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05/11/2017 06/11/2017
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    Best Western Hotel Mannheim City

    C7 9-11, 68159 Mannheim, Baden-Wurttemberg, Germany
    011 49 4906 2115920
    Hotel website
    Lowest prices for your stay
    5 Nov 6 Nov
    SAVE US$8
    Traveller (55)
    Room & Suite (27)
    Dining (4)
    • Excellent0%
    • Very good23%
    • Average52%
    • Poor23%
    • Terrible2%
    5 weeks ago
    “Nicely central but beware of the carpark”
    5 Jul 2017
    “Hotel with challenges”
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Multilingual Staff
    Pets Allowed
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    5 Nov6 Nov
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (46)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 15 reviews

    Reviewed 1 week ago

    Small room (very small bathroom) but adequate for a short stay. Clean with friendly staff. Good location - about a five minute cab ride from the main train station. This town is very easy to get around, we went everywhere on foot. Lots of restaurant...More

    Thank Stacy B
    Reviewed 5 weeks ago via mobile

    Good central location. Room perfectly adequate for an overnight although we had selected the hotel because of the possibility of 2 twin rooms - we were given 2 doubles and no twins available to change. If you are driving in anything other than a tiny...More

    Thank haggiskebab
    Response from Isabel L, Manager at Best Western Hotel Mannheim CityResponded 4 weeks ago

    Dear Guest, thank you so much for taking the time to evaluate us. As an alternative to our underground car park, which is really narrow for big cars, you can use the parking lot in our courtyard. Kind regards from Mannheim Your Isabel Lagatie &...More

    Reviewed 5 July 2017

    Looking at the web-site of Best Western Hotel Mannheim City it seems an attractive hotel to combine a stopover with a visit to Mannheim center. The hotel looks modern, is on walking distance to Mannheim center. (A 7 minute walk) and a parking garage (for...More

    Thank Hendrik_NL
    Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 6 July 2017

    Dear Guest, thanks for your Review. Kind regards Best Western Hotel Mannheim City

    Reviewed 30 June 2017

    I have stayed in hotels all over the world and this was by far the worst customer service I have every received. The front desk staff shout at their customers in front of numerous other customers. They do not serve their customers they laugh at...More

    Thank Deanna D
    Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 5 July 2017

    Dear Deanna, thank you very much for your review, which we now very much surprised. After you have made a room change the next day after your departure, you once again to the colleagues of the front desk unsd have thanked a lot for the...More

    Reviewed 9 June 2017

    This was one of the worst Best Western hotels I've stayed in so far. Let's start with the positive: Rooms are clean, and the noise level is quite low if you have a room towards the back with a balcony. Now the part that I...More

    1  Thank Christopher W
    Response from Sven B, Front Office Manager at Best Western Hotel Mannheim CityResponded 14 June 2017

    Dear Christopher , thank you for your review. We apologize for the inconvenience during your stay. We will check our wiring and fix the fault as soon as possible. Best regards Best Western Hotel Mannheim City

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    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$61 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 162
    • Reservation Options
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    • Location
    • Germany >
    • Baden-Wurttemberg >
    • Mannheim
    Add Photo Photos
    Traveller (55)
    Room & Suite (27)
    Dining (4)
    Hotel & Grounds (34)
    Bathroom (6)
    Heidelberg Suites
    448 reviews
    19.78 km away
    Leonardo Royal Hotel Mannheim
    519 reviews
    1.60 km away
    Speicher7 Hotel
    127 reviews
    .60 km away
    Mercure Hotel Mannheim am Rathaus
    768 reviews
    .29 km away
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    Ask a question
    Questions & Answers
    9 April 2016|
    AnswerShow all 2 answers
    Response from Isabel L | Property representative |
    Dear guest the wifi is for free in the total Hotel. Sven Beek
    Room Tips
    "Try to avoid this hotel if possible"
    Read review
    "Towards back with balcony."
    Read review
    "Room in staircase and to street was little bit noisy."
    Read review
    "avoid the 4th floor due to water damage"
    Read review
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