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Novotel Erlangen

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397 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Enschede, The Netherlands
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2016

I stayed in this hotel 5 times already. Every time the stay is efficient, friendly and comfortable. The location is excellent. The rooms are well maintained, but I think it needs a renovation in couple of years. Overal I stayed also in a different hotel in Erlangen, but this hotel has the greatest value for me.

Helpful?
Thank Stanley12345
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Stanley12345, thank you very much for your excellent review and your stay in our hotel again. Regarding your note for a renovation in a couple of years, we do already very much to improve our hotel constantly. For the moment we've a renovation of the lobby area and as you will see during your next stay it is much... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2016

Over the years, I have been using this hotel for quick booking and staying while moving from northern Italy to Germany. Normally I book for one night and often for the cheapest choice available, becuase my stays here often last less than 24 h hours. In the last stay ( which was short) I stopped with my family ( we... More 

Helpful?
Thank Cocco D
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 August 2016 via mobile

Spent one night in this city hotel in Erlangen with my little daughter whiles coming for a business meeting in the city. The hotel is excellent for people, who do not need to stay longer and need something nice, but not special for reasonable price. The room was about 70€/night and excellent value for the money. The personal was very... More 

Helpful?
Thank Angel A
Lausanne
1 review
Reviewed 4 August 2016

Based on my experience, I will not only stay at this Novotel next time but more importantly, will not hesitate to stay Novitel elsewhere. Good basic hotel, well managed, clean, everything works, staff competent & friendly. Good job, well done & thank you

Review collected in partnership with Accorhotels.com

Helpful?
Thank aoch1979
Lodz, Poland
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 August 2016

Novotel is at the moment the best choice for family travelling. We were on a way to Italy and have chosen Erlangen to make a break. We checked in on -line what is a great feature. We got a large room and the stay was very comfortable. Erlangen is a unioversity village, very quite duriong vacations but also not far... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank www_twojeledy_pl
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear twojeledy_pl, thank you very much for your review and for using our online check in/-out. It makes a stay with Novotel very easy and you can save a lot of time :-) We wish you nice vacations and hope to see you soon again. Falk Bartels General Manager H5376-gm@accor.com More 

Midrand, South Africa
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 July 2016 via mobile

I stayed here for 2 nights. Quite a decent place. The view is a little limited however clean and bearable. My aircon was not working the first night but the staff are friendly so they sorted it out promptly. The breakfast was not what I expected. The options seemed very limited and not very appealing. Other than that perfect location... More 

Helpful?
Thank RoyalDipz
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear NovotelErlangen Guest, Thank you for your stay and your honest feedback . We are happy to take on your reference to improve the quality of the breakfast . The air conditioning we have repaired immediately . Kind regards Falk Bartels General Manager H5376-Gm@accor.com More 

Schwabisch Hall, Germany
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2016

The hotel is modern and comfortable: nothing to complain about. However, the standards of customer service were not what I would expect. For example, we were only given one set of towels for a double room: when we asked for another towel at the front desk, the receptionist told us he would do that "but I don't know when, because... More 

Helpful?
Thank Rob F
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Novotel Guest, first of all thank you for your visit and your review. I would like to sincerely apologize for the service you received during your stay. We recognize that this is unacceptable by our hotel standards. We are working hard to notify relevant parties and incorporate your feedback to ensure that this does not happen again. In response... More 

Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2016

I visited Novotel Erlangen with my girlfriend for the Erlangen Comic Salon 2016. Everything was in working order, but the free internet was quite slow and limited to 1 or 2 devices at a time. There were some towels missing when we arrived but they were delivered shortly after a call to the front desk. All in all an ok... More 

Helpful?
1 Thank capitalraul
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2016

We chose this hotel for an overnight stop on our way to Austria because we'd very much enjoyed our meal in the restaurant on a previous occasion in 2012. However we arrived rather later than we'd hoped (traffic jams round Frankfurt) to find a sponsored event for dental students in full swing. We were assured at check in that the... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank brigidp86
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2016

I purposely booked a room without ordering the breakfast add-on. At check-out I was told our company always has it included along with the cost.. This was never communicated at check-in. If the staff had mentioned it, I would not have spent the money eating breakfast elsewhere. In the future, I will discourage my employees from staying here.

Helpful?
1 Thank lisamariemcmahon
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Mrs. McMahon, first of all I want to apologize for the inconvenience during your stay in the Novotel Erlangen. Indeed, the rate which you've booked by your companies travel net, is a negotiated rate including breakfast and usually it's displayed in the conditions and the confirmation of your company. Alternatively you can book several other rates on the hotel... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to the city centre, the university and the Erlangen Arcaden shopping centre, with excellent transport connections, the 3 star Novotel Erlangen offers the perfect location for a business trip or holiday. Enjoy the comfort of 170 modern rooms, a complimentary business corner and 312 sqm of conference facilities with eight meeting rooms that can be combined individually. Unwind on the nearby jogging track or relax and enjoy Mediterranean cuisine on our restaurant terrace. ... more   less 

Additional Information about Novotel Erlangen

Address: Hofmannstr. 34, 91052 Erlangen, Bavaria, Germany
Region: Germany > Bavaria > Franconia > Middle Franconia > Erlangen
Price Range: $93 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Erlangen 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Erlangen Novotel
Hotel Style:
#3 Best Value Hotel in Erlangen
#4 Business Hotel in Erlangen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Erlangen staff and other travellers.
1 question
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Questions? Get answers from Novotel Erlangen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces out on to the street, otherwise you may get a room that faces in and gives you a view of the other wings only.”
 of 5 bubbles ChrisJ265, 1 Nov 2016 | Read review
“The rooms facing the inner court are very quiet, but I guess that those facing the road may not be.”
 of 5 bubbles Rob147307, 29 Jun 2016 | Read review
“Ask for internal room. Rooms on the street are noisy.”
 of 5 bubbles marcog431, 7 Feb 2016 | Read review
“High floor rooms - 4th floor.”
 of 5 bubbles luismA9809OY, 4 Aug 2015 | Read review
“Rooms facing the courtyard of Hofmannstrasse are quieter.”
 of 5 bubbles Palino007, 15 Mar 2015 | Read review
5 of 5
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