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Novotel Munich City

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#57 of 379 Hotels in Munich
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1 room 2 adults 0 children
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Novotel Munich City
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2,396 Reviews from our TripAdvisor Community

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Showing 964: English reviews
Frankfurt, Germany
Reviewed 3 weeks ago

Modern Hotel in a pretty central Location. Rooms will be refurbished as of Feb 2017. Alas we didn't have yet a refurbished one, but most amenities were there anyway. Slippers and a bathrobe in the room would have been nice, though.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank georgh35
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for the top review and the great feedback. We are delighted that you really enjoyed your stay with us. My team and I look forward to welcoming you again soon on your next visit in Munich. Best regards, Thomas Wacker General Manager

Perth, Australia
Reviewed 3 weeks ago via mobile

We stayed here for 2 nights during January 2017 in a refurbished room on the top floor. Upon check-in there was no recognition of Gold ACCOR membership, and the staff seemed rushed. We were assigned a refurbished room which doesn't make sense. There are USB points in the bed head that don't work once the lights are turned off so...

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Helpful?
Thank ajjbaker
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you for your positive review, the postive remarks, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the faults regarding the reception and the room. I very much hope that on your next visit our...

Tallinn, Estonia
Reviewed 4 weeks ago

Novotel Munich City is a quite good hotel. There is absolutelly nothing to complain about. At the same time this hotel does not have any character, it is just one of hundreds anonymous hotels in Munich. One detail I loved - they have speakers in bathroom.

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Helpful?
1Thank Rait R
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for the positive feedback. I´m very sorry, that you had missed an special character. I think and I hope, we have individuality. We would love to welcome you back as our guest - also to have a chance to prove to you that we can do much better. Best regards, Thomas Wacker General Manager

Reviewed 4 weeks ago

Everything is always as clean & neat as expected - Novotel will definitely be the first decision for my upcoming business trips. I'ld also stay there if go to Munich with my family next time ! Very friendly personnel!

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Helpful?
Thank Claudia P
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you so much for the great review and the amazing feedback. It is of great importance to us that you were satisfied with our services. The positive remarks made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome...

Penang Island, Malaysia
Reviewed 4 weeks ago

A great hotel in the middle of the Munich city. Very convenient to reach city center. it is about 20 mins walk Marienplatz and 10mins to the Deutsche Muzium along the Isar river. Breakfast was of a good spread but somehow the omelette station was missing. It was there some time back. Rooms are of reasonable size.about 7 mins walk...

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Helpful?
Thank ksun179
H3280SF, Manager at Novotel Munich City, responded to this review

We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us! We will check the possibility of an omelette station :-). We hope to welcome you as our guest soon again. Best regards, Thomas Wacker General Manager

Reviewed 4 weeks ago via mobile

This hotel has a nice gym, with three treadmills, one elliptic cycle, one indoor cycle (no spinning!), and one step machine (climbing). Some dumbbells also, and one weight machine. Fresh water and towels. It had a swimming pool big enough to train. Excellent!

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Helpful?
Thank ruselfa
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for the excellent review and the very positive remarks on the gym. We are looking forward to welcoming you as a guest in our hotel again. Best regards, Thomas Wacker General Manager

Athens, Greece
Reviewed 4 weeks ago

A very conveniently located hotel, next to the train station (from where in five min you get to the central station), or within a 20 min walking distance to the historic city centre (through the picturesque Deutches Museum Island and the Isar Tor gate). Rooms are adequately sized with a large desk you can work on, wi-fi, freezer, hair dryer...

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Helpful?
Thank nikos_vratsanos
H3280SF, Manager at Novotel Munich City, responded to this review

Thank you very much for the very positive and detailed feedback. I regeret, zjet the architecture of the rrom did not completely meet your expectations. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated...

Reviewed 4 weeks ago via mobile

I was at Novotel Munich City Hotel for 5night , Never before have experienced 4-star hotel in Europe and it was really awful! The atmosphere and hotel facilities were not attractive in any way and The hotel staff were not professional conduct. 🤔😩

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Thank Rrahimieh
H3280SF, Manager at Novotel Munich City, responded to this review

We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to ask you to give us another chance. We would be honored to welcome you...

Devon, UK
Reviewed 14 January 2017

We have stayed in a number of Novotel hotels and are Accor members, but this hotel wasn't at the standard we would expect. Good things. The informal eating and bar area was quite good. The food and drinks were of a good standard, reasonably priced, and the staff were excellent. Bad things. There is a long list, I'm sorry to...

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1Thank MsSB_13
H3280SF, Manager at Novotel Munich City, responded to this review

I would like to offer my sincere apologies for the faults and human errors regarding the reception, the pool and especially the kids corner. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception...

Reviewed 11 January 2017 via mobile

I've stayed at this hotel ALOT over the last 6 months, enough to have been rewarded with Accor platinum membership. This is also the second review I'm writing for the Novotel; the last time I said it was ideal for business travellers (great location, fast wifi, nice gym pool area, good food and bar) - however that is all changed...

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Helpful?
1Thank Matthew S
H3280SF, Manager at Novotel Munich City, responded to this review

We sincerely regret that your experience with the new room design did not meet your expectations; please allow us to express our sincerest apologies. Best regards, Thomas Wacker General Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The modern 4-star Novotel Munchen City is located in the heart of the Bavarian state capital, just minutes from the Deutsches Museum, the Gasteig cultural center and Marienplatz. The hotel is close to Rosenheimer Platz station so can be easily reached bypublic transport and is therefore an ideal destination for those travelling by rail or air. When it is time to relax, why not visit the free spa area with its pool, sauna, steam bath and fitness center. In addition to 307 air-conditioned rooms, the non smoking hotel features a restaurant, bar and terrace. The separate conference center and terrace offers five meeting rooms for 210 people. A garage is available for guests arriving by car. ... more   less 

Additional Information about Novotel Munich City

Address: Hochstrasse 11, 81669 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $134 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Munich City 4*
Number of rooms: 307
Reservation Options:
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Also Known As:
Novotel Muenchen City Hotel Munich
Novotel Hotel Munich
Novotel Munich
Munich Novotel
Hotel Style:
#33 Luxury Hotel in Munich
#48 Family Hotel in Munich
#51 Business Hotel in Munich
#60 Romantic Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Munich City staff and other travellers.
22 questions
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Questions? Get answers from Novotel Munich City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are renovated and newly equipped rooms on the 4th floor”
 of 5 bubbles 315irynat, 6 Feb 2017 | Read review
“ask for a high floor rooms”
 of 5 bubbles ksun179, 28 Jan 2017 | Read review
“Be aware that some rooms face into the courtyard and if you want your windows open to ease the stuffiness, it can be quite noisy.”
 of 5 bubbles MsSB_13, 13 Jan 2017 | Read review
“I had a room on 4th floor, very quiet”
 of 5 bubbles Jodezter, 14 Dec 2016 | Read review
“ask for very quiet room in higher floors”
 of 5 bubbles elvanazhezha, 2 Dec 2016 | Read review
5 of 5