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This hotel looks quite new and it looks bright and fresh. We stayed one night and in summary it provided us with the place to stay for the night. Not much to say either side of bad and excellent. Functional.
The rooms are bright but...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Karlsruhe - City ParkResponded 3 weeks ago
Thank you for your positive comments about the pleasant room, especially the comfortable mattress. Nothing really beats a relaxing sleep! I know you wanted more space but I'm still glad that your stay served its purpose. I also appreciate you sharing your thoughts...More
The hotel is new new new. Basic amenities of holiday inn express standards and all very modern and nice. However as in many other hotels in Germany, no customer service whatsoever. Being a Spire Elite IHG member, we were given a room with a view...More
Thank Eugene K
Response from IHGService, Guest Relations Manager at Holiday Inn Express Karlsruhe - City ParkResponded 12 March 2018
Hello from Holiday Inn Express Karlsruhe - City Park, we're glad to have hosted an IHG Rewards Spire Elite member. I'm pleased to see your stellar ratings for our location and rooms. On the other hand, I'm sorry you were let down by...More
Straight forward hotel .. good rooms clean and comfortable.
Breakfast is adequate and service was nice.
This is value for money hotel.
We stayed for two nights and it was welcoming and satisfactory.
We recommend this clean and well run establishment.
Very nice hotel. Just 1 year old. But with this bad service and probably no communication there are better hotels in the neighborhood.
In my room the mirror was hanging down. After reporting this the nice guy behind the desk promised to compensate in price,...More
1 Thank Ronald R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Karlsruhe - City ParkResponded 25 November 2017
Hello Ronald R,
Thank you for taking time to leave us a candid review about Holiday Inn Express Karlsruhe - City Park Germany. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels. I have sent you a private message...More
I had work at the university, so booked this newer hotel with easy access to the autobahn. University close by, and right on main road to town. The lobby is one of the more chic Holiday Inns you will see. Rooms are standard, limited free...More