We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Cristal

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Cristal
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

615 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Cristal
See the most recent reviews
Showing 335: English reviews
Melbourne, Australia
Reviewed 25 December 2016 via mobile

We stayed here for a night when we went to a FC Bayern game. Room size was good, clean, few minutes walk to central station. We did not have any issues walking on the streets very late at night like about midnight. We will stay here again.

 Report
Helpful?
Thank JMP1914
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear JMP1914, thank you very much for your review! We would be delighted to welcome you again in our hotel! Yours sincerely, Hotel Cristal München Team

Reviewed 17 December 2016 via mobile

We stayed in this hotel for the Christmas markets. Upon arriving the location wasn't exactly ideal or what I had in mind for a four star hotel however upon entering the hotel it made the outside street not matter as much! Check in and day staff were friendly and approachable, on arriving to our room it was clean and tidy....

 Report
Helpful?
1Thank Stephanie P
MANCHESTER
Reviewed 16 December 2016

I've stayed at this hotel at least twice a year for about 8 years now due to the positive aspects that other reviewers have mentioned such as proximity to the train station and also it's a short walk to the main points of interest in Munich etc. Of all the visits, this was the longest, most expensive stay I've had...

 Report
Helpful?
Thank MANCJET
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear MANCJET, thank you very much for your feedback! We are very sorry to hear that you are not happy with our service! We would like to apologize for any inconveniences during your stay. It is absolutely not our standard! As a family-owned hotel, it is very important for us to offer a good service and friendly staff so we...

Freising, Germany
Reviewed 11 December 2016 via mobile

The hotel is quite decent and efficient, good food but a bit expensive, WiFi system keeps kicking you out of the network but the rooms are quite clean and decent especially the toilets. The price is above average but in match with other hotels in the area. The only catch would be the crazy train living area, which doesn't feel...

 Report
Helpful?
Thank mohhuss
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear mohhuss, thank you very much for your review. We're sorry for your inconveniences with the Wifi. The area around our hotel is just a busy area near train station, like in every other city in the world. There is no reason to feel unsafe or uneasy. It would be a pleasure for our team to welcome you again in...

Reviewed 10 December 2016 via mobile

The Hotel Cristal has many positives and few negatives, but the negatives are so strong that I DO NOT recommend this hotel. The rooms are spacious rooms especially for the price. The beds are clean and comfortable. I believe the rooms are recently renovated! The location in terms of a 10 minute walk to Marienplatz (Christmas Markets/Oktoberfest) and a 3...

 Report
Helpful?
1Thank Kaitlyn H
Gorleston-on-Sea, United Kingdom
Reviewed 1 December 2016 via mobile

Stayed on a 3 night trip and found the Hotel to be well placed clean and comfortable. We didnt try the buffet breakfast as @€16 euro better value options elsewhere. Only negative was from a 5th floor patio area next to hotel which was particularly noisy with alcohol fueled games !

 Report
Helpful?
Thank Stevos747
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Stevos747, thank you very much for your review! We would be really happy to welcome you again in our hotel. Yours sincerely, Hotel Cristal München Team

Hong Kong, China
Reviewed 30 November 2016

for my business trip it was best located. close to the main station and city center with easy access to the public transport system. room was clean and quite. staff was very friendly and all spoke perfect english. breakfast buffet was very good with a big choice. I can recommend the hotel and come back for sure.

 Report
Helpful?
Thank ljosphkg
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear ljosphkg, thank you very much for your rating! We are glad that you had a pleasant stay at our hotel. We're looking forward to welcoming you again in our house! Yours sincerely, Hotel Cristal München Team

Wirral, United Kingdom
Reviewed 29 November 2016 via mobile

Hotel has a great location, literally a block from the main train station in Munich. But so do the 25+ other hotels on the same street, so stay in one of those! The (poor) WiFi has to be paid for every 24hrs and didn't work at all on the final two days, with the staff very unhelpful about it. Tea...

 Report
Helpful?
Thank davesimpson90
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear davesimpson90, thank you very much for your feedback! We would like to apologize for any inconvenience during your stay. We are sorry for your wifi problems. Recently our engineer will solve those difficulties. Yours sincerely, Hotel Cristal München Team

Piestany, Slovakia
Reviewed 29 November 2016

We spent two nights on our business trip lately at this facility. Room was spacious, however not clean. Carpets urgently need cleaning and the curtains had seen their better ages, since they remain unwashed since hanged. The chambermaid didn´t notice the the large paper bag full of rubbish under the curtains, so I had to collect it. The surrounding of...

 Report
Helpful?
Thank Lucia1977
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Lucia1977, thank you very much for your feedback! In such a case please do not hesitate to contact our reception stuff so that we can improve the cleanliness. The area around the main station is a really safe one, so you don’t have to be worried. We would be delighted to welcome you again in our hotel in the...

Reviewed 29 November 2016 via mobile

Plus points Easy to find from airport and underground station. Great location in city walking distance to everything. Cleanish rooms. Well priced mini bar €4.90 rate even if you drink all 6 items. Will store your bags on checkout free of charge if you have late flight, which is really helpful. Bad points If you want to sleep at all...

 Report
Helpful?
1Thank vikki s
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear vikki s, thank you very much for your feedback! We are sorry that you were not satisfied with your stay at our hotel. As a cheaper alternative we also have a coffee shop located next to the restaurant. There we offer hot and cold drinks as well as small snacks like Sandwiches and pastries. You get free Wifi if...

131 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (120)
Viewed
Room/Suite (35)
Viewed
View from Room (8)
Viewed
Bathroom (17)
Viewed
Hotel & Grounds (13)
Viewed
Dining (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Room/Suite (4)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Munich hotels
0.0 km away
Hotel Dolomit
Hotel Dolomit
#263 of 382 in Munich
676 reviews
0.1 km away
Mercure Hotel Muenchen City Center
0.1 km away
Eurostars Book Hotel
Eurostars Book Hotel
#34 of 382 in Munich
1,039 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Maritim Hotel Munchen
Maritim Hotel Munchen
#103 of 382 in Munich
804 reviews
0.3 km away
Tryp Munchen City Center
Tryp Munchen City Center
#120 of 382 in Munich
880 reviews
0.1 km away
Leonardo Hotel Munchen City Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more   less 

Additional Information about Hotel Cristal

Address: Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $112 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristal 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Expedia, Agoda, Cheap Tickets, Hotel.de, Priceline, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Cristal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Munich
Munich Best Western
Hotel Style:
#82 Luxury Hotel in Munich
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Hotel Cristal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfort room off the street side”
JeffG169, 14 Feb 2017 | Read review
“Be sure that you book a room at the rear of the hotel otherwise would hardly sleep at night. Arranged by prior the charging of the internet.”
spyridonangel, 17 Nov 2016 | Read review
“Ask for a room at the back if you want a good nights sleep”
416timp, 14 Nov 2016 | Read review
“Ask for rooms away from the street”
IluvnjNewJersey, 28 Oct 2016 | Read review
“ask for a room at the back of the hotel for more silence at night”
MrRollT, 26 Oct 2016 | Read review
5 of 5