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Leonardo Royal Hotel Mannheim

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Leonardo Royal Hotel Mannheim
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455 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Heidelberg, Germany
Reviewed 1 week ago

The staff at this hotel were the most wonderful and helpful. They were kind and witty in their second language. Extremely helpful with all questions and so focused on making everyone's stay the best. I didn't catch all their names but will say that Mona Walston helped me checkout and made me want to return.

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Helpful?
Thank Russell P
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear Russell, it was a pleasure for us to get to know you. :) Thank you for your nice review we really appreciate this. We looking forward to welcome you back soon . Best Regards Mona W.

Waukegan, Illinois
Reviewed 1 week ago

Front desk staff were very helpful and friendly. Mona and Sandra were particularly friendly. Mona helped with translating words to German from English when requested. Restaurant staff were very attentive and friendly. Bartender in lobby area was also very attentive and friendly. Accommodated early check-in - very helpful as just arrived a few hours earlier on flight from USA. Nice...

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Helpful?
Thank Eric P
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear Eric thank you for this fantastic Review (Vielen Dank für die fantastische Bewertung) :). We are really happy to read this review from you and we are waiting for your return to continue your German lessons :) So we wish you a nice time until we see you back again. Tschüss Mona W

Tel Aviv, Israel
Reviewed 1 week ago

We received a single room in which an additional bed was placed for double occupancy. We only found out well after check in that water would not be available next morning!!! One should expect some compensation, even if the water situation was due to an emergency. At least the hotel could offer a free breakfast or something compatible. It all...

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Thank Sky69379
Bangalore, Karnataka, India
Reviewed 3 weeks ago via mobile

This is truly a royal hotel where you get royal treatment. The ambience is really good. The rooms are spacious. The distance to HBF is only a km. It is close to water tank and city center. So shopping and restaurants are plenty nearby. Breakfast is expensive. They provide wine , juice and apple for refreshments.

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Helpful?
Thank ramanksa
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear Ramanksa We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services....

London, United Kingdom
Reviewed 4 weeks ago

This hotel is spacious and central but it lacks a lot in TLC and attention to detail. The size of my room was fine, but the decor looked tired and my side of the hotel was very noisy. There were seven lights in my room which all had to be turned on and off individually and only the (inadequate) reading...

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Helpful?
Thank Simon_binning
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear Mr. Binning We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel and let us express our regret to your good self for the inconveniences you have mentioned in these comments. However, it is a great opportunity for us to trace and recover...

Reviewed 15 February 2017 via mobile

Rooms are old , not renovated and with low standard for the price you pay . The rooms need to increase quality and standard . The food was ok but also expensive . I asure no repit experience in this hotel . The lifts are 40 years old ( minimum )

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Helpful?
Thank Moises J
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear Moises J, We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel and let us express our regret to your good self for the inconveniences you have mentioned in these comments. However, it is a great opportunity for us to trace and recover...

Dublin, California
Reviewed 3 February 2017

Nice hotel! Price could be more attractive, particularly during low seasons. Providding access to free internet is helpful to many guests, however, would have appreciated it more if the speed of free internet is higher.

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1Thank yongh501
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear yongh501 We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services....

Mainz, Germany
Reviewed 2 February 2017

This is the former Steigenberger Hotel that received a make-over a couple of years ago. It is located in a nice atrium building from the 50´s (?) with ample public room and a courtyard/atrium in the middle of the building. The facilities (meeting rooms) are well equipped, some of them could use a better lightning concept. The staff was very...

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Helpful?
1Thank lumaD
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear lumaD We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services....

Cedar Rapids, Iowa
Reviewed 1 February 2017

I stayed at the Leonardo Royal Hotel for over a week and was very happy with my stay there. It is very close to the Wasserturm and is within walking distance to the city center, trams and the main train station. My room was very nice and very clean. The WiFi connected very quickly and easily. I would definitely consider...

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1Thank E3160LObrians
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear E3160LObrians Thank you for this great review, we really appreciate it. We hope to welcome you back soon. Best Regards Mona W.

Reviewed 11 January 2017 via mobile

This is an old-fashioned hotel with a good location but few other advantages. Our room was acceptable but is definitely in need of renovation. There is nothing extremely negative to say about this place, but nothing really good either. A nice touch is that they have some complimentary snacks set up near the reception. It was strange that the staff...

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Helpful?
Thank Gregor F
Mona W, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review

Dear Mr Gregor F, We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel and let us express our regret to your good self for the inconveniences you have mentioned in these comments. However, it is a great opportunity for us to trace and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities

Additional Information about Leonardo Royal Hotel Mannheim

Address: Augustaanlage 4-8, 68165 Mannheim, Baden-Wurttemberg, Germany (Formerly Steigenberger Mannheimer Hof)
Region: Germany > Baden-Wurttemberg > Mannheim
Price Range: $97 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Leonardo Royal Hotel Mannheim 4.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Steigenberger Mannheimer Hof Mannheim
Steigenberger Mannheimer Hof Hotel Mannheim
Hotel Style:
#3 Luxury Hotel in Mannheim
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Royal Hotel Mannheim staff and other travellers.
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Questions? Get answers from Leonardo Royal Hotel Mannheim staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms on the left of the hotel as you face it from the street”
 of 5 bubbles Simon_binning, 24 Feb 2017 | Read review
“ask for a room with a big bathroom eg 424”
 of 5 bubbles charlottek976, 16 Jul 2016 | Read review
“Take the suit it is very good...”
 of 5 bubbles Pepiimarti, 18 Mar 2016 | Read review
“The junior suites are very comfortable.I prefer them than the big one.Rooms from the other side of the street are quieter.”
 of 5 bubbles _A2105LN, 23 Feb 2016 | Read review
“Best front desk team ever, very nice and english speaking”
 of 5 bubbles MoooTi, 8 Aug 2015 | Read review
5 of 5