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Mercure Hotel Freiburg am Muenster

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840 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Reviewed 2 weeks ago via mobile

Grwat location right next to Freiburg's old town. Close to everything. Tough to find a hotel for 3 people in the room but they did. Price was fine ($110/night), room was modern and clean, staff were excellent. Would return.

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Helpful?
Thank John S
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 26 October 2016 via mobile

The hotel is within easy distance of the Old Town. Car parking underneath, but watch the cost if you leave the car in the morning to go sightseeing. Clean. Staff courteous. We had an exec room which we reckoned was expensive for what it was. It was close to the lift shaft and thus noisy. Probably ok if you're on...

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Thank Simon W
H0492-GM, Rezeption at Mercure Hotel Freiburg am Muenster, responded to this review
Google Translation

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Hotel Freiburg am Münster. C’est avec grand...

A TripAdvisor Member
1 review
Reviewed 26 September 2016

conveniently located, easy parking facilitiy, nice welcome, room and bathroom was fine, however, the TV could have been a few inches bigger. Enjoyed a nice dinner in the bar, could have been a little more appealing surroundings but all in all a good meal. Enjoyed the breakfast with everything a morning stomach could desire.

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Thank A TripAdvisor Member
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Baarn, The Netherlands
Reviewed 20 September 2016 via mobile

We staid at the Mercure hotel for one night. The hotel is located near the old city centre. Rooms are simple, but fine. Compared to the price, I expected a cleaner room. Bathroom walls had black spots. The did have an undefined dried up spot. Reception personnel were very kind and helpful. They all speak good English. Summarized...okay for a...

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Helpful?
Thank Ron H
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Ron, Thank you for taking the time to tell us about your experience at the Mercure Hotel Freiburg am Münster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Next year will be renovated our rooms. At Mercure, we strive to provide a superior service experience for every customer;...

UK
Reviewed 18 September 2016 via mobile

Stayed here for 1 night on 11/9 - hotel right in centre of town. If you need to be in town then it's ideal, but was quite a dull hotel. We walked to the old town square and had a meal there which was very nice. Wouldn't rush back unless I was on business in town!

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Thank TeresaEAR
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Teresa, Thank you for taking the time to tell us about your experience at the Mercure Hotel Freiburg am Münster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Berkhamsted, United Kingdom
Reviewed 14 September 2016

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Thank MGrazia13_13
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Cork
Reviewed 14 September 2016

Freiburg is a small town so all the hotels are well located. The Mercure is a typical mid-budget hotel which has all the expected amenities, rooms are clean and comfortable but a liitle compact. We didn't eat here as there were plenty of options to choose from in the immediate area. The terrace bar was a goos spot for a...

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Helpful?
Thank John M
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear John, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

San Francisco Bay Area
Reviewed 13 September 2016 via mobile

The hotel is located next to/above a public parking garage, for which they offer discounted parking. The hotel staff was friendly and check-in was swift enough. Our room was basic and compact. The bed was a bit on the hard side but it was fairly comfortable; the pillows were non-feather (allergy sufferers thank you). There was a power outlet on...

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Thank RoadWrangler
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Tel Aviv, Israel
Reviewed 13 September 2016

Very good value for money- the hotel was in a very fair price, cheaper then other places we looked and it was really good. The room was clean, the staff were great, the location is very central. highly recommended.

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Thank Keren B
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear Keren, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

New Delhi, India
Reviewed 12 September 2016

We stayed in June.....excellent location..near the Munster and market place and evenwalkable from hauptbahnhof. Rooms were comfortable... Only drawback ..no nice view from the room...asked the reception for a better view room but said these r the only one with triple occupancy

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Thank G2designin
H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Mercure Hotel Freiburg am Muenster

Address: Auf der Zinnen 1, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: $131 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Freiburg am Muenster 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Mercure Freiburg Am Muenster
Mercure Freiburg Im Breisgau
Mercure Hotel Freiburg Am Muenster Freiburg Im Breisgau, Baden-Wurttemberg
Hotel Style:
#5 Best Value Hotel in Freiburg im Breisgau
#8 Business Hotel in Freiburg im Breisgau
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Freiburg am Muenster staff and other travellers.
4 questions
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Bath
over a year ago

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Questions? Get answers from Mercure Hotel Freiburg am Muenster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become an accor member, you will get a better price during booking.”
 of 5 bubbles michaelmS2040EN, 3 Sep 2016 | Read review
“Couldn't comment”
 of 5 bubbles PBW1016, 3 Jan 2016 | Read review
“Top floor has nice views.”
 of 5 bubbles Sirbalkansobranie, 15 Sep 2015 | Read review
“Ask for one with air-con that works”
 of 5 bubbles Jot72, 12 Aug 2015 | Read review
“Higher rooms are more quiet”
 of 5 bubbles lesvoyageurs2011, 18 May 2015 | Read review
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