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Novotel Lyon Gerland Musee des Confluences

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70 avenue Leclerc Lyon Cedex 07, 69363 Lyon France
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (277)
Room & Suite (119)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 18/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Lyon Gerland Musée des Confluences
Updated 18/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 159 hotels in Lyon
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Novotel Lyon Gerland is a 3 star hotel close to the city centre of Lyon and the major transport routes. With 600 sqm of conference space, the hotel is an ideal venue for meetings, conferences and conventions for anywhere between 2 and 250 people. Whether on business or leisure, you can take advantage of our swimming pool, fitness room and terrace area. Our contemporary and convivial Novotel Cafe restaurant offers an original and varied menu. Undercover pay parking is also available at the hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Board games / puzzles
Kids stay free
Car park
Wifi
Fence around pool
Restaurant
Breakfast buffet
Breakfast in the room
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Italian
Hotel links
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Location

Full view
74Somewhat walkable
Grade: 74 out of 100
16Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
1309Reviews10Q+A27Room tips
Traveller rating
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Popular mentions
Lyhnild wrote a review Oct 2021
Copenhagen, Denmark6 contributions1 helpful vote
The restaurant service where very rude and not helpful. I even got sick from eating at the restaurant. They would often say they would help or get something and then never return. We often felt like we, the customers, where in the way of their job (which apparently wasn’t to help and service the customers). Most of the staff had an arrogant attitude. And the stay was even very pricey.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Florence Pirouteck, Service clients/Réception at Novotel Lyon Gerland Musée des Confluences
Responded 4 Oct 2021
Dear Lyhnild, Thank you for taking the time to leave us a review of your stay. We are very sorry that the food and beverage service did not meet your expectations. We have of course shared your feelings with the staff so that this does not happen again. We are sensitive to the satisfaction of our guests and their well-being during their stay. We hope to regain your trust very soon. We wish you a nice day Florence P. Quality Manager
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gstockt01 wrote a review Jul 2021
Fréjus, France1 contribution
Everything was perfect - the room was clean and spacious. The hotel and pool were lovely and a big thumbs up for the professional, helpful and cheerful staff. The only little hiccup was not having covered parking for our vehicle because its height would not fit in to the underground parking lot.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
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Location
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Response from Florence Pirouteck, Service clients/Réception at Novotel Lyon Gerland Musée des Confluences
Responded 30 Jul 2021
Cher Client, L'équipe vous remercie de tout cœur pour votre commentaire 5* ... des vitamines que nous acceptons avec grand plaisir ! Au plaisir de vous revoir dans notre établissement Bon week-end Florence P. Responsable Qualité
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love2travel2 wrote a review Aug 2020
Copenhagen, Denmark2922 contributions256 helpful votes
The suite is really nice We stayed for 1 night in the suite. This was actually a really nice suite. Lots of space, and with a huge bathroom. Easy access to the other side of the river and very near the museum and confluence area. I would probably not stay there for a week vacation, but for a night on the way to the south it was perfect. We had the breakfast – due to Covid it is a bit confusing and with very few options, but this is to be expected at the moment.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Room Tip: Book the suite - really worth the extra money
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1 Helpful vote
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themadprampusher wrote a review Aug 2020
Chester, United Kingdom141 contributions198 helpful votes
We stayed here for 3 nights over a weekend in August. We had a room on the 7th floor which was ok, basic but functional, seemed clean although a bit dated. Had a fridge and a kettle, our daughter’s sofa bed was a bit dodgy, very squeaky and I thought it was going to fold up on her at one point with her in it! The hotel is by the river in the Debourg area of the city, near to the Tony Garnier tram stop. We bought a tram/bus/metro 72 hour card to get round, this cost about £15 each. The old town is about 2 miles away. Nice walks by the river from the hotel and places to have a picnic. There are a few decent bars and restaurants towards Debourg 10 mins walk away. We arrived into Lyon by train at Gare Part Dieu. The hotel is 3 miles from here, and although it is possible to walk (it’s mostly flat), it takes an hour and it’s not much fun towing a case that distance in 35 degree heat, as we discovered, so it’s a much better option to hop on Tram 1 that picks up right by the station and drops off just by the hotel. We arrived on Friday afternoon and the hotel was very busy, queue to check in, queue for a lift, pool was manic and full of small children. Saturday was the same, but by Sunday afternoon it was quiet and not busy at all. On Monday morning we had the pool almost to ourselves. The pool is actually much smaller than it looks in the picture, too small to really swim properly, and is 2m deep on the far side, which was fine for our daughter as she is a very competent swimmer, but parents should be aware that it is deep for a small pool. It is open from 9am - 12 noon and then from 3pm til about 7 I think, they had a life guard on in the afternoon. We didn’t eat in the hotel or have breakfast so can’t comment on that and we didn’t use the parking. WiFi was ok. I would say this hotel is fine in the week but seemed a bit over whelmed at the weekend. We enjoyed our stay in Lyon, it’s a lovely city.
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Date of stay: August 2020Trip type: Travelled with family
2 Helpful votes
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Response from Frédéric Noblet, Directeur général at Novotel Lyon Gerland Musée des Confluences
Responded 24 Aug 2020
Dear Customer, Thank you very much for taking the time to leave a comment after your recent stay with us! And we are very happy to see that you had a great time. Your experience and advice will be very useful for future travellers. See you soon in Lyon ! Beautiful day
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aquarius20102013 wrote a review Aug 2020
Bruges, Belgium61 contributions49 helpful votes
Well...We’ve been in Novotel hotels in some other cities and this made us come here expecting some kind of standard. This isn’t the case at all. First of all the area isn’t nice at all. Very dirty surroundings. Hotel itself is quite old. All these dirty and smelly carpets everywhere 🤦‍♀️🤦‍♀️🤦‍♀️ gosh...most funny is to find this letter of “new very strict protocol” in relation with COVID-19 😁😁😁 guys, I’m sure coronavirus would be eaten dead by all other viruses and bacteria in here. Hair sticked everywhere, stains on furniture, table. But we have a nice letter to keep distance and wash hands... We just booked an overnight stay but I’m not even motivated to use the shower because I just don’t want to step in there 🤢 Accor, come on! What a shame!
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Response from Frédéric Noblet, Directeur général at Novotel Lyon Gerland Musée des Confluences
Responded 24 Aug 2020
Dear Customer, Thank you for expressing your impression of our hotel's services. And we are very sorry, that the quality was not up to standard during this busy weekend. We will pass on your comments to the relevant departments in order to improve the quality of service. Very nice day Yours sincerely
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PRICE RANGE
US$96 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel lyon gerland hotel lyon, lyon novotel
FORMERLY KNOWN AS
Novotel Lyon Gerland
LOCATION
FranceAuvergne-Rhône-AlpesRhoneLyon
NUMBER OF ROOMS
186
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Frequently Asked Questions about Novotel Lyon Gerland Musée des Confluences
Which popular attractions are close to Novotel Lyon Gerland Musée des Confluences?
Nearby attractions include Musée des Confluences (0.4 km), Pont Raymond Barre (0.2 km), and Jardin du Musée des Confluences (0.5 km).
What are some of the property amenities at Novotel Lyon Gerland Musée des Confluences?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Lyon Gerland Musée des Confluences?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Lyon Gerland Musée des Confluences?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Lyon Gerland Musée des Confluences?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Novotel Lyon Gerland Musée des Confluences?
Conveniently located restaurants include Brasserie des Confluences, Bateau Bellona, and Kitchen Garden.
Are there opportunities to exercise at Novotel Lyon Gerland Musée des Confluences?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Novotel Lyon Gerland Musée des Confluences?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Lyon Gerland Musée des Confluences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Lyon Gerland Musée des Confluences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Lyon Gerland Musée des Confluences?
The staff speaks multiple languages, including English, Spanish, French, and Italian.