2 rue Bonneterie, 13002 Marseille France
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#13 of 143 hotels in Marseille
Location
Cleanliness
Service
Value
Travellers' Choice
If you’re looking for a charming hotel in Marseille, look no further than Hermes.
Nearby landmarks such as Le Cours Julien (0.6 mi) and Vallon des Auffes (1.2 mi) make Hermes Hotel a great place to stay when visiting Marseille.
Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.
Hermes Hotel features 24 hour front desk, a concierge, and a rooftop terrace, to help make your stay more enjoyable. The property also boasts a rooftop bar. If you are driving to Hermes, there is paid public parking available nearby.
When you’re feeling hungry, be sure to check out Aux Antipodes, Le Toigou, and Le Café thaï, which are some Asian restaurants that are popular with locals and out-of-towners alike.
Plus, during your trip, don’t forget to check out some of the popular government buildings, such as L' Hotel de Ville, L'Evéché, and Hotel du XVeme corps d'Armee.
The staff at Hermes looks forward to serving you during your upcoming visit.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Rooftop terrace
Concierge
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
Vending machine
Non-smoking hotel
Outdoor furniture
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Harbour View
Languages Spoken
English, French, Spanish
Location
100Great for walkers
Grade: 100 out of 100
408Restaurantswithin 0.5 km
92Attractionswithin 0.5 km
Contact
2 rue Bonneterie, 13002 Marseille France
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463Reviews3Q+A23Room tips
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Marseille can be an unpredictable city. I work in tourism, and I tend to compare it to Naples in Italy when I talk to clients. Finding an affordable amazing hotel in Marseille is not always an easy task. This hotel though is that perfect place that will have you coming back time and time again whether you are a tourist or in Marseille on business. I wholeheartedly recommend it! First off, you cannot beat the location. The main thing that anybody has to see in Marseille is the Vieux Port. If you go there and you don't see it, there is NO POINT! It is magnificent! You cannot get any closer to the Vieux Port than this hotel. You also have the boat that takes you to the Calanques and the ferry to l'estaque, right next to it. You also have a plethora of restaurants. The hotel is not far from Napoli Gang, the Big Mamma to go restaurant in Marseille. Secondly, the staff is absolutely fabulous! They could not be nicer and more professional! Thirdly, THEY HAVE A ROOFTOP TERRACE! WHERE IN FRANCE, ARE YOU GOING TO FIND A HOTEL THAT IS AFFORDABLE WITH A ROOFTOP TERRACE OVERLOOKING A MAJOR MONUMENT AND THE PORT?! When I arrive late,my favorite thing to do is to go either to Pizza Capri in the Vieux Port or Napoli Gang, get a pizza to go and eat it on the ROOFTOP terrace surrounded by beauty and the scent of thd ocean. Nothing like it! This hotel has made so many of my trips to Marseille and I'm writing this review so it will make yours. Get this hotel! You won't regret it!…
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marion Depannemaecker, Directeur général at Hermes
Responded 27 Oct 2022
Bonjour de Marseille, je suis ravie de lire votre commentaire ! Je vous remercie énormément pour tous vos compliments qui me font très plaisir et font également plaisir à l'ensemble de l'équipe de l'hôtel Hermes. Vous parlez tellement bien de notre établissement, même mieux que ce qu'on pourrait le faire. En espérant avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour à Marseille ! Merci ! Cordialement, la direction. Hello from Marseille, I am delighted to read your comment! Thank you very much for all your compliments which make me very happy and also make the whole team of the Hermes hotel happy. You speak so well of our establishment, even better than we could. Hoping to have the pleasure of welcoming you again during your next stay in Marseille! Thanks ! Sincerely, management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very basic but clean room. The location and rooftop terrace is what sells this hotel. We went for a girls night and it was perfect. The staff were very friendly and all spoke perfect English. I would say that this hotel is perfect for a visit to Marseille. It is a place to lay your head. I will go back because I loved the terrace.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip: Go to this hotel expecting a very small and basic room. Look forward to enjoying the rooftop...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marion Depannemaecker, Directeur général at Hermes
Responded 26 Oct 2022
Hello, thank you for your comment which is a pleasure to read. Hoping to have the chance to welcome you during your next stay in Marseille Sincerely, management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel two weekends ago for one night . The hotel itself sits on a corner just behind the main road that runs along the old port So it's location is good . Underground car parking is a brisk 5 minute walk away and cost 12 euros for every 24 hours . Visually from the outside this two star hotel is presentable as is the small reception area and breakfast / coffee lounge on the ground floor The hotel has a disabled lift for guests to take them up a level to the main lift Which covers four of the five floors . Reception staff were friendly and helpful and spoke a good level of English . The hotel entrance is guest access only via reception intercom system. Now it gets negative There is a lift from the fourth floor to the fifth which is where our room was situated but on the day we stayed it was being used to transport boxes of wine and beers , so we had to take a set of narrow spiral stone stairs up to our room 501 . On opening the door to our room we were greeted by a strong over powering smell of damp , must and urine The small entry carpet was filthy with a large stain right in the middle which we believed was urine. The bedroom was clutter with beds ,a double bed plus a single plus a further pull down bed There was no place to move and we had to squeeze between the beds and round them . That was all that was in the room The beds had these orange runners at the foot of them that stank of damp and were in need of a good wash . More disgusting stains were on the carpet around the edge of the room . The sliding doors exit to a small astro turf patio with table and chairs with a reasonable side view of the harbour Unfortunately it could not be used as that evening they had a happy hour roof party on the roof above our room and terrace That started at 6 pm and finished at 2am with loud music So we had drinkers hanging over flicking cigarettes onto us and our patio. Bathroom had been updated but not finished and was grubby , bath not fit for purpose . Overall room was grim and stank and should not be have been let At 145 euros for the night plus 8 euros each for breakfast and 12 euros for parking it was a total rip off and grossly overpriced Would never stay again or recommend In my opinion the photos of the bedrooms are very very decieving and don't accept room 501 if allocated to you…
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: Choose another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marion Depannemaecker, Directeur général at Hermes
Responded 1 May 2021
Dear Attia317, First of all, thank you very much for your feedback and your impressions about your stay in our hotel. I am sincerely sorry that your stay was not as you imagined. As you can see from most of our reviews, we pay special attention to the cleanliness of our establishment and our rooms. Since your stay, the room has been refreshed and thoroughly cleaned. Regarding your odor complaints, you could have spoken to us directly as soon as you entered your room, we would have found you another solution. The terrace is one of the main strengths of the hotel, we are in fact the only rooftop with a view of the port. The opening hours are from 6 p.m. to 11 p.m., and the music is lowered from 10 p.m. A person is available at the reception 24 hours a day, if the music is too loud, we immediately take care of lowering it. Once again, I'm sorry for your bad experience with us, and hope to be able to welcome you again to change your mind. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Far too expensive for what you get: Not really with a bathroom- only a tiny toilet with shower (with one small towel per person), cheap decoration and thin windows (no noise protection). The worst: Quite dirty !! Very simple breakfast not included in the price of 135€ per night- excl.tax. (And you have to carry the tray to the fifth floor by yourself of course, including the two floors without elevator!) No service at all. Attention: You will get wet crossing the terrace to enter the room if it is raining. Wonderful view indeed and very central location at the old harbour BUT don‘t trust the guidebooks like ‚Gite Routard‘: It is definitely not worth the money. Rent a cheaper room in the same hotel or switch to the next one around the corner and pay a bit more for a clean and cosy room with the same view!…
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Date of stay: August 2020
Rooms
Location
Service
Room Tip: Never ever book the ‚brides room‘ on the roof!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marion Depannemaecker, Directeur général at Hermes
Responded 1 May 2021
Dear rheinschiffer, Thank you for taking the time to leave a review following your stay at our hotel. I am however relatively surprised by this one, indeed, the Bridal room is the most requested room of the establishment, and we have only very good feedback about it. Its view facing the Old Port is highly sought after. Regarding the breakfast service, we are a small family business. There is therefore someone on duty in the breakfast room, but indeed not on the upper floors. See you soon, maybe in another room
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked mainly because of the superb location literally just off the port, plenty of bars and restaurants close by. The staff were helpful, but the room was small, sparse and very basic, no nice furnishings , no tea/coffee or water in the room, no wardrobe just a metal framed stand. A bit noisy, but clean, it was adequate for one night, but not luxurious, i wouldn't want a long stay there
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I changed my Ibis Hotel booking with breakfast to this one in favor of their rooftop deck, which I did not regret because of the comfort I had during my stay. I requested for a room with a view, wanting the top floor room, next to the viewing deck. Unfortunately, it was occupied the day I arrived. However, I got assigned to the third floor with a partial view of the port, a wonderful sight ensured, at least I could see the Notre Dame De La Garde and the boats from my window. It was beautiful during the day and was spectacular at night. Since the Vieux Port is the ultimate destination in Marseille, to be staying in the district gave me the most convenient access to all. I got to see the If Chateau and Frioul Island as most tours start from here. It allowed me to also stay late at night and wander along the port to any restaurants and souvenir shops.…
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is incredibly well situated, right by the Vieux Port. It's such a central location, making it easy to get to anywhere, the Panier, and all other old neighbourhoods. The staff is always great as well. The breakfast is very well appointed.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here 1 night. Hotel is the usual fairly basic 2 Star set up. Bedroom was very small and just managed to take the double bed. It had a nice side view of the old port. Staff were friendly and helpful. Rooms were clean. Roof terrace had good view but no bar. We had a car and parking was ok with a reduced charge at a car park 200m from hotel.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from 13002hermes, General Manager at Hermes
Responded 16 Nov 2019
Thank you very much for your post! See you soon Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hôtel Hermès Vieux Port is, from my point of view, fantastic! Steps from Marseille's old port (i.e., in Marseille's historic and touristic heart), this hotel has much to recommend it: The roof deck, open 24/7 (and with a bar on weekend evenings) is a delight. The breakfast buffet isn't the most extensive I've ever seen, but it holds a very nice array of different hot and cold dishes -- including some wonderful cheeses. The rooms are simply, but very efficiently, furnished, and many (all?) offer a just a bit of a side view of the harbor. It's staffed 24/7, and all the staff I encountered spoke English well; I'd describe them as commendably helpful. If I'm ever fortunate enough to return to marvelous Marseille, I will definitely try to stay here again.
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Date of stay: May 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
It's my first time in France and I am traveling solo so I was really nervous before my trip - Marseille was my first stop and everything was beyond my expectation, the hotel was really easy to find and close to metro station, the reception Marion was so friendly and helpful, the rooftop bar had fantastic views (during the day and night), one of the guys even stayed in Sydney for 6 months, what a small world. There were plenty of cafes around vieux port and it's easy to get ticket for hop on hop off bus, pretty good value for tourists.
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Date of stay: September 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$77 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hermes hotel marseille
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
29
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Claim Your ListingHERMES (S̶$̶1̶4̶7̶) S$136: UPDATED 2022 Hotel Reviews, Price Comparison and 366 Photos (Marseille, France) - Tripadvisor
Frequently Asked Questions about Hermes
Which popular attractions are close to Hermes?
Nearby attractions include Le Vieux Port (0.3 km), Musée d'Histoire de Marseille (0.3 km), and Château d'If (0.2 km).
What are some of the property amenities at Hermes?
Some of the more popular amenities offered include a rooftop bar, free wifi, and breakfast buffet.
What food & drink options are available at Hermes?
Guests can enjoy a rooftop bar during their stay.
What are some restaurants close to Hermes?
Conveniently located restaurants include Le Bistro Du Panier, Cafe Bovo, and Twist Avenue.
Is Hermes located near the city centre?
Yes, it is 0.2 km away from the centre of Marseille.
Are pets allowed at Hermes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hermes?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hermes?
Many travellers enjoy visiting Palais du Pharo (1.1 km), Palais Longchamp (2.2 km), and Château d'If (0.2 km).
Does Hermes have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hermes accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.