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Hotel Le Royal Lyon - MGallery Collection

Booking.comUS$193*
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#22 of 193 Hotels in Lyon
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$393*
US$193*
US$393*
US$194*
US$393*
US$194*
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Hotel Le Royal Lyon - MGallery Collection
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1,249 Reviews from our TripAdvisor Community

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Showing 576: English reviews
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Montreal, Canada
Reviewed 2 days ago NEW

Very nice upscale, luxurious hotel. The room was spacious and comfortable; and a wonderful view. The staff is very professional. The concierge is very knowledgeable and very helpful in suggesting excellent restaurants. We had lunch at the gastronomic restaurant of the hotel; the food was excellent.

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Helpful?
Thank Carole F
Glencoe, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017 via mobile

This is a little spot that we will definitely visit again. Part of the Sofitel family, the Royal is intimate and charming. Fabric walls, delightful little settings n every corner, beautiful chinoiserie throughout. Quiet, classic, and in a great location for exploring the city. A beautiful little breakfast room with wonderful selection of fresh fruits, pastries, and eggs to order...

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1Thank glencoewanderer
About Hotel's Favourite Review
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, Thank you very much for your time on writing in this feedback. It's good to see that you enjoyed your stay with us. We will be happy to welcome you back for your next stay in Lyon. Sincerely.

Zurich, Switzerland
Reviewed 2 weeks ago

We stayed at the Royal Lyon with friends last week and were very happy with the location and quality of the hotel. We were recived with warmth and efficiency and speedily allocated our rooms which were a very high standard. We had booked junior suites which were large and had large bathrooms and an additional toilette. The sitting area was...

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Helpful?
Thank gih0
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, Thank you for your great comment regarding your stay. It is always a pleasure to receive positive feedback. We will be happy to welcome you back for your next stay in Lyon. Sincerely,

Reviewed 3 weeks ago via mobile

Location: Walking distance to old and new town. Great location for walking to the shopping and eating areas. Room is still nice and quiet. Design: Love the design with the beautiful wall paper, curtains etc. Service: Warm check in staff, escorted to the room and friendly concierge. Room: Good size, good storage, great bathroom with a beautiful bath.

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Helpful?
Thank Jane S
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, Thank you for your great comment regarding your stay. It is always a pleasure to receive positive feedback. We hope to welcome you soon. Sincerely.

York, South Carolina
Reviewed 12 April 2017 via mobile

I stayed for 6 nights. The main entrance and the restraint are really nice and offer a great breakfast every morning included in the price. The room I stayed in was really small and barely fit a twin bed. You feel cramped while you are in the room. The bathroom was nice but small. My main complaint was the a/c...

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Helpful?
1Thank gpsass1961
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, Thank you for your great comment regarding your stay.I feel sorry to read your comments on your disappointment. Please accept our most sincere apologies for not having fulfilled your expectations. I am saddened for the air conditioning which works always well. Please be assured that the comfort and the satisfaction of our guests are our first concern. For...

New York City, New York
Reviewed 12 April 2017

Decided to splurge a little, and it was worth it. Beautifully updated with luxurious touches. Smallish rooms but very comfortable and nicely appointed. Great location, but GPS took us to the corner, at night, and we couldn't find the hotel entrance, or figure out where to park to unload. We wound up on the sidewalk, to find they have a...

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Helpful?
Thank SampleASample
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, Thank you for your great comment regarding your stay. I would like to confirm that we propose some paying parking places from 7am to 11pm . We take in charge you car in front of the hotel. It is better to reserve a place before arrival. It will be a pleasure to welcome you for another stay in...

alvechurch
Reviewed 4 April 2017 via mobile

We arrived here on a sunny March Sunday, check in was polite and quick , but we were put in a small room overlooking a wall, as the hotel was very quiet we weren't happy,and were moved very quickly to a room 3 times the size with a lovely view. One of the main reasons for booking this hotel was...

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2Thank giggsAlvechurch
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, I would like to thank you for having taken time to give us your impressions after staying with us.I feel sorry to read your comments on your disappointment. Please accept our most sincere apologies for not having fulfilled your expectations. For the restaurant of the Institut Paul Bocuse, I confirm that It is better to book a table...

Reviewed 26 March 2017 via mobile

I stayed alone in this hotel on a business trip. The hotel is at a good location and looks nice, the use of colors and materials give the feeling of class and sophistication. Too bad that the good news stops here, the fact that the curtains in the room never really close. (there is always a gap left, right or...

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Helpful?
Thank Alexander v
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, I would like to thank you for having taken time to give us your impressions after staying with us. I feel sorry to read your comments on your disappointment. Please accept our most sincere apologies for not having fulfilled your expectations. Please be assured that the comfort and the satisfaction of our guests are our first concern. We...

Athens, Greece
Reviewed 23 March 2017

We spent a night at the hotel during our weekend trip to Lyon and i am glad we choose it. The hotel is really centrally located and the staff is friendly and helpful. Spacious, clean rooms and comfortable bed. It would be great though to add some alcohol in the mini bar, cause there was only soft drinks and water....

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Helpful?
Thank Ειρήνη Π
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear guest, Thank you for having taken the time to give us your impressions after staying with us. What a pleasure to read your comment. Hope to welcome you soon. Kind Regards Barbara CARBONNEL

chicago
Reviewed 16 March 2017

First impression: sewer gas smell outside hotel, 12-18 inch step up without any ramp access to roll a bag up and no doorman to help with bags... all this was very off-putting. Front desk area looked charming but as another reviewer put it.. staff was "icy" to put it nicely. Had asked for a room with shower over 4 weeks...

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1Thank professor58
BARBARA C, Director of Sales at Hotel Le Royal Lyon - MGallery Collection, responded to this review

Dear customer, Thank you for accepting all our excuses. We do everything to satisfy our customers but we made a success of nothing for your stay. All the team of the hotel is saddened. Do not hesitate to contact me . It will be a pleasure to discuss with you. Kind Regards.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Royal is an iconic establishment offering 72 rooms and suites, nestled in the heart of the city between the Rhone and Saone rivers. An exclusive address for travellers who enjoy the French art de vivre, discrete elegance and naturally courteous service. Feel at home in our Cote Cuisine dining room or in our Cote Bellecour lounge, for a civilised meal or beverage overlooking the Place Bellecour. (The Hotel is a member of the MGallery collection). ... more   less 

Additional Information about Hotel Le Royal Lyon - MGallery Collection

Address: 20 Place Bellecour, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: $214 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le Royal Lyon - MGallery Collection 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Sofitel Lyon
Accor Lyon
Hotel Style:
#7 Family Hotel in Lyon
#16 Luxury Hotel in Lyon
#18 Romantic Hotel in Lyon
#18 Business Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Royal Lyon - MGallery Collection staff and other travellers.
8 questions
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Raleigh, North Carolina
Halifax, Canada
over a year ago
Boston, MA
9 months ago
Long Island, NY
over a year ago

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Questions? Get answers from Hotel Le Royal Lyon - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is worth paying extra for the junior suite.”
gih0, 9 May 2017 | Read review
“The higher the better.”
SampleASample, 12 Apr 2017 | Read review
“The room with a view to Place Bellecour could be noisy as the area is really busy. We booked an inner room and it was quiet.”
rena12347, 23 Mar 2017 | Read review
“Ask if bathroom is newly renovated.”
ToneLoc66, 29 Nov 2016 | Read review
“Junior Suite 402 has wonderful views of Place Bellecour”
LEE018, 21 Nov 2016 | Read review
5 of 5
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US$193* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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