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Wyndham Berlin Excelsior

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1,919 Reviews from our TripAdvisor Community

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Showing 958: English reviews
Herford, Germany
Reviewed 2 weeks ago

I chose this hotel because of the location, price and rating. We live about four hours from Berlin and took the train there to meet my cousin whom I had seen in many years. He was staying in a high class hotel around the corner and we couldn't see paying that price for one night.The Wyndham is about 150 metres...

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Helpful?
Thank Linda S
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest Linda S, Thank you for taking the time to share comments about your experience in Berlin as well as your constructive feedback I can understand your displeasure very well under these circumstances and be assured that we are trying to push the renovation as fast as possible. Thank you for your reference, because this is the only way...

Stirling, United Kingdom
Reviewed 2 weeks ago

A week end break for my wifes birthday,before we left home I e mailed hotel to ask for nothing more than a nice room, they came up trumps with a room on the 8th floor with a balcony,now it wasnt the time of year for sunbathing but just the fact we could have morning coffee outside if we so wished...

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Helpful?
Thank JAYDEEMenstrie
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest JAYDEEMenstrie, Thank you for taking the time to share comments about your experience in Berlin. It was a pleasure to host you. We are glad you spend an enjoyable time in Berlin and you felt somehow at home. It would be a pleasure to welcoming you back once again. Sincerely yours, Andrea Sudfeld & TEAM

Reviewed 2 weeks ago via mobile

Found this hotel for a good deal on booking.com. The location of the hotel is very convenient since the train station is just a 5min walk away and there is a huge selection if shopping arcades, amazing restaurants and the Berlin Zoo also within walking distance. The downside was with the room itself. The room is very small in general......

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Helpful?
Thank zane g
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest zane g., Thank you for taking the time to share comments about your experience in Berlin. We are very pleased with the praise and hope to welcome you again soon. The size of 19qm too small is regrettable and we hope to allow this to flow into the next renovation. Thanks for the hint-greetings your Andrea Sudfeld &...

Reviewed 2 weeks ago

The hotel is well situated, short walk to one of the main metro / bus stops and busy shopping areas. The Lounge / bar area is very nice, and we enjoyed a drink there in front of the fire on one of the nights. The staff were friendly but could have been more helpful when it comes to offering advice...

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Helpful?
Thank kevinodonnell3
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest kevinodonnell3, Thank you for your constructive and honest comment on your stay. We are very happy that you praise our FRANKE BAR as well as the atmosphare in our Lobby. I can deeply understand your displeasure very well under these circumstances and be assured that we are trying to push the renovation as fast as possible. Thank you...

Ossett
Reviewed 2 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank sarahdR3WU
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Gent
Reviewed 3 weeks ago

The toilet had a water leakage that smelled really bad. When I asked on the front desk for the possibility to fix it (around 7PM), the attendant was very thick, stating that I should have asked for it during working hours. Moreover, I found pieces of nails and used bubble gum in the room. Finally, the TV's remote control had...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank lucasbD9215BL
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest lucasbD9215BL, Thank you for your constructive and honest comment on your stay. I can understand your displeasure very well under these circumstances and be assured that we are trying to push the renovation as fast as possible. Regarding that not kindly service standard we are really shocked and take your reason to the technic and housekeepingdepartment to train...

Chicago, Illinois
Reviewed 3 weeks ago

This was the worst hotel I have stayed for business in 25 years of global travel! Rooms were small, hotel is dirty and old, and not in a quaint way. The wall of mirrors in my room was very creepy. The whole hotel was not set up for a modern business traveler who does work and takes calls from the...

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Helpful?
Thank Kim V
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest Kim V, Thank you for your constructive and honest comment. I can deeply understand your displeasure very well under these circumstances and be assured that we have drawn our conclusions from your evaluation. Thank you for your reference, because this is the only way to improve us. We hope you visit us again to convince you of our...

Nottingham
Reviewed 3 weeks ago

For what we paid, the hotel was suffice. Good location next to the Underground. Friendly and helpful staff

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 944demig
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest 944demig, Thank you very much for your comment regarding our hotel. Especially we are very pleased with the praise of our staff and the location of our hotel. We are looking forward to welcoming you again . Thanks and best regards your Andrea Sudfeld

Paris
Reviewed 4 weeks ago via mobile

Rooms are absolutely terrible: the curtains are not even covering the whole window. It took 3 days for the hotel to fix it, couldn't change rooms before. Rooms are very small, noisy from corridors and the outside, two single bed assembled into one (not comfy at all), air con very noisy, either too hot or too cold, bathroom also small...

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Helpful?
Thank Bapt_12
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest Bapt_12, Thank you for your constructive and honest comment on your last stay. I can deeply understand your displeasure very well under these circumstances and be assured that we are trying to push the renovation as fast as possible. Thank you for your reference, because this is the only way to improve us. We hope you visit us...

Antwerp, Belgium
Reviewed 4 weeks ago via mobile

Although location is close located to centre and S-bahn and reception is nice and cosy; the room is terrible. Too much noise from outside and corridor; Much too warm and worse of all a smell of the sink coming out of the bathroom. Bathroom is also very small and during my stay ( 4 nights) 2 out of 4 light...

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Helpful?
Thank Antwerp_Mitch
Excelsior_Hotel_01, General Manager at Wyndham Berlin Excelsior, responded to this review

Dear guest mitch-belgium, Thank you for your constructive and honest comment on your last stay. I can deeply understand your displeasure very well under these circumstances and be assured that we have drawn our conclusions from your evaluation. Thank you for your reference, because this is the only way to improve us. We hope you visit us again to convince...

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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Wyndham Berlin Excelsior

Address: Hardenbergstrasse 14, 10623 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Price Range: $101 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Berlin Excelsior 4*
Number of rooms: 316
Reservation Options:
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Hotel Style:
#157 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Berlin Excelsior staff and other travellers.
22 questions
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Questions? Get answers from Wyndham Berlin Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect Location”
 of 5 bubbles marklfc0151, 23 Mar 2017 | Read review
“The hotel staff offers to-go lunches if you are traveling early”
 of 5 bubbles 1chnup, 22 Mar 2017 | Read review
“Quiet Rooms and comfortable”
 of 5 bubbles Stephen4168, 16 Mar 2017 | Read review
“All room look out on the courtyard, I think. There are probably larger rooms for more money.”
 of 5 bubbles lindasD5213FV, 10 Mar 2017 | Read review
“Don't stay here”
 of 5 bubbles 791kimv, 5 Mar 2017 | Read review
5 of 5