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Hotel Carlton Lyon - MGallery Collection

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#2 of 193 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
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Hotel Carlton Lyon - MGallery Collection
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1,148 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Carlton Lyon - MGallery Collection
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Showing 520: English reviews
Reviewed 27 July 2016

Others experience of this hotel influenced our choice of this hotel on our first trip to Lyon and we weren't disappointed. The staff couldn't have made us more welcome and were exceptionally helpful during our visit. We were upgraded to a 'Carlton' room which was comfortable and nicely decorated. There were a couple of quirks in the layout (e.g. the...

1Thank Denise h
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Collection. It is always a pleasure to receive such positive feedback, our goal being to create memorable moments you'll remember ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...

Manchester, United Kingdom
Reviewed 27 July 2016 via mobile

I love this hotel and have stayed quite a few times, and have never been disappointed. Modern decor but not bland, in fact there is red everywhere giving it quite a sumptuous feel. However, the bathrooms are clean and stark with beautiful old style white tiles and nice and spacious. There is an old school lift with a little seat...

Thank lulugaughan
Iowa City, Iowa
Reviewed 24 July 2016

The front-desk staff is impressive: enthusiastic and very well trained. The location is a few short blocks from the the Cordeliers metro stop, which also has many bus lines. I took a bus to the Congress Centre. I arrived at the Lyon airport and took the 14 euro Rhone Express tram to the Part Dieux train station (30 minutes), and...

2Thank J G
London, United Kingdom
Reviewed 24 July 2016

We stayed in a Carlton room and I suggest that it is worth paying extra as our room was of a reasonable size but no more and I suspect that the basic offering is small. The two major positives of this hotel are its very central location within an easy walk of Vieux Lyon and Place Bellecour and the staff....

Thank PJW22
Santiago, Chile
Reviewed 22 July 2016

I spent three nights at the hotel and found it very good to relax and enjoy the city. It is quiet and well served, very close to the main boulevard, filed with restaurants, cafes and shops. The bed was comfortable and the room big enough. Would certainly recommend it

Thank Federico V
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Sir, We thank you very much for your comments about our Hotel Carlton. Your satisfaction is our reward. We're glad you enjoyed our facilities and location. The Hotel Carlton has always been in very heart of the city not only by its location but also by its unique atmosphere. Moreover, our staff will always work hard to find you...

Louisville, KY
Reviewed 20 July 2016

We were welcomed with opened arms. The room was very small, but very clean and warm. The bathroom was pretty large. It might have been as large as the room! The breakfast was really good. What makes this hotel special is the staff. They are genuine and kind in every way. In addition, the location is fabulous! From here you...

Thank PhaniLouisville_KY
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery Collection. It is always a pleasure to receive such positive feedback. I will definitely share your comments with our team. We're glad you enjoyed our breakfast as we recently switch to a new partner to improve once again the overall quality of...

New York City
Reviewed 18 July 2016

Except for the smallish size of the room [which, nevertheless was quite comfortable] and a modest lobby, I'd rate the Carlton on a par with a 5-star. The hotel is within a 20-minute walk of the finest restaurants in Lyon [we're Manhattanites--walkers]. Also, the Metro is just a few blocks away.

2Thank schvitzNewYorkCity
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Sir, We thank you very much for your kind review on regarding our Hotel Carlton. We're glad you enjoyed the room despite the size. Don't hesitate to try our Calrton rooms or even our Junior suites for your next visit, we'd be happy to make you discover our signature rooms which have been decorated according to the style and...

Daejeon, South Korea
Reviewed 15 July 2016

My mother and I traveled to Lyon for 4 days and 3 nights. The hotel was in a great location near to the water fountain and in the heart of Lyon. When we walked in, we were very satisfied with the assistance and the reception as they helped us with our booking and offered us a bigger room for 15...

Thank Tommy J
Overland Park, Kansas
Reviewed 12 July 2016

Beautiful property in a great location. Staff was incredibly friendly and helpful. Very clean and well maintained. Very close to the central plaza and old town. Will definitely come back on our next trip to Lyon.

Thank kingkam1
Reviewed 11 July 2016

My husband and I stayed here in May and loved it. It was a mix of old world charm with a modern twist. Our deluxe room was a nice size and the bathroom was modern and well equipped. The hotel is perfectly located next to all the restaurants and shopping. We walked everywhere and didn't need a car. The hotel...

3Thank tcguti12

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 

Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: $215 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Accor Lyon
Hotel Style:
#1 Romantic Hotel in Lyon
#1 Luxury Hotel in Lyon
#1 Spa Hotel in Lyon
#1 Family Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Lyon - MGallery Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room size on their site”
 of 5 bubbles Mike02, 23 Nov 2016 | Read review
“Room 410 overlooks the side street and is quiet. Room 417 overlooks the square. Both are cosy rooms, but a good size with nice shower room”
 of 5 bubbles janineb0, 27 Oct 2016 | Read review
“Ask for a quiet room when you make the reservation.”
 of 5 bubbles 281harveyk, 21 Oct 2016 | Read review
“ask for view of plaza if possible and with balcony”
 of 5 bubbles 540timt, 2 Oct 2016 | Read review
“Neighborhood quiet I think they are all nice”
 of 5 bubbles susaninstlouis2014, 24 Sep 2016 | Read review
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