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Mandarin Oriental, Munich

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Mandarin Oriental, Munich
Mandarin Oriental, Munich
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824 Reviews from our TripAdvisor Community

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Showing 556: English reviews
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Des Moines, Iowa
Reviewed 2 days ago NEW

We arrived with a driver arranged by the Mandarin on Easter Sunday. The city itself was very quiet but the staff was very welcoming and accommodating. The room was excellent size for European standards and the follow up regarding requests prior to arrival was timely and helpful. The reception area was decorated with amazing flowers and decor. A nice welcome...

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Helpful?
Thank MMGJGG
Blue Mountains Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We stayed here in 2012 and it was without hesitation that we chose the Hotel again ( we are fans of MO we regularly stay at the Singapore Hotel) for the start of and end of my 60th birthday celebrations. Yes we stayed twice! This review covers both stays. The Hotel has undergone a refurbishment since our stay in 2012...

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Thank Sallymay4
About Hotel's Favourite Review
MOMUCMunich, Executive Assistant Manager at Mandarin Oriental, Munich, responded to this review

Dear Sallymay4, Thank you for sharing your impressions on your repeat stays at Mandarin Oriental, Munich on the occasion of your 60th birthday celebrations. It was a pleasure to welcoming you again to our hotel after five years. I am thrilled to learn that you had another two marvelous stays in our refurbished hotel and that you enjoyed your visit...

Hong Kong, China
Reviewed 1 week ago

I was there for 3 nights and then extended it to 4 nights. It is worth the price in itself. I had a really enjoyable stay at the hotel. The room was spacious with delightful little touches like free mini bar, a fruit plate, yoga mat, very comfortable bed, large washroom with one of the quickest filling tub etc... little...

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Thank Elaine B
MOMUCMunich, Executive Assistant Manager at Mandarin Oriental, Munich, responded to this review

Dear Elaine B, Thank you for staying at Mandarin Oriental, Munich and for having taken the time to share your impressions on your recent visit. I am thrilled to learn that you were satisfied with our high service standard and that you esteemed our amenities and thoughtful details. However, I regret very much that you were not happy with the...

Bangkok, Thailand
Reviewed 1 week ago

Sadly I was only in the hotel for one night traveling on business with some colleagues. From the moment we arrived, the warm welcome, the service and the seamless check in process was wonderful. We had the pleasure of enjoying the afternoon tea which was divine and the location of the property is within the luxury shopping precinct and the...

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Thank Odejay
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Odejay, Thank you for taking the time to post this marvelous comment following your visit to Mandarin Oriental, Munich. I am thrilled to learn that our colleagues obviously managed to provide MO’s legendary service from the heart and that you had an enjoyable and memorable stay. We thank you for recommending our hotel and are very much looking forward...

Biella, Italy
Reviewed 3 weeks ago via mobile

Congratulations to the whole team! I stayed only one night with a little group of colleague and the service has been terrific from the door when we checked in to when we checkout. The decor is nice, but the service really makes the difference...attentive and warm. Absolutely to stay again next time in Munich!

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Thank Robertina7
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Robertina7, It was a pleasure reading your marvelous comment on your recent visit at Mandarin Oriental, Munich. I am delighted to learn that you had an enjoyable and memorable stay. We are looking forward to the pleasure of welcoming you again to Mandarin Oriental, Munich. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich

Majorca, Spain
Reviewed 3 weeks ago

We were a family of 9, covering three generations, to spend a long weekend at the Mandarin Oriental to celebrate the 75. birthday of our father. Actually, I must admit that me and my husband we are no fans of 5* hotels as we are travelling the world as divers (which includes a lot of sports bags and casual clothing...

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Thank kokukan
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear kokukan, Thank you very much for selecting our hotel for your father’s 75th birthday and for having taken the time to post your impressions on your stay at Mandarin Oriental, Munich. I am very proud to learn that you experienced such a wonderful stay. Your praise is well received by the colleagues and they are thrilled that you appreciated...

Greece
Reviewed 3 weeks ago

Stunning hotel.I love it. The location is great, the stuff is friendly and helpful, the interior is fabulous. We were in Munich for a business trip with my wife and everyone in Mandarin Oriental made us feel special.Thank you.

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Thank ninavroz
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear ninavroz, Thank you for sharing your kind comment following your recent stay at Mandarin Oriental, Munich. With pleasure I read how much you enjoyed your stay at our hotel. We are looking forward to the pleasure of welcoming you again to Mandarin Oriental, Munich in the near future. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich

Reviewed 4 weeks ago

This hotel is one of the best I've ever stayed in terms of service - the staff were all extremely friendly and the service remarkably personalized. We were greeted by name as soon as we got out the cab and everything was smooth sailing from there. We can't say enough about how much we enjoyed it! Will be back here...

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Thank Jay S
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Jay S, Thank you for staying with us and for posting this marvellous comment. I am thrilled to learn that you like our hotel and appreciated the colleagues’ service from the heart. We thank you for being a ‘FAN’ of Mandarin Oriental, Munich and are looking forward to your next stay at your home away from home. Best regards,...

Frankfurt, Germany
Reviewed 7 March 2017 via mobile

With an arrival past midnight I did not expect such A personalised service! A receptionist came out to greet us by name and to assist us with our bags. Check in was genuinely friendly and welcoming, and to a level of professionalism I have seldom encountered. A welcome drink had been offered in the lounge and again, we were addressed...

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1Thank Thirteen_on_tour
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Thirteen, We thank you for being our guests and for sharing your favorable comments. I am thrilled to learn how much you enjoyed your stay and that you were impressed by my colleagues’ service from the heart. The colleagues were delighted to learn that their gracious services were positively received by you. Thank you for being such a wonderful...

Reviewed 1 March 2017

Very nice setting, and a classic from the famous got hotels of the Mandarin hotel, I have to say that of Tokyo and a lot more luxurios, but in Munich and situated in a strategic point for Shopping. We will meet again in a month

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Thank Joe S
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Joe S, Thank you for staying with us recently and for sharing your comment. I am delighted to learn that you had a nice stay. We are looking forward to the pleasure of welcoming you again to Mandarin Oriental, Munich in one month. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 

Additional Information about Mandarin Oriental, Munich

Address: Neuturmstr. 1, 80331 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $655 - $5,629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Hotel Style:
#1 Business Hotel in Munich
#2 Luxury Hotel in Munich
#10 Family Hotel in Munich
#10 Romantic Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Munich staff and other travellers.
9 questions
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Questions? Get answers from Mandarin Oriental, Munich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“708 has an unbelievable view over the city! ”
639philippm, 25 Feb 2017 | Read review
“We had a room on the 6th floor. It was a quiet room. The view was nice, but you do look over the top of a parking garage.”
happyhallow, 31 Jan 2017 | Read review
“The Junior Suite was AMAZING.”
Besttravel_28, 9 Jan 2017 | Read review
“Take a room on the upper floors 6-7 as you'll get a great view over Munich.”
katjas395, 28 Nov 2016 | Read review
“Suite with a terrace.... do it!”
472robertg, 14 Nov 2016 | Read review
5 of 5