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Best Western La Joliette

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#41 of 131 Hotels in Marseille
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western La Joliette
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247 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Burlington, Canada
Reviewed 3 weeks ago

We felt so welcome at this hotel, upon arriving in Marseille on an overnight flight. Customer service was outstanding. Our room was small but comfortable , and quiet. We were able to walk to the Vieux Port, and have dinner at a restaurant suggested by the hotel staff. Highly recommended place to stay !

Thank musichicky
Hervey Bay
Reviewed 3 April 2017

We enjoyed our 2 night stay here. Our room was tastefully decorated and clean. The bed was very comfortable. The hotel is in a good location and takes about 15min to walk to the city centre. Staff were friendly and polite.

Thank Cheryl B
BWJoliette, Front Office Manager at Best Western La Joliette, responded to this review

Dear Cheryl B, Thank you for your nice comment. We are glad to read that you enjoyed your stay with us and we hope to welcome you while your next journey in Marseille! All our team wish you the best. Regards. Stéphanie.

Reviewed 28 February 2017

I spent one night at the Best Western La Joliette. The girl at the reception was very friendly and polite. Good rooms where to sleep in a very good way. The breakfast was OK and the parking next to it very comfortable.

Thank Gianluca B
BWJoliette, Front desk at Best Western La Joliette, responded to this review

Dear Gianluca B, Thank you so much for your nice comment. We hope to welcom you another time in our nice city. We wish you he best. Regards. Stéphanie.

London, United Kingdom
Reviewed 11 October 2016

I was most certainly impressed by the excellent customer service, especially the helpful and friendly reception staff who went out of their way to make this a good stay. The breakfast was really tasty, and there was a variety to choose from. The hotel is in a good location, and a 10-15 walk from the city centre and Viex Port,...

Thank Adelinetravelbug
BWJoliette, Front desk at Best Western La Joliette, responded to this review

Dear Adelinetravelbug, All the team is joining me for telling you that your kindness will remain etched in our memory. We are so glad to read that you have spent such a nice journey with us, even if the weather was so "London look". We wish you the best for the futur and hope to see you another time in...

Reigate, United Kingdom
Reviewed 30 July 2016 via mobile

Stayed for 2 nights but their wifi is pathetic and when I complained at reception I was told that they had a good reception on their iPhones, therefore it should be good in the rooms. The wifi goes on for about 5 mins and then off for a long time. I couldn't connect with this type of service. For such...

Thank JosedeAbreu
BWJoliette, La réception. at Best Western La Joliette, responded to this review

Dear Mister JosedeAbreu, We are sorry to hear that your stay in our establishment does not respond to your expectations. We should have offer you to use our business center who owns a computer and a printer available 24 hours a day . We hope to see you on a future stay. Best regards. Stéphanie.

Reviewed 12 July 2016

Best western La Joliette is a charming and lovely little hotel. The central location makes this hotel a good choice. Just a 10-15 minute walk to the centre of Marseilles old port, Vieux Port. The rooms were very nice and bright. They keep them in pristine conditions all the time, both concerning maintenance and cleaning. The staff was very friendly...

Thank Paal B
BWJoliette, Directeur général at Best Western La Joliette, responded to this review

Dear Paal B, Thanks for choosing us and for your comment on TripAdvisor.com. We are glad to read that you appreciated our breakfast and the Best Western la Joliette's staff. My best regards, Chantal Gabay

Mumbai (Bombay), India
Reviewed 30 June 2016 via mobile

Best western La joliette is by all means a well planned centrally located hotel . Rooms were average in size and everything was in order , it had everything to suffice a 4 star category . The toilet was spacious and modern . It had a fitness room & sauna with free entry👍 If you're lucky enough to get the...

Thank nayeemsait
BWJoliette, Directeur général at Best Western La Joliette, responded to this review

Dear guest, Thanks a lot for choosing us and for your comment left on TripAdvisor.com. It's a real pleasure to read that you enjoyed your stay with us at the Best Western la Joliette's hotel. I wish you a very nice summer! Best regards, Chantal Gabay

Scottsdale, Arizona
Reviewed 13 May 2016

I stayed at this particular hotel in late April 2016 on a trip through France. I arrived at the Gare de Marseille Saint-Charles and walked 20 minutes down hill to the hotel. The streets between the hotel and train station are currently being worked on so I would instead suggest taking the Metro (Line #2/Red, direction; Bougainville) to the Joliette...

8Thank Mark O
BWJoliette, Directeur général at Best Western La Joliette, responded to this review

Dear Mark O, Thanks a lot for choosing us during your last stay in Marseille and for giving so much detail about the hotel and surroundings. I really hope you will choose us again for your next Provence's trip! Best regards, Chantal Gabay

London, United Kingdom
Reviewed 22 April 2016 via mobile

Was here just for a night after a cruise. It's a nice clean hotel. However it's rated a 4 star and our room was extremely compact for a twin room, would be fine for a single but not really suitable for 2 person. I don't feel like it's a 4 star hotel but if you get a good price it's...

Thank Jonathan S
BWJoliette, Directeur général at Best Western La Joliette, responded to this review

Dear Jonathan S, I'm glad that you enjoyed your stay with us. Thanks about the staff's comments by the way! If you come back in Marseille and stay at the Best Western la Joliette you'll definitely have to choose a superior room (much bigger than the comfort one), I'm pretty sure you will love that one! Best regards, Chantal Gabay

Knaresborough, United Kingdom
Reviewed 23 February 2016

We stayed here for four nights and found it to be an ideal hotel for a stay in Marseille. The location is just a few hundred metres from Joliette Metro station, and it is also handy for bus and tram stops so you are perfectly located to take advantage of Marseille's excellent public transport system. By foot you are also...

3Thank johnhouston2
BWJoliette, Directeur général at Best Western La Joliette, responded to this review

Dear Johnhouston2, Thank you so much for choosing our hotel to stay in Marseille to see your daughter. It was a real pleasure for us to greet you at the Best Western la Joliette! Thanks for explaining in detail what you enjoyed during your stay (breakfast, Wi-Fi...) and for mentioning Elisabeth. Best regards, Chantal Gabay

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04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the very heart of Marseille, between the Vieux port, the harbor and down town, it become so easy to get into la Joliette, by any way choose.Underground and tram stations put on the hotel at only 5mn to St Charles station, and 10mn from the Vieux port. Many monuments as the Littoral boulevard, La Major Cathedral, the Docks of Marseille are both part on making this area plenty of live.The Hotel la Joliette is a charming and standing hotel. ... more   less 

Additional Information about Best Western La Joliette

Address: 49 Avenue Robert Schuman, 13002 Marseille, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Price Range: $112 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western La Joliette 4*
Number of rooms: 32
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Hotel Style:
#18 Luxury Hotel in Marseille
#19 Romantic Hotel in Marseille
#20 Business Hotel in Marseille
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Questions & Answers

Here's what travellers have asked, with answers from Best Western La Joliette staff and other travellers.
8 questions
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Manchester, Vermont, United States

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Questions? Get answers from Best Western La Joliette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was facing the street, I guess a room further back would have less noise,”
Adelinetravelbug, 11 Oct 2016 | Read review
“Be aware that the ordinary rooms are rather small, so you might want to consider upgrading.”
johnhouston2, 23 Feb 2016 | Read review
“Front rooms had Curtains & shutters & I couldn't hear the street below from the 2nd floor.”
  • Room on the 2nd floor, at the front.
intrepidengineer, 21 Oct 2015 | Read review
“rooms at the back are away from the main road.”
248martinm, 24 Aug 2015 | Read review
“You may want to upgrade to premier room as comfort rooms are small”
696jackiet, 5 Jul 2015 | Read review
5 of 5
US$91* /night
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Prices are for 1 room, 2 adults
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