Novotel Marseille Vieux Port
36 Boulevard Charles Livon, 13007 Marseille France
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US$198
US$175
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Room & Suite (75)
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About
#21 of 145 hotels in Marseille
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
The 4-star Novotel Marseille Vieux Port hotel welcomes you in the heart of the Phocean city for a unique stay: with your family, visit the key sites such as the MUCEM, Palais du Pharo, Fort St. Jean and access the beaches in just minutes. While on business trips, benefit from free WIFI, our private car park and the views of the Old Port from our Novotel Cafe restaurant. The hotel also benefits from direct access to highways.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Outdoor pool
Fence around pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Poolside bar
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Minibar
Flatscreen TV
Sofa bed
Complimentary toiletries
Safe
Sofa
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, Arabic and 1 more
Location
89Good for walkers
Grade: 89 out of 100
56Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
36 Boulevard Charles Livon, 13007 Marseille France
Name/address in local language
Getting there
Car HireSee all Marseille car hire
1870Reviews16Q+A39Room tips
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+1
The standards are not meet any expectations for 4 stars, especially for such a big chain like Accor it should be much higher than this. Everything in the classic room category is old and super dated: furniture is broken, the bed sheets are yellow from the numerous washings, sagging mattress, chipped doors, walls, wholes in the curtains, dirty chair and sofa (literally with the stains and scratches). Frankly speaking, don’t feel like to touch the surfaces. It feels like in a hostel room, 2 light spots in the room only, so just go to sleep after the sunset. Shower tap has an issue with the water mixer: it’s cold then suddenly it is very hot. Maybe it was a normal hotel with adequate level of cleanness, but it was 15 years ago, maybe more. The hotel desperately needs to be renovated asap. I got checked-in and went to my room, after first glance I realized there is completely nothing, only towels and liquid soap available. No bathrobes, no slippers, no simple electric kettle. AC doesn’t work (outside temperature is +23 C). Reception button on the phone not working. The number of reception written on the fire-alarm sign is wrong (just for another hotel). In case of emergency just help yourself. To make the story short, the reception offered me upgrade to Sofitel (next door 5-star-hotel, under the same hospitality group). They called me in 10 min and informed me that this “upgrade” will cost me 300€ per night instead of regular 400€. Basically, I was offered upgrade for my own money. Brilliant solution and after-sales service! Just a quick note I pay for my current stay in Novotel 186€ per night (special rate for Accor members fully prepaid 1 month in advance). After that I got a traditional excuse that all hotels in the city are fully booked. The next excuse was that the country where I came from has higher standards for the same category hotels :) and the French standards are like this. I love France and I know very well what I can expect. Firstly, I am not first time in France, secondly, even during this trip I stayed 4 nights in Cannes, but these two stays are completely different like night and day. Also I was offered to get a refund and just go and look for another hotel. Speechless. I am on my holidays, and my stay at Marseille is ruined completely.…
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Date of stay: May 2023Trip type: Travelled solo
Room Tip: Parking is not free.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
We spent 3 nights in the hotel, which is located close to Pharo palace. The rooms are well equipped. We had a room at the 6th floor with windows overviewing the street with heavy traffic. Thus, it was difficult to sleep because of noise due to traffic in the street. We asked the person at the reception to change of room, but nothing was done. The breakfast was good. The restaurant has a view on the « vieux port » of Marseille Altogether, it is better to ask for a room not overviewing the road with heavy traffic
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Ask for a room not overviewing the road
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Simple room which is good for business. No luxury or no fancy but clean and simple. No bathtub, shower only. Shampoo and body soap, no rinse. Wifi connection was good. Breakfast is great. You can make your egg by yourself. The variety of breads. One headache was the Nestle coffee machine, which didn’t work for me every morning but you can ask staff to help you. The view from the restaurant is so nice, which makes your food tasty. One thing I didn’t like about the hotel is the door key. It didn’t work well and I needed to try again and again. This hotel is 1 minute away from the palace. Good to have a walk there!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is in a great location and the staff were very friendly and helpful. The pool area was the reason we booked this hotel and it was very handy. Bedrooms were really quiet with comfortable beds. They did feel a little tired but nothing dreadful.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything was nice - it's not very cheap, but you get a lot for your money. The room service did tidy up daily, you have a nice pool area and a nice outside bar with tasty drinks, food and a good view on the old harbour. Everything is air conditioned. The breakfast is expensive but it's worth - beautiful sunrise inclusive ;) Some issues (e.g. Check-in 20 minutes Delay) were equalized by a drink-coupon. Special equipment like babybed or babychair is present. English speaking skills of the employees could be a bit better
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: If something's wrong, just tell the staff. They'd come Up with a solution and give you even a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very nice Novotel in prime location of Vieux-Port in Marsielle. Co-located with even better Sofitel next door. Sofitel is roughly twice as expensive though. We stayed for one night only before flying home, but thoroughly enjoyed our stay. Awesome service was welcome and pleasant surprise, to be honest. Not every Novotel is known for great service, but this one exceeded our expectations. Efficient check in process, acknowledging my Platinum Accor status, with complimentary upgrade, free drinks and amenities. Room was very clean, spacious, fairly minimalistic, with nice bathroom, great view, and mini fridge stocked with water and soft drinks. Enjoyed drinks in the bar on lobby level with good service and even better views. So, all in all, zero complaints, and quite pleasant experience. Puzzled by somewhat negative reviews, this was a keeper, 4.5 out of 5 stars in my book.…
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked a room with a double bed and a sofa bed as described. When I got there, I found that a double bed is only in the room. I requested a sofa bed, but rejected. I had to sleep on the floor at the first night
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We really enjoyed our time in the hotel, especially outside of the room. The pool area and service staff were great. Breakfast was excellent, great variety and quality. The rooms really need an upgrade. Old stipple walls and very poor sofa bed with the steel bars digging into your back.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Reception at the hotel ( A Cuban origin) was the best hotel staff out of the whole hotel. He was sincere, friendly and not fake. Housekeeping basically banged the walls outside our door or next room when cleaning as early as 8ish when we were still asleep. Older man at the reception is SO RUDE. Speaking so loudly with someone that when we asked a question to another staff, she could not hear us. Room had ONE SMALL bottle of water for us 3. We paid 215 Euros per night. The hotel is dirty, it is disgusting.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We got to the hotel after a trek so our expectations were not that high, but we received good service with a smile (a much we could see under the masks), the rooms were nice, clean and good size. The best point of this hotel is the view, especially from the restaurant. Sitting right on the old harbor the view of the city was amazing.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Do not miss eating dinner at the restaurant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$186 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel marseille vieux port hotel marseille, accor marseille vieux port, marseille novotel
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
110
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Claim Your ListingNOVOTEL MARSEILLE VIEUX PORT: UPDATED 2023 Hotel Reviews, Price Comparison and 544 Photos (France) - Tripadvisor
Frequently Asked Questions about Novotel Marseille Vieux Port
Which popular attractions are close to Novotel Marseille Vieux Port?
Nearby attractions include Palais du Pharo (0.2 km), Abbaye Saint Victor (0.4 km), and Musée des Docks Romains (0.5 km).
What are some of the property amenities at Novotel Marseille Vieux Port?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Marseille Vieux Port?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Marseille Vieux Port?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Marseille Vieux Port?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Marseille Vieux Port?
Conveniently located restaurants include Au Bout du Quai, Nestou, and Restaurant Michel.
Are there opportunities to exercise at Novotel Marseille Vieux Port?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Novotel Marseille Vieux Port located near the city centre?
Yes, it is 0.8 km away from the centre of Marseille.
Are any cleaning services offered at Novotel Marseille Vieux Port?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Marseille Vieux Port?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Marseille Vieux Port offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.