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Hotel Cristal

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Hotel Cristal
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615 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Essex Junction, Vermont, United States
Reviewed 1 August 2013

I stayed here last week for 7 days. The hotel is very clean and new. We got a renovated room on the 6th floor which seemed to be much nicer than the older rooms on the lower floors. The breakfast was quite good and there were a lot of options, like eggs, sausage, lots of fresh bread, and cold cut...

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Helpful?
Thank Kim P
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Kim P, thank you very much for your rating! We are very sorry for the inconveniences with our housekeeping and the front desk. Nevertheless we hope you had a good time in our house. Yours sincerely, BEST WESTERN Hotel Cristal Team

Reviewed 29 July 2013 via mobile

We got a big room and the hotel were close alot of attractions. The staff did their job but nothing extraordinary. They charged almost 4 euros per day for wifi witch was a little strange and the staff wasn't that good in english. But we were satisfied with our stay.

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Thank Nadja S
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Nadja S, thank you very much for your review. We hope you had a great trip to Munich. . It would be nice if you stay with us on your next time in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Pretoria
Reviewed 25 July 2013

We stayed 2 nights in July 2013. Chose the hotel for it's location near the station, but felt uncomfortable in the streets between all the strip clubs, casinos and shady people on the street. The room is large and comfortable. We were on the street which was extremely noisy. To top it all there was roadworks outside through the night,...

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Helpful?
Thank Fkafrica
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Fkafrica, thank you very much for your feedback. The area around is safe and there are lots of different people around. We want to apologise for the noise outside. In our opinion the price for the Wifi is fair. . It would be nice if you stay with us on your next time in Munich. Yours sincerely, BEST WESTERN...

Millsboro, Delaware
Reviewed 12 July 2013

Located in the red district of Munich, this hotel is within the Turkish area of Munich which includes lots of strip clubs and questionable casinos. The hotel had okay rooms and had a bar downstairs. There is lots to do around if you are willing to walk. It is also located near the main train station in munich

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Thank bentleyj111
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear bentleyj111, thank you very much for your review. We hope you did lots of trips in and around Munich. We hope you did lots of trips in and around Munich. It would be nice if you stay with us on your next time in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Alexandria, Virginia
Reviewed 5 July 2013

My husband and I stayed here from June 22nd - 24th. Best Western should be ashamed to have their name on this hotel. I thought the only thing that was clean was the bathroom, but then there were some pubic hairs left over from the last guest. The provided toiletries were 2 shower caps in boxes with water stains on...

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2Thank AJMNDC
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear AJMNDC, thank you very much for your rating. We hope you complained to our staff and had a good time in Munich. We would be delighted to welcome you in our house again for your next stay. Yours sincerely, BEST WESTERN Hotel Cristal.Team

Reviewed 5 July 2013

This hotel seems a little worse for wear. Very close to the train station, so easy transfer to Airport, but in a so so part of town. The room was very very large, bath room was recently re-done but not thought out well. Floor of the tub/shower seemed a 8 inches above the floor of the bathroom. And shower head...

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1Thank Blottoinnyc
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Blottoinnyc, thank you very much for your feedback. We are very sorry for the inconveniences but nevertheless we hope you enjoyed the time in our hotel. We look forward to welcoming you again in our hotel! Yours sincerely, BEST WESTERN Hotel Cristal Team

Crawfordsburn, United Kingdom
Reviewed 16 June 2013 via mobile

Within a short walking distance from the train station, although not situated in an attractive area of the city. A ten to fifteen minute walk to the centre of the city. My wife and I stayed for three nights, on a room only basis, so cannot comment on the breakfast. Our room was a good size, located to the front...

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Thank JohnandGen
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear JohnandGen, thank you very much for your feedback. We hope you did lots of trips in and around Munich. We would be delighted to welcome you in our house again for your next stay. Yours sincerely, BEST WESTERN Hotel Cristal Team

Reviewed 15 June 2013 via mobile

After reading previous reviews I have changed what I want to write the staff were helpful, the room was clean and very comfortable, and it is nice and close to the main train station. The area is very multi cultured and some bits not so nice but the hotel is not responsible for cleaning up this area of the city,...

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Helpful?
Thank Natalie W
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Natalie, thank you very much for your review. We are very happy that you enjoyed your stay in Munich und in our hotel. In our opinion the price for the Wifi is fair. We would be delighted to welcome you in our house again for your next time in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Brantford
Reviewed 5 June 2013

Beginning with the checkin we were impressed with this hotel.Everyone we spoke to was multilingual so language was never a problem .Any questions we had concerning sights /travel ,were answered without hesitation ,internet access in lobby was quick and efficient .Our room was always clean and tidy.No problems with clean towels /bedding .The bar fridge was well kept and restocked...

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Helpful?
Thank DaveK
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear DaveK, thank you very much for your good feedback. We are very glad to read that you liked it so much with us. We look forward to welcoming you again in our hotel! Yours sincerely, BEST WESTERN Hotel Cristal Team

Sarasota, Florida
Reviewed 26 May 2013

The room is clean and well maintained. The breakfast is very good, although expensive. The cost had previously been included in the price of the room, until my last stay, when the hotel had a separate charge for the extensive breakfast buffet. You may find a cheaper breakfast, but it is quite nice, and convenient. It is a 10-12 minute...

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Helpful?
Thank Janiceboo
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Janiceboo, thank you very much for your feedback. In our opinion the price fort he breakfast is fair because we have a large selection. It would be nice if you stay with us on your next time in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more   less 

Additional Information about Hotel Cristal

Address: Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $112 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristal 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Munich
Munich Best Western
Hotel Style:
#82 Luxury Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal staff and other travellers.
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Questions? Get answers from Hotel Cristal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfort room off the street side”
JeffG169, 14 Feb 2017 | Read review
“Be sure that you book a room at the rear of the hotel otherwise would hardly sleep at night. Arranged by prior the charging of the internet.”
spyridonangel, 17 Nov 2016 | Read review
“Ask for a room at the back if you want a good nights sleep”
416timp, 14 Nov 2016 | Read review
“Ask for rooms away from the street”
IluvnjNewJersey, 28 Oct 2016 | Read review
“ask for a room at the back of the hotel for more silence at night”
MrRollT, 26 Oct 2016 | Read review
5 of 5