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Hotel Excelsior

CancelonUS$204*
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#69 of 383 Hotels in Munich
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$418*
US$204*
Great Deal
US$261*
US$246*
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Hotel Excelsior
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540 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Toronto, Canada
Reviewed 29 January 2015

I have been staying here once a year for quite a few years now and have never written a review. It's about time and well deserved to be praised. Very welcoming and accommodating staff all around. Very clean and pleasant rooms. Breakfast is fantastic. This a great hotel well worth the rating. A pleasure

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Helpful?
2Thank edwardbarth
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear edwardbath, Thank you that you have taken your time to finally write a review about our hotel and it is a great pleasure to read your kind words especially on our staff. Happily I will forward your compliments to our team. We are very pleased to hear that you found joy staying with us as a regular guest over...

Melbourne, Australia
Reviewed 8 January 2015 via mobile

This hotel has an an amazing attention to detail and its entire team of staff are switched onto every aspect of their job. My son and I stayed here for two nights. I had made an error with our booking which could have been disastrous, with the hotel at high occupancy but in the time it took for our flight...

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Helpful?
3Thank oli_tintan
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear oli_tintan, Thank you for your wonderful review. With great pleasure I heard that our team could delight you with their service and their efforts to assist you with your problem. Happily I will forward your kind words to our coellagues. Reading such a great feedback is very motivational. It drives us to continue our efforts and aim meeting our...

Tokyo, Japan
Reviewed 5 January 2015

Location, foods and accomodation are nice! price is also reasonable. I spend 9 nights during winter holidays. I was alone on the christmas day . But, surprisingly, they gave me a christmas present!! I didn't expect such a thing and I was moved by the heart-felt gift. Thank you so much!!

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Helpful?
3Thank Miu0327
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Miu0327, Thank you very much for your kind words. It was entirely our pleasure having you as guest over Christmas and I am happy to hear that you enjoyed the facilities and location of our hotel. It is our priority and aim to make every event in our hotel successful according to our guests´ wishes. Therefore, it pleases me...

Natal, RN
Reviewed 31 December 2014

The location is fantastic. The apartments are excellent, we stayed in a triple, two adults and one teenager. Beds are simply fantastic. The staff is extremely friendly and helpful. We arrived from Prague, by train, and they were kind enough to have someone waiting at the station to help with the luggage. The breakfast was amazing. All items in the...

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Helpful?
1Thank ECN001
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Esdras N, Thank you for taking your time in writing this great review. It is wonderful to hear you and your family enjoyed your stay with us in every aspect. I am particular pleased that our staff could delight you with their service and you enjoyed our central location in Munich. We hope to seeing you again soon. Best...

Reviewed 5 December 2014 via mobile

We stayed at this hotel for 5 nights. We think that it would be realy classified like a 5 stars , since it was impressive in all aspects! wonderfull room , big and nicely decorated. excelent breakfast. clean spacious bathroom well equiped. Nice polite and professional personnel! realy closed to everything in munich. We would highly recomended to everyone who...

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Helpful?
2Thank Kostas G
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Kostas G, I appreciate that you have taken the time to share your thoughts on your recent stay with us and the travel community. It is wonderful that we could inspire you with the design as well as with the facilities of our hotel and I thank you especially for your kind words on our staff. Reading such a...

Rutim
Reviewed 2 December 2014

We had a wonderful experience in our Alpine Room. Spotless, extremely comfortable - the bed in particular. Reasonable mini bar both sides of the super king bed. Staff were all incredibly helpful and nice to our son. Breakfast excellent and well-organised. Right next to train station and leading into shopping area, quiet, can't speak highly enough about this place. Very...

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Helpful?
Thank Rutim
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Rutim, I truly appreciate you have taken the time to effectively summarize your impressions of our hotel. It is wonderful that you favor our modern Alpine Rooms and that you rate our facilities and services very high. I am very grateful about your kind words on our staff and your praise had been already forwarded to our team. We...

Toulouse, France
Reviewed 17 November 2014

Very good location close to Central Station, Bus, Tram, S and U-Bahn for Excelsior Hotel. Quite far from Marienplatz but good hotel in charmless surroundings. Smiling and helpful bavarian-dressed ladies at Reception. Very correct breakfast. Strange pasteboard decoration on the ground floor, contrasting with the bedrooms and corridors. Bad matress in my single room and tiny bathtub, no shower.Old fashioned...

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Helpful?
Thank A R
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear A R, Thank you for having taken your time to write this review. With great pleasure I read your kind words on our colleagues, location and breakfast. On the other hand I am sorry that your experience did not meet your expectations entirely; please allow me to express my sincerest apologies. We aware that some rooms in our hotel...

Tokyo, Japan
Reviewed 15 November 2014

中央駅を出て本当にすぐのところにあります。空港から電車であればなおさら、鉄道の出口から20歩くらい、近いです。部屋が狭いことは覚悟していたものの、やはり狭い。都心のワンルームマンションを思わせる狭さです。改装済みの部屋をリクエストしましたが、改装されていない年季の入った部屋でした。いまどきセキュリティボックスさえなく、フロントに預けなければいけないので、出し入れするのが面倒で、大目の金額を持ち歩くことになり、大変不便でした。最も驚いたのが、掃除の女性が勝手に部屋のドアを開けたことです。他の方がコメントされていたのですが、まさか自分にも起こるとは思いませんでした。ノックはしたものの、返事する間もなく、すぐにドアを開けられました。掃除も終わっていたのに、何をしていたのか、セキュリティに不安を感じました。 廊下が硬い素材だからか、スーツケースを転がす音、ヒールの音が結構気になりました。 お風呂と洗面も狭いですが、一通りのアメニティとバスローブがあり、装飾が豪華でかわいらしく、泡風呂にして、とてもリラックスできました。 朝食は、特別種類が多いとは思いませんでしたが、オムレツや絞りたてオレンジジュースが無料でリクエストでき、日によっては白ソーセージもありました。レストランの雰囲気は鹿の飾りで統一されていてかわいらしいです。(写真をご覧下さい。) It takes just 20 steps from the Munich central station exit. I requested a renovated room but the room allocated me was old and not renovated. I read other travelers comments that a room was very small. The room was smaller than I thought. The most surprised thing was that the cleaner lady opened the door...

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Helpful?
Thank senotictan
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear senotictan, Thank you for your review. I am pleased to hear that you enjoyed our breakfast and that the location of our hotel was convenient for you. Please let me apologize for the incident with one of our maids. Kindly be ensured that this is not normally the case for that matter, or a part of the hotel´s standards...

Reviewed 30 October 2014 via mobile

I recently was fortunate to be able to stay at Hotel Excelsior. It is in an excellent location; it is near the train station and is an easy walk to the main downtown attractions. My room was exceedingly small, though, which was a severe shock to my American expectations. That said, something has to give in order to get a...

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Helpful?
3Thank George R
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear George R, Thank you for your review and for choosing our hotel. It is great to hear that you rate our staff high and enjoyed our ideal location in Munich. I feel sorry if you had been unsatisfied with the size of your room and we could not meet your expectation in this area. Due to the old building...

Las Vegas, Nevada
Reviewed 25 October 2014

I had a much better experience at Hotel Excelsior than I did at Hotel Belle Blue, where I stayed on my first trip to Munich three weeks earlier. Hotel Excelsior has a lot of good features like a convenient location and cheap minibar. I would recommend staying in a room on the inside of the hotel with a window facing...

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Helpful?
3Thank Jenn W
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Jenn W, I appreciate you have taken the time to summarize your impressions of our hotel here on tripadvisor. It is great that you enjoyed the central location of our hotel and I am pleased to hear that our services came to your satisfaction. Your comment on the minibar has taken me by surprise. I can only guess that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $249 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#8 Green Hotel in Munich
#38 Luxury Hotel in Munich
#39 Romantic Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
19 questions
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Merkezi ve geniş odalı”
OzlemGS, 16 May 2017 | Read review
“Stay away until their massive construction is over.”
Lowcountry-Kid, 1 May 2017 | Read review
“Avoid rooms at the back if you have a choice due to traffic noise”
PaulGrr, 12 Apr 2017 | Read review
“Our family room was very spacious and comfortable.”
daos2017, 6 Feb 2017 | Read review
“We stayed in room 207”
karent368, 2 Jan 2017 | Read review
5 of 5
Cancelon
US$204* /night
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Booking.comUS$261
Expedia.comUS$246
AMOMAUS$418
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Prices are for 1 room, 2 adults
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