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Heidelberg Suites

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383 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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tucson
Reviewed 3 days ago NEW

Stayed on two separate nights, the 15th and 20th of March 2017. On both occasions, truly great staff who were all just as pleasant and welcoming as could be. Room(s) were great and the views were beautiful. Will make a point to stay again next time I am in Heidelberg. Highly recommend.

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Thank cohba3980
Reviewed 1 week ago

Excellent site on the river across from the old city. Many rooms have a view of the castle. Handsomely decorated, excellent service and a superb breakfast. Quite inexpensive considering the comfort of the rooms, level of service, etc., at least in March. Doubtless more expensive in the height of the tourist season.

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Thank Jonthan C
Reviewed 3 weeks ago via mobile

Great place great location and great great service. This is my fourth visit to heidelberg and heidelberg suits is the best choice I recommend in the city for "couples" with a close walking distance to the old city and castle.

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1Thank Hesham A
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, many thanks for your evaluation. We love to hear that you liked the great location of our hotel next to the river and with the view over the city of Heidelberg. We are absolutely close to the city and also we offer a shuttle service, for example with our hotel Maserati and / or our golf Caddy if...

Johannesburg, Gauteng, South Africa
Reviewed 4 weeks ago via mobile

I am rarely quite so pleasantly surprised by a hotel, and certainly not one in such quaint surrounding. The Heidelberg suites has almost a royal flush in terms of its offering. The finishes are warm yet luxurious, a comfortable sitting room offers a great view of the river with a warm cup of tea. The service is both friendly and...

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Thank Merlin K
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, dear Mr. K., many thanks for your great evaluation. We are happy to read that you liked the atmosphere of our small boutique hotel, our hotel rooms in general as well as the view over the river and roofs of Heidelberg. Also many thanks for your feedback towards the friendliness of our staff and the breakfast where we...

Cape Town Central, South Africa
Reviewed 12 February 2017 via mobile

We flew in Cape town via Dubai to Frankfort but decided not to stay in a big city and choose Heidelberg. After reading the reviews on the Heidelberg Suites wE were convinced it was the place to stay. It was the right decision. The hotel has a perfect location close to the old city. The staff were friendly competent and...

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Thank GSAUNDERS1958
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guests, many thanks for your great and detailed evaluation. We are happy to read that you liked the location of our hotel (next to the city centre at the river), the friendliness of our staff including their recommendations, the smaller details in our hotel and our small breakfast with front cooking station. We hope to see you soon again....

Illinois
Reviewed 3 February 2017

Everything was perfect! Our room was very spacious and beautifully decorated. Our room view of the old part of Heidelberg, the river and castle were breathtaking. The staff was very accommodating. The breakfast was outstanding with many choices and made to order eggs. All the staff spoke English very well, which made it very easy for us to communicate. Thank...

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Thank Becky M
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, dear Mrs. M., we are happy to read that you liked the entire stay and in particular the spacious room, the room decoration and view, our accommodating staff and the diversity at our breakfast. We hope to see you soon again. Your team from the Boutique Hotel Heidelberg Suites

The Hague, The Netherlands
Reviewed 31 January 2017

One of the nicest hotels I have stayed since a long time! Staff is very friendly and helpful. The rooms are downright gorgeous and breakfast was wonderful! |We enjoyed our stay very much and will defiantly come back here when we have a chance.

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Thank Evita2009
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guests, we are very glad to read that you liked your stay in our hotel and that you were happy with our friendly and helpful staff, the rooms and our exceptional breakfast. We hope to see you soon again. Your team from the Boutique Hotel Heidelberg Suites

Paris
Reviewed 30 January 2017 via mobile

The beautifully decorated junior suite we took had a lovely view. The hotel's spa warmed us after a visit of the town in -6 temperature. The staff was extremely kind and helpful. I highly recommend this hotel.

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Thank Minja Y
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guests, many thanks for your evaluation. We are happy to read that you liked the junior suite as well as our Private SPA and our staff members. Many thanks for recommending our hotel. We hope to see you soon again. Your team from the Boutique Hotel Heidelberg Suites

Santiago, Chile
Reviewed 26 January 2017

All the experience was perfect, the room of the best with an incredible view of the river Neckar and the castle, very comfortable and with many small details that are always very appreciated, such as coffee and water available and the possibility of getting delicatessen. Delicious breakfast and a very good service! they helped us with everything we needed, from...

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Thank Kareen758
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guests, it is great to read that you liked your hotel room with the great view over the river and the city of Heidelberg as well as the room's decoration. Also we are happy to read that you liked our staff and the breakfast. It is right, we offer also a free shuttle service with our Golf Caddy and...

New York City, New York
Reviewed 25 January 2017

Make no mistake Heidelberg Suites is a lovely hotel: beatiful furniture, design and a nice friendly staff. Overall very romantic and across the bridge from Heidelberg. But I stayed there for a business trip and had a very poor experience: 1. The hotel reception is only available from 8am on. I had to leave the hotel by 730am to make...

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3Thank Alex_Atzberger
Heidelberg_Suites, Leiter Gästebetreuung at Heidelberg Suites, responded to this review

Dear guest, dear Mr. Atzberger, we apologize that you didn't like the entire stay in our hotel. However we have to correct some of your remarks: our staff is from 6:30 in the hotel and we always ask our customers if they wish to leave the hotel early in the morning, so we can even arrange earlier breakfast and arrange...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Heidelberg Suites is your home away from home in the heart of Germanys most romantic town. Located on the banks of the scenic Neckar River adjacent the historical bridge, each suite is blessed with Picture Postcard views of the world renowned castle, bridge and river. The two uniquely charming 19th Century homes have been meticulously restored by an internationally acclaimed interior architect and designer. Perched within easy walking distance of all historical sights, it is a haven for travellers in search of beauty, comfort and peace, without compromising modern conveniences. ... more   less 

Additional Information about Heidelberg Suites

Address: Neuenheimer Landstrasse 12, 69120 Heidelberg, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $295 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heidelberg Suites 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Heidelberg Hotel Heidelberg
Hotel Style:
#1 Spa Hotel in Heidelberg
#1 Luxury Hotel in Heidelberg
#3 Family Hotel in Heidelberg
#3 Romantic Hotel in Heidelberg
#5 Business Hotel in Heidelberg
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Questions & Answers

Here's what travellers have asked, with answers from Heidelberg Suites staff and other travellers.
3 questions
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1 month ago
Riyadh, Saudi Arabia
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are better for the view.”
 of 5 bubbles jonthanc2014, 16 Mar 2017 | Read review
“Views of the river and Castle are perfect!!”
 of 5 bubbles Kareen758, 26 Jan 2017 | Read review
“Get a room with the river and historical town view!”
 of 5 bubbles faytsai2016, 22 Nov 2016 | Read review
“Try to get a suite facing the river”
 of 5 bubbles DRuben1330, 20 Nov 2016 | Read review
“Rooms looking at River are best on offer.”
 of 5 bubbles 19livyah, 12 Sep 2016 | Read review
5 of 5