Have stayed at Adlon few times over last 10 years, always underwhelmed. Every time I stay think to myself 'why did I book here again?' Reception staff snobby & inept...beware. Room not ready until 4pm, no apology offered...only a smirk. Back to the Berlin Ritz & Das Stue for me. Adlon resting on their location & history...but rooms are dated & tired/ staff subpar.
The location is awsome. The hotel is excelent and the staff is great! I’m traveling with my wife and 3 kids. One of them was a little bit sick, and the gentleman who did our check in (Mr Malte Henke) was very kind and careful. Please keep staff like Mr Henke! It does make a huge difference! Congrats!
We were fortunate to have booked well in advance of NYE and additionally got a room that face the street. I assume it may be a little more expensive to face the Brandenburg gates....Baby comment.....this is the place that Michael Jackson hung his baby over the balcony....google it! Where to start...Breakfast....without doubt the best Granola ever....roasted nuts and and grains, heavy on the nuts....but then all options for hot and cold food, including beer and chanpagne....had to try them all!! Barista making fresh coffee.....can be hit and miss...not here - perfect every time! Staff - nothing was a problem, all, allways very happy to assist. Room - as above, we were in a prime position, pretty much abovet the front entrance and could see the street and Brandenburg gate. Large room, very well appointed, selection of pillows and turn down service...first class Bar - everything you would expect of a 5 star hotel. Special Treatment - during our stay, I was alos celebrating a birthday - staff heard of this and I recieved some lovely small gifts.…
The location is great, interior design has wow effects. The lobby provide great selection of food if you want to have a small snacks.The Flowers are breathtakingly beautiful. The room was quiet and we couldn’t take rest without hearing any noise.
I stayed over New Year 2022/23 for 2 nights. My overall experience was superb. I have travelled extensively to many parts of the world and stayed in many good hotels. The Adlon in my opinion rates with the very best.
Our suite was all that! The view from our corner suite was of the Brandenburg Gate. Nice in daylight but drop dead after dark! And if you looked to the right you could see a big American flag fluttering in the breeze! Gave me goose bumps!! The suite was very comfortable the only problem was the heat wasn’t working the first night so we piled on blankets and cuddled to stay warm! The next night they installed a large , very efficient electric heater that did the job! We had dinner twice in their secondary restaurant. The 2 star Michelin was closed😟. However we greatly enjoyed their Goose pre fixe dinner. So festive and served by a lovely waitress. Our second dinner there was also good, but not great. Breakfast was very good and tea in their fancy foyer was delightful. We recommend it ,if only for the great location!…
Hotel lies near the Brandenburger Tor. Friendly and fast checkin, rooms were not shown. Room was great, classical furniture, good beds. Room had courtyard view, very quiet Free water daily and filled minibar, evening turndown service, airco and light can be regulated from your bed in the night table.Wifi very fast and good in entire hotel. Breakfast was on first floor: this was one of the best we had ever had. No waiting row , seating far enough from other tables, so enough privacy, not a hectic place like in some other hotels. Food was displayed in a separate room, too much choice from different products local and international, friendly and attentive staff that was part of the quiet athmosphere. It was rather expensive but the cost was very justified. High hygienic standards in the whole hotel. The lobby bar was very much visited and cosy with the fountain in the middle. The restaurant was closed during the festive period when we were there. Checkout was fast and taxi immediately to Brandenburg Airport which takes about 45 min. I have already been several times in Berlin during past years , but for sure : This is one of the best hotels in Berlin ( maybe the best ).…
In a single word, “WOW”. We stayed at the Hotel Adlon right after Christmas this year (2022) for three nights and loved every moment of it. The room was gorgeous and super comfortable, the breakfast was delicious with a near-overwhelming selection of options, and the staff was excellent every step of the way. We enjoyed the bar very much, Sebastian is a true asset as a bartender. The sauna and pool were also excellent, very beautiful, spacious, and clean. And you really can’t beat the location. It’s perfect. Thank you for a wonderful stay.
One of the best hotels I stayed in. Spotless clean. Beautiful hotel. I recommend it very highly. Thanks to the management for making my visit worthwhile Location is also very good. Price was very fair compared to the service and room.
I have been visiting the Cigar Lounge at the Adlon Hotel frequently since 2018. Naturally during the COVID Pandemic I was hardly there but in the last few months I am back there again. There are nights in which there is no full service at the lounge, and in this case one should order at the lobby bar and they deliver the drinks to the Cigar Lounge. In the last few years it is almost impossible to find fine service professionals, people who can deliver old-school service. The Adlon, however, managed to find trained and high-level professionals that maintain a bespoke quality, setting the bar again as the top hotel in the city. In the lobby bar employees, I would like to commend Louis, Friedrich and Sebastian S. All highly competent, and although not working at the Cigar Lounge helped me there always (and also at the lobby bar). The real pearl though is relatively new member, joined approximately 6 months ago. Alexander, who is the main person in charge of the Cigar Lounge (there are 4-5 evenings per week with full service there), is by far one of the best I have met. A quite, efficient, and charming, who remembers what I ordered in the past, and always give guests the feeling as if they are the centre of it all. If you like cigars and in the city (or just like good service and quality drinks) I highly recommend you to check the Adlon.…
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