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Leonardo Royal Hotel Baden-Baden

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Leonardo Royal Hotel Baden-Baden
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785 Reviews from our TripAdvisor Community

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Showing 335: English reviews
West Sussex
Reviewed 29 June 2016

We had an overnight stop here, but were extremely disappointed. The hotel purports to be something special, but it is very average. On arrival, we did not feel welcomed and nobody explained where anything was. There was nothing in the hotel to show you where to find things. The pool was good once we found it, but the spa facilities...

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Helpful?
Thank meginluxor
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear guest, thank you very much for your feedback and drawing our attention to the service in our restaurant and bar. It is very constructive for us and gives us an opportunity to reflect on our customer satisfaction and improve our service in the future. We are glad to welcome you again to our hotel and convince you of our...

London
Reviewed 27 June 2016

This hotel is quit good and in walking distance from the city centre. The spa area is quite big with a nice sauna and steam room. The room are good too. People at the receptions speak excellent english.

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Thank Zano
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear guests, thank you very much for your feedback about your stay in our hotel. I am very happy to read, that you had a good time in our hotel and remain until your next visit with kind regards. E.Jäger (Director)

Reviewed 26 June 2016

Excellent room size. The balcony is fantastic. Huge windows with amazing motorized blinds - really cool! Swimming pool is clean and delightful, and the sauna works nicely. Great house keeping. Reception was okay. The breakfast was 9 euros per person at the time of booking. I forgot to add it. When i wanted to include it, it went up to...

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Thank Yong Y
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear guests, thank you very much for bringing your thougts about your stay in our hotel to our attention. I am very happy, that you enjoyed your time in our house and remain until your next visit with kind regards. E. Jäger (Director)

Reviewed 26 June 2016 via mobile

Visiting this beautiful city was a bit of a deception due to the fact that the hotel did not have the room which we had booked. The lady at the reception clearly was at the end of her day lacking any sense of hospitality. Next time I will avoid this "Royal" hotel.

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Helpful?
Thank Edwintrippejajee
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear guests, thank you very much for bringing your thoughts about your stay in our house to our attention. I am very sorry and want to appologize, that we failed to make you feeling good during your stay in our house. Your feedback helps us to see where we did not meet the standards of service we are aiming to...

Tel Aviv, Israel
Reviewed 9 June 2016

Stayed for 3 nights, Very quite location within a residential area Walking distance from the old town Very clean Great breakfast Free parking and internet Rooms are a little outdated - but that was no issue for me

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Thank aandh103
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear guest, thank you very much for bringing your thoughts about Your stay in our hotel to our attention. I am very happy to read, that you enjoyed Your room and our brakfast. I looking forward to host you the next time and remain until then with kind regards. E.Jäger (Director)

Reviewed 9 June 2016

We stayed here for 3 nights in the month of May 2016. The rooms are nice and spacious (with a useful balcony) . They have a great breakfast buffet and the overall quality of food is nice... the location is great just 10 minutes walk to the city center along the river and the beautiful park

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Thank Irit A
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear Irit, thank you very much for your nice feedback. I am very happy to read, that you liked your stay in our hotel and I am looking forward hosting you again. In the meantime I remain with kind regards. E. Jäger (Director)

Markham
Reviewed 8 June 2016

We recently stayed at the Leonardo Royal Hotel for two nights before a conference. What a delightful hotel. We had chosen a Superior room over the Comfort room to have some extra space. The hotel is exceptionally clean, the rooms are very comfortable and most (as far as I know) have walk out balconies that you can sit out on....

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1Thank Jonathan M
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear Jonathan, thank you very much for taking your time to bring this nice review to our attention. I am very happy that you enjoyed your time in our hotel and in Baden Baden and that we met the standards of hosting our guest the best way. I will forward all your warm words to our entire hotel team. Until...

Manchester, United Kingdom
Reviewed 8 June 2016

I needed a relaxing few days away and I got it. The hotel is around a 10/15 minute walk to the centre of Baden Baden or you can catch a bus two minutes away from around the corner. if you are catching a train into Baden Baden it costs around 20 Euros for a Taxi from the Train station. This...

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Thank mankidcp
Elmar J, Guest Relations Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear guest, thank you very much for taking the time to evaluate our hotel. I is so good to read, that you had a good time during your stay in our house. I appreciate very much your nice compliments about our team and service. Until your next visit I remain with kind regards. E.Jäger (Director)

Reviewed 6 June 2016 via mobile

A1 location and although we had bikes the proximity to town meant we walked . Excellent facilities including a gym and pool .Arrived in a 9 metre Motorhome and the management went out of their way to accommodate the issue . I don't normally leave references however the staff went above and beyond . Thanks from team New Zealand

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Thank Gary R
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear Mr. Richards, thank you so much for submitting this touching review. I am very happy, that you enjoyed your stay in our hotel. Your feedback is the biggest compliment me and the entire hotel team can get. Your words strenghen us to continue making our guests feeling good. Until your next visit in our house and in Baden Baden...

Reviewed 5 June 2016

Perfect hotel We stayed at the hotel last month, received us wonderfully CEO Mr. Elmer Hotel. The service and atmosphere were perfect. Throughout the holiday at the hotel, always looking for a way to sweeten your stay as much as possible. We also used the services of the hotel's excellent spa and already enjoyed a lot. In conclusion, anyone who...

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Helpful?
Thank דודי כ
Elmar J, General Manager at Leonardo Royal Hotel Baden-Baden, responded to this review

Dear guest, I thank you very much for submitting such a nice feedback about your stay in our hotel. It is so nice to read, that you liked the atmosphere and Service, given by our team. I will forward your kind words to all of them. Until your next visit I remain with kind regards. E.Jäger (Director)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Leonardo Royal Hotel Baden-Baden

Address: Falkenstrasse 2, 76530, Baden-Baden, Baden-Wurttemberg, Germany (Formerly BEST WESTERN Queens Hotel Baden-Baden)
Region: Germany > Baden-Wurttemberg > Baden-Baden
Price Range: $137 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Leonardo Royal Hotel Baden-Baden 4.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western Baden-Baden
Baden-Baden Best Western
Hotel Style:
#2 Luxury Hotel in Baden-Baden
#2 Spa Hotel in Baden-Baden
#6 Business Hotel in Baden-Baden
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Royal Hotel Baden-Baden staff and other travellers.
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Questions? Get answers from Leonardo Royal Hotel Baden-Baden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over the gardens”
 of 5 bubbles tonysZ8100RI, 16 Feb 2017 | Read review
“Ask for rooms with few over the hotel park.”
 of 5 bubbles Stout21, 4 Jan 2017 | Read review
“Try for a balcony facing city.”
 of 5 bubbles 1wrc, 14 Dec 2016 | Read review
“Lift access to all floors.”
 of 5 bubbles carolinetony2015, 5 Dec 2016 | Read review
“Wouldn't stay here again”
 of 5 bubbles josephinee766, 5 Nov 2016 | Read review
5 of 5