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Novotel Freiburg

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Novotel Freiburg
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1,541 Reviews from our TripAdvisor Community

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Showing 449: English reviews
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Egypt
Reviewed 2 days ago NEW

It was another great stay as usual, and got upgraded as Accor Gold Member, as usual helpful staff and nice spacious rooms. Great Location due to proximity to the Main train station, buses, tramways and taxi station. Good food and reasonable pricing level, very decent. I shall stay again.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ueno18
Munich, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

The hotel is in perfect location, just on the other side is the train station and the bus station. The really downtown start right there. Breakfast offered s all that you need to be happy. Is the place to stay in Fribourg

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Helpful?
1Thank cbersch
About Hotel's Favourite Review
5383Novotel, Manager at Novotel Freiburg, responded to this review

We are very pleased that you enjoyed our services and your overall stay with us. On behalf of my team, I would like to thank you for the stellar review, the highest marks in and the feedback "Perfect Location". We hope to see you again and that our services will ensure another enjoyable visit with us. Best regards, Xavier Chanrion...

Avon, Minnesota
Reviewed 5 days ago NEW

Classic hotel for the business traveler. Great, but expensive, breakfast buffet. All the traditional European choices plus american options as well. Nicely located within short walking distance of the city center and adjacent to the tram and bus system. A good location and offering.

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Helpful?
Thank jweb2017a
5383Novotel, Manager at Novotel Freiburg, responded to this review

It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items. I would like...

Bern, Switzerland
Reviewed 1 week ago via mobile

The location is excellent, very close to the train station and to the city center. The room has a decent size and a comfortable bed (though I missed a simple sheet, only duvet available). Maybe the room is a bit older than the usual Novotel room. I had a room on the 7th floor on the back of the hotel,...

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Helpful?
Thank TravellingPassion78
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the positive feedback and the top remarks on the location and the room. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We sincerely regret the problems with the shower and the electric system at room; please allow us to express our sincerest...

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

Novotel had a good deal for a quick overnight stay-cation. Proximity to train station was particularly appealing so I could sleep in and still catch an early train without drama. Hotel is adjacent to theater but there were no performances during my stay. It probably gets a little nutty at those times. It was a bit of a walk into...

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Helpful?
Thank ac0802
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the good review and the positive remarks especially on the value. We are very pleased that you enjoyed our services and your overall stay with us. We hope to welcome you as our guest soon again. Best regards, Xavier Chanrion General Manager

Key Largo, Florida
Reviewed 2 weeks ago via mobile

Good restaurant and bar area, nice staff. But the bed was so hard and room very basic and only one pillow and a cushion. Shower had to be held in hand to work. That said, liked the location near lots of restaurants. Great for downtown.

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Helpful?
Thank Anon215
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you for the positive remarks on the restaurant and the bar. We are very happy, that you liked it. But we regret that your experience with the room and the bed did not completely meet your expectations; please allow us to express our sincerest apologies. At your next visit please contact the reception - my team will help you...

Maple, Canada
Reviewed 16 February 2017

We had a North-west facing room that overlooked a train station. It also faced a major road. You could hear ambulances and police sirens all night long. The saunas and pool were nice to use after a day of seeing the sights. The hotel otherwise was a comfortable place to stay and typical of any other Novotel. I would stay...

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Helpful?
1Thank 5a25
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the positive feedback and the recommendation. We are very pleased, that you are satisfied with our service and the pool/spa. I am concluding with the aspect of traffic noise by asking for your patience once more. Unfortunately, a centrally located property like ours has its tradeoffs, even though we have been trying to help the...

Konya, Turkey
Reviewed 14 February 2017

I spent foru nights in September 2016 in this hotel. The room is really big and perfectly clean, especially the bathroom. The bed is comfortable. Quiet corridors and lobby is friendly. I was there for a congress in konzerthaus. The hotel has an indoor gate to the hall. The location of the hotel is excellent. It is walking distance everywhere....

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Helpful?
1Thank Atilla83
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the the top feedback and the positive remarks especially on the room. We are very happy that you felt comfort with us. My Team and I look forward to welcoming you again soon on your next visit in Freiburg. Best regards, Xavier Chanrion General Manager

Ely
Reviewed 12 February 2017 via mobile

Pleasant hotel in the centre of the city, very comfortable and well furnished. Excellent breakfast and very comfortable beds. Part of the Accor chain and always reliable. Pleasant helpful staff, especially when a small problem arose.

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Helpful?
1Thank AlanFSEly
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the top feedback and especially for the positive remarks on the staff. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services, the breakfast and your overall stay with us. We really hope to be able to welcome you again as our guest. Best regards, Xavier...

Jeddah
Reviewed 19 January 2017 via mobile

Sometimes you do things you cannot believe that you did it. A stay in this Novotel is one of those things. I haven't had a simple hotel like this for years; it reminds me very much of the youth hostels I stayed in during my time as a student! The rooms are tiny. The furnishings are extremely basic and the...

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Helpful?
Thank Abdul K
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you for the positive remarks on the location and especially on the staff. I will share your comments with our team. But we regret that your experience with the hotel and the facilities did not completely meet your expectations; please allow us to express our sincerest apologies. Best regards, Xavier Chanrion General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 

Additional Information about Novotel Freiburg

Address: Konrad Adenauer Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: $143 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Freiburg Im Breisgau, Baden-Wurttemberg
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#5 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Freiburg staff and other travellers.
6 questions
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over a year ago
Mumbai (Bombay), India
Lady Lake

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Questions? Get answers from Novotel Freiburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay off the West side”
 of 5 bubbles 5a25, 15 Feb 2017 | Read review
“We had a room on the 3rd floor at the back and it was certainly quite and well serviced.”
 of 5 bubbles abcdef493, 5 Dec 2016 | Read review
“Good view from floor 7”
 of 5 bubbles Vmoanac, 2 Dec 2016 | Read review
“Specify the kind of room you want when booking, e.g. non-smoking, double bed etc.”
 of 5 bubbles 589ninak, 21 Nov 2016 | Read review
“Ask for something not facing the railway station”
 of 5 bubbles PerTheCat, 20 Nov 2016 | Read review
5 of 5