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Mercure Marseille Centre Prado Hotel Velodrome

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11 avenue de Mazargues, 13008 Marseille France
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Traveller (21)
Room & Suite (31)
Dining (11)

About

#49 of 143 hotels in Marseille
Location
Cleanliness
Service
Value
Hotel featuring 100 airconditioned and soundproofed rooms. Ideally located only 200m from the Parc Chanot Conference and Exhibition Centre and the Rond Point du Prado metro station, the hotel is also within walking distance of the Prado beachesand theVelodrome Stadium. Meal service is available in rooms or even on the terrace. Other features include meeting rooms, business centre and indoor public pay car park.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Salon
Baggage storage
Concierge
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Russian, Spanish and 4 more
95Reviews11Q+A1Room tip
Traveller rating
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Anna S wrote a review Oct 2022
London, United Kingdom161 contributions58 helpful votes
Excellent stay! The room was clean and spacious. All necessary amenities. The service at the reception or at the bar was wonderful as well. The best Mercure experience by far (and I do travel a lot around France). Location is just perfect. Highly recommend!
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Parking available on demand. Accessible from reception directly. For a more than reasonable price...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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beirensmatthias wrote a review May 2022
1 contribution
Be really careful with this hotel. After check out I got charged an extra 20€ for breakfast. As someone claims I took this while I never set a foot in the restaurant. That seems to be enough for them to just take it off my card without discussion.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andy Barnes wrote a review May 2022
Sutton, United Kingdom1493 contributions390 helpful votes
This review would’ve probably been five stars if it wasn’t for the heat in the rooms. The temperature was really warm outside yet the hotel said they weren’t going to switch the air-conditioning on until the 1st of May which was not any fun at all. Instead they gave me a fan to put in the room but just blew around the warm air. The hotel is situated about 2 miles out of the centre of Marseille. It’s not in a particularly great neighbourhood and the road outside is very noisy. The hotel is not attractive and could do with a bit of sprucing up to make it look nice. The staff are really friendly and helpful and the room was clean, spacious and modern. The breakfast in the morning was very nice and the staff they were really friendly as well. Checkout process was really quick and easy and a taxi to the airport was about €50.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MehdiG33 wrote a review Mar 2022
Bordeaux, France25 contributions33 helpful votes
The hotel was quiet (provided your window closes well...), But the darkening curtains were old, and see through. They really provide the minimum Accor benefits for a gold/platinum/diamond member. No way to get a welcome drink for the two occupants of the room, and no gift as a benefit. Moreover it is the only hotel in the town that does not participate in the free breakfast at weekend benefit. Please take that into account. It is not advertised anywhere and we were told that we had to check it for ourselves on Accor website. The hotel takes a lot of advantages by using the name Mercure and attracts status members but they do not take this responsibility seriously and give the benefits as they see fit. The customer is not in a position to negotiate what benefits they want, so why is it so easy for a hotel to opt out?
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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dominiquec755 wrote a review Nov 2021
annecy le vieux16 contributions18 helpful votes
Hotel 10 minutes away from the Marseille Exhibition center. Parking entrance not easy to found the 1st time. Hotel is comfortable and staff is very friendly. Breakfast is very good. there is a gym and a patio.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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aileen c wrote a review Aug 2020
4 contributions1 helpful vote
This hotel is a little way from the main centre of Marseille but it was within easy reach from a metro station and ideal for Prado beach. The hotel was immaculate and the staff were very friendly and obliging. In particular the waitress at breakfast( the girl who could speak English) was very hospitable and friendly. The breakfast was excellent with lots of choice and everything was so fresh. All social distancing procedures were in place and adhered to by staff and guests. Lots of hand sanitiser available. We would definitely use this hotel again.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Coralie ASDOURIAN, Directeur général at Mercure Marseille Centre Prado Hotel Vélodrome
Responded 7 Aug 2020
Dear customer, I very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and i hope your next visit will be as pleasant as the previous one. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ireland 94 wrote a review Aug 2019
2 contributions3 helpful votes
There is a small fridge in the room that has only 3 bottles of water - beware this is the “minibar”. There is no prices for the water displayed in the fridge or on top of it. On one bottle there is a ribbon that states it’s free. When I checked out of the hotel the receptionist said thanks for staying and safe journey home. I arrive at the airport and check my bank account to see €42 charged for minibar during our stay. I argued that this is unethical practice to charge my account after I stay and not mention when I leave that there was such an expense. I also argued that most hotels that I’ve stayed in provide free complimentary water and if there is a “minibar” in the room it usually contains more than water - e.g alcohol, snacks, chocolate etc. The mercure hotel does not accept this nor will it refund me for a ridiculous expense.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Satheesh V M wrote a review Jul 2019
Dubai, United Arab Emirates60 contributions25 helpful votes
Decent Hotel with neat rooms but not very friendly staff especially Front Office. But extremely friendly and helpful staff in restaurant, Room service and House keeping. Something terribly wrong with the plumbing as water in the wash basin doesn’t go down leaving stains.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$94 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure marseille prado hotel marseille, accor marseille prado
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseilleSaint-Giniez
NUMBER OF ROOMS
100
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MERCURE MARSEILLE CENTRE PRADO HOTEL VELODROME: UPDATED 2022 Reviews, Price Comparison and 78 Photos (France) - Tripadvisor

Frequently Asked Questions about Mercure Marseille Centre Prado Hotel Vélodrome
Which popular attractions are close to Mercure Marseille Centre Prado Hotel Vélodrome?
Nearby attractions include Virtual Room (0.2 km), GAME OVER Escape Rooms (0.2 km), and L'Epicerie Maison Gourmande (0.3 km).
What are some of the property amenities at Mercure Marseille Centre Prado Hotel Vélodrome?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Mercure Marseille Centre Prado Hotel Vélodrome?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Marseille Centre Prado Hotel Vélodrome?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Mercure Marseille Centre Prado Hotel Vélodrome?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mercure Marseille Centre Prado Hotel Vélodrome?
Conveniently located restaurants include AM par Alexandre Mazzia, Le Toigou, and Pierrot Coquillages.
Are any cleaning services offered at Mercure Marseille Centre Prado Hotel Vélodrome?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Marseille Centre Prado Hotel Vélodrome?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Mercure Marseille Centre Prado Hotel Vélodrome?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Are there any historical sites close to Mercure Marseille Centre Prado Hotel Vélodrome?
Many travellers enjoy visiting Palais du Pharo (3.6 km), Palais Longchamp (3.9 km), and Château d'If (3.1 km).
Is Mercure Marseille Centre Prado Hotel Vélodrome accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.