Mercure Marseille Centre Prado Hotel Vélodrome

Mercure Marseille Centre Prado Hotel Vélodrome

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Room & Suite (29)
Dining (11)

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About

4.0
#56 of 137 hotels in Marseille
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Hotel featuring 100 airconditioned and soundproofed rooms. Ideally located only 200m from the Parc Chanot Conference and Exhibition Centre and the Rond Point du Prado metro station, the hotel is also within walking distance of the Prado beachesand theVelodrome Stadium. Meal service is available in rooms or even on the terrace. Other features include meeting rooms, business centre and indoor public pay car park.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Salon
Baggage storage
Concierge
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Laptop safe
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Charming
Business
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

11 avenue de Mazargues, 13008 Marseille France
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Marseille Airport
23.3 km
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Hyeres Airport
64.7 km
See all flights
110Reviews11Q+A1Room tip
Traveller rating
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Detailed Reviews
aileen c wrote a review Aug 2020
5.0 of 5 bubbles
This hotel is a little way from the main centre of Marseille but it was within easy reach from a metro station and ideal for Prado beach. The hotel was immaculate and the staff were very friendly and obliging. In particular the waitress at breakfast( the girl who could speak English) was very hospitable and friendly. The breakfast was excellent with lots of choice and everything was so fresh. All social distancing procedures were in place and adhered to by staff and guests. Lots of hand sanitiser available. We would definitely use this hotel again.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Coralie ASDOURIAN, Directeur général at Mercure Marseille Centre Prado Hotel Vélodrome
Responded 7 Aug 2020
Dear customer, I very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and i hope your next visit will be as pleasant as the previous one. Sincerely,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy Barnes wrote a review May 2022
Sutton, United Kingdom
4.0 of 5 bubbles
This review would’ve probably been five stars if it wasn’t for the heat in the rooms. The temperature was really warm outside yet the hotel said they weren’t going to switch the air-conditioning on until the 1st of May which was not any fun at all. Instead they gave me a fan to put in the room but just blew around the warm air.
The hotel is situated about 2 miles out of the centre of Marseille. It’s not in a particularly great neighbourhood and the road outside is very noisy. The hotel is not attractive and could do with a bit of sprucing up to make it look nice. The staff are really friendly and helpful and the room was clean, spacious and modern. The breakfast in the morning was very nice and the staff they were really friendly as well. Checkout process was really quick and easy and a taxi to the airport was about €50.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MehdiG33 wrote a review Mar 2022
Bordeaux, France
3.0 of 5 bubbles
The hotel was quiet (provided your window closes well...), But the darkening curtains were old, and see through.
They really provide the minimum Accor benefits for a gold/platinum/diamond member. No way to get a welcome drink for the two occupants of the room, and no gift as a benefit. Moreover it is the only hotel in the town that does not participate in the free breakfast at weekend benefit. Please take that into account. It is not advertised anywhere and we were told that we had to check it for ourselves on Accor website.
The hotel takes a lot of advantages by using the name Mercure and attracts status members but they do not take this responsibility seriously and give the benefits as they see fit. The customer is not in a position to negotiate what benefits they want, so why is it so easy for a hotel to opt out?
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Expatbaku wrote a review Sept 2023
Baku, Azerbaijan
2.0 of 5 bubbles
Let me first say that i am normally very fond of Accor Hotel, being platinum client. I am used to stay in every possible level ( mercure, ibis, pullman, etc) and i only gauge what the hotel proposes based on the level of confort expected.
The Restaurant in Mercure Centre Prado is by far one of the worst experience, i had ever had, as we got forgotten!

We received as first dish, a cheese platter supposed to come last. My son never got his soup and his burger, supposed to be rare, had clearly been recooked when they realize they forgot us.

Please avoid at all cost!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James M wrote a review Aug 2023
Bratislava, Slovakia
+1
1.0 of 5 bubbles
Really unsafe if you're bringing your car. If I was a female, there's no way on earth I would be comfortable walking to or from the car park. I've uploaded some pics, it really was unpleasant, reminded me of the Xbox game Outlast.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beirensmatthias wrote a review May 2022
1.0 of 5 bubbles
Be really careful with this hotel. After check out I got charged an extra 20€ for breakfast. As someone claims I took this while I never set a foot in the restaurant. That seems to be enough for them to just take it off my card without discussion.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dominiquec755 wrote a review Nov 2021
annecy le vieux
5.0 of 5 bubbles
Hotel 10 minutes away from the Marseille Exhibition center. Parking entrance not easy to found the 1st time. Hotel is comfortable and staff is very friendly. Breakfast is very good. there is a gym and a patio.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna S wrote a review Oct 2022
London, United Kingdom
5.0 of 5 bubbles
Excellent stay! The room was clean and spacious. All necessary amenities. The service at the reception or at the bar was wonderful as well. The best Mercure experience by far (and I do travel a lot around France). Location is just perfect. Highly recommend!
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Parking available on demand. Accessible from reception directly. For a more than reasonable price...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Satheesh V M wrote a review Jul 2019
Dubai, United Arab Emirates
3.0 of 5 bubbles
Decent Hotel with neat rooms but not very friendly staff especially Front Office. But extremely friendly and helpful staff in restaurant, Room service and House keeping. Something terribly wrong with the plumbing as water in the wash basin doesn’t go down leaving stains.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ireland 94 wrote a review Aug 2019
1.0 of 5 bubbles
There is a small fridge in the room that has only 3 bottles of water - beware this is the “minibar”. There is no prices for the water displayed in the fridge or on top of it. On one bottle there is a ribbon that states it’s free.

When I checked out of the hotel the receptionist said thanks for staying and safe journey home. I arrive at the airport and check my bank account to see €42 charged for minibar during our stay.

I argued that this is unethical practice to charge my account after I stay and not mention when I leave that there was such an expense. I also argued that most hotels that I’ve stayed in provide free complimentary water and if there is a “minibar” in the room it usually contains more than water - e.g alcohol, snacks, chocolate etc. The mercure hotel does not accept this nor will it refund me for a ridiculous expense.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Coralie_ASDOURIAN
marseille
Dear Vinitasarbhai, To reach the Mercure Marseille Centre Prado since the airport you have to take the shuttle accessible to the airport towards the station St Charles. At the station you take the subway line 2 in the direction of Sainte Marguerite Dromel and go out to the “Rond Point du Prado” (5 stations later from St Charles). The hotel is situated at 5 min walking from the subway. Take the avenue of the Prado in the direction of the beach. Do not hesitate to contact us to 04.96.20.37.37 so that my teams can guide you by telephone if however you would need it. In the pleasure to welcome you very soon in our hotel. Very sincerely Coralie ASDOURIAN General Manager
Answer from Coralie_ASDOURIAN
marseille
Dear Vinitasarbhai, To reach the Mercure Marseille Centre Prado since the airport you have to take the shuttle accessible to the airport towards the station St Charles. At the station you take the subway line 2 in the direction of Sainte Marguerite Dromel and go out to the “Rond Point du Prado” (5 stations later from St Charles). The hotel is situated at 5 min walking from the subway. Take the avenue of the Prado in the direction of the beach. Do not hesitate to contact us to 04.96.20.37.37 so that my teams can guide you by telephone if however you would need it. In the pleasure to welcome you very soon in our hotel. Very sincerely Coralie ASDOURIAN General Manager
Answer from pascale M
Fayence, France19 contributions11 helpful votes
Bonjour, Le parking est vraiment à côté de l’hotel Mais par contre je ne l’ai pas utilisé . Si vous avez un doute appelez la réception de l’hôtel, ils vous renseigneront avec plaisir .
Laurentchas1 asked a question Aug 2018
Perigueux, France6 contributions
Bonjour.. J aimerais savoir s il est possible de venir à pieds de la gare.. Merci
Answer from Juliane E
Saint-Martin-d'Heres, France232 contributions84 helpful votes
Bonjour, Oui c’est possible mais plutôt long. Il faut compter environ 1h. Il y a le métro et le bus sinon alternative plus rapide et pas très chère.
Anna S wrote a tip Oct 2022
London, United Kingdom161 contributions60 helpful votes
5.0 of 5 bubbles
"Parking available on demand. Accessible from reception directly. For a more than reasonable price for the city center."
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PRICE RANGE
S$161 - S$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure marseille prado hotel marseille, accor marseille prado
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseilleSaint-Giniez
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MERCURE MARSEILLE CENTRE PRADO HOTEL VÉLODROME: UPDATED 2023 Reviews, Price Comparison and 84 Photos (France) - Tripadvisor

Frequently Asked Questions about Mercure Marseille Centre Prado Hotel Vélodrome
Which popular attractions are close to Mercure Marseille Centre Prado Hotel Vélodrome?
Nearby attractions include Virtual Room (0.2 km), GAME OVER Escape Rooms (0.2 km), and L'Epicerie Maison Gourmande (0.3 km).
What are some of the property amenities at Mercure Marseille Centre Prado Hotel Vélodrome?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Mercure Marseille Centre Prado Hotel Vélodrome?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Marseille Centre Prado Hotel Vélodrome?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Mercure Marseille Centre Prado Hotel Vélodrome?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mercure Marseille Centre Prado Hotel Vélodrome?
Conveniently located restaurants include AM par Alexandre Mazzia, Pierrot Coquillages, and Brasserie du Stade.
Are any cleaning services offered at Mercure Marseille Centre Prado Hotel Vélodrome?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Marseille Centre Prado Hotel Vélodrome?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Mercure Marseille Centre Prado Hotel Vélodrome?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Are there any historical sites close to Mercure Marseille Centre Prado Hotel Vélodrome?
Many travellers enjoy visiting Palais du Pharo (3.7 km), Palais Longchamp (3.9 km), and Château d'If (5.2 km).
Is Mercure Marseille Centre Prado Hotel Vélodrome accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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