-Port-MGallery
Responded 26 Nov 2022
Dear rickyboy08, We would like to express to you our heartfelt thanks for taking the time to leave a review after staying at the Grand Hotel Beauvau. We take pride in providing our guests with the utmost attention so that they spend Memorable Moments while staying with us. We are so thankful with your compliments. Indeed, our hotel is perfectly located in the very heart of the city and offers a stunning view on the Harbor. We are delighted that our hotel as our services met your expectations. We thank you once again for your review and we hope to have the chance to welcome you again very soon. Mélanie VIEIRA Front Office Manager MGallery Grand Hôtel Beauvau Marseille
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Generally this hotel was great. The people were very nice and spoke enough English (for us) and were generally happy to help in any way. The common areas were all beautiful. We opted for a 7th floor suite - The Chopin Room. Honestly, the room was pretty tired as far as furniture, carpeting and window treatments. The Carpeting had stains on it. The piping on a few of the chairs was coming off as well. We did have a chance to look at the other room in this class and it seemed to be in better shape. The breakfast was wonderful and that room and the adjacent bar on the 1st floor had great views. The patio/deck had amazing views of the port. I think that as a tribute to the great employees who work there, they should redo at least this room. Here are some tips. The bar on the first floor will give you a bucket of ice for your room if you ask. You need to insert your room key in the holder near the door for the electric to work. We arrived mid day and had to be let out a block away because they block off the street to car traffic at some point during the day. The front desk people are great. They will sell you bus/Metro tickets there and make restaurant recommendations etc. There is a Monoprix grocery store just a block away. There is a mini bar in the room that was complimentary. There is a Nespresso machine in the room and 4 servings of coffee and milk. Again, this is such a nice property with a great location and staff! Maybe all of the other rooms are just great and just Chopin was in need of help. Enjoy!…
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from David Bynau, General Manager at Grand Hotel Beauvau Marseille Vieux-Port-MGallery
Responded 29 Oct 2022
Dear TomS_MI, First of all thank you for taking the time to share your experience at the MGallery Grand Hotel Beauvau Marseille. We take pride in providing our guests with the utmost attention so that they spend Memorable Moments while staying with us. We are so thankful with your compliments which shall be shared with all our team members. We are sorry that our Terrasse Suite Frederic Chopin didn't met your expectations. I assure you that we took in considaration your comments as we constantly looking for our quality service improvement. We thank you again for taking the time to write us and we sincerely hope to get the chance to welcome you again some time. Mélanie VIEIRA Front Office Manager MGallery Grand Hôtel Beauvau Marseille
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$188 - US$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor marseille
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseilleOpéra
NUMBER OF ROOMS
73
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Claim Your ListingGRAND HOTEL BEAUVAU MARSEILLE VIEUX-PORT-MGALLERY (S̶$̶5̶1̶2̶) S$262: UPDATED 2023 Reviews, Price Comparison and 665 Photos (France) - Tripadvisor
Frequently Asked Questions about Grand Hotel Beauvau Marseille Vieux-Port-MGallery
Which popular attractions are close to Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Nearby attractions include Paniq Room Escape Game (0.3 km), Le Vieux Port (0.07 km), and Musée d'Histoire de Marseille (0.3 km).
What are some of the property amenities at Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Some of the more popular amenities offered include free wifi, a lounge, and a spa.
Which room amenities are available at Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Guests can enjoy a lounge during their stay.
Is parking available at Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Conveniently located restaurants include La Poule Noire, Cafe Bovo, and Tapas La Picadita.
Is Grand Hotel Beauvau Marseille Vieux-Port-MGallery located near the city centre?
Yes, it is 0.4 km away from the centre of Marseille.
Are any cleaning services offered at Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Beauvau Marseille Vieux-Port-MGallery offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Grand Hotel Beauvau Marseille Vieux-Port-MGallery?
The staff speaks multiple languages, including English, Spanish, French, and Italian.