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Mercure Hotel Berlin am Alexanderplatz

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Traveller (429)
Room & Suite (222)
Dining (19)
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Overview
  • Excellent12%
  • Very good41%
  • Average29%
  • Poor12%
  • Terrible6%
Travellers talk about
“east german”(17 reviews)
“large balcony”(8 reviews)
“dressing area”(6 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Rooms
Bar/Lounge
Multilingual Staff
Pets Allowed
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,364)
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475 results
Traveller rating
61
167
131
73
43
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LanguageEnglish
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61
167
131
73
43
Show reviews that mention
All reviewseast germanlarge balconydressing areaapartment blocktv towerminutes walk from alexanderplatzhotel is locatedalexander platzpublic transportfantastic locationbreakfast was excellentberlin wallu bahn stationtrameurostoragestops
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1 - 5 of 475 reviews
Reviewed yesterday via mobile

My husband and I stayed here for three nights during our honeymoon stop in Berlin. The travel agent booked this hotel and being a Mercure we decided not to change hotels unfortunately I wish we had. The hotel exterior is very old and unappealing, once...More

Thank EmilyRheinberger
Reviewed 4 days ago

The hotel is very nice and clean, rooms spacious (except the carpet, time to change it). Staff is very polite and smiling.The breakfast has a big delicious choice.The public traffic connection great!!More

Thank Samra A
Response from AGON G, Leiter Front Office at Mercure Hotel Berlin am AlexanderplatzResponded 2 days ago

Dear Samra, we very much appreciate your comments regarding your stay at the MERCURE Hotel Berlin am Alexanderplatz. It is always a pleasure to receive positive feedback. We hope you will come back and see us again soon. Best regards, Mr. Steffen Hacker, Front Office...More

Reviewed 1 week ago

When I booked the hotel .. I was all about to be next to the center for my work, next to Alexander Plaza .. Mall .. Starbucks and electronic store ... before I tell and describe you the room and so on ... I walked...More

Thank RAMSEY-SPENCER
Response from AGON G, Leiter Gästebetreuung at Mercure Hotel Berlin am AlexanderplatzResponded 2 days ago

Dear Ramsey-Spencer, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin am Alexanderplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 1 week ago

From the outside the hotel looks tired and is in what looks like a run down part of town. Inside is better although the rooms need updating from the brown decor. Good bathroom, shower and comfy beds. Surprised to have a kettle in the room...More

Thank mophead64
Response from AGON G, Leiter Front Office at Mercure Hotel Berlin am AlexanderplatzResponded 2 days ago

Hello Mophead, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin am Alexanderplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 2 weeks ago via mobile

The hotel is old and very run down, the rooms are musty and very old. Bedding was placed on the bed with a small duvet placed on the bed which was thin with awful pillows. Of the two lifts, one was out of service while...More

1  Thank Brevis007
Response from AGON G, Leiter Gästebetreuung at Mercure Hotel Berlin am AlexanderplatzResponded 2 days ago

Dear Brevis, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin am Alexanderplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$77 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$77 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (429)
Room & Suite (222)
Dining (19)
Nearby
Mitte
The centre of Berlin, Mitte is most famous for sights
like the Brandenburg Gate, Alexanderplatz, and Museum
Island. The central location makes this one of the
city's most expensive places to live. It is here the
oldest traces of the city can be found, and evidence
of some significant transformations, as well. The
gangsters that once ruled the impoverished streets
between Alexanderplatz and Hackescher Markt have given
...More
Questions & Answers
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manchester335d
22 March 2018|
AnswerShow all 5 answers
Response from AGON G | Property representative |
Regional railway (Airport Express) The Airport Express (RE 7 / RB 14) runs twice every hour from Berlin city centre to Schönefeld Airport. The journey time from Berlin Hauptbahnhof (main station) is only 30 minutes. A... More
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hsc32m
24 November 2017|
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Response from AGON G | Property representative |
Yes, all rooms have a hair dryer!
1
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jilljoy
9 June 2016|
AnswerShow all 4 answers
Response from AGON G | Property representative |
Hello jilljoy, we have a parking place on the backside from the hotel for 17,90 € per night and place. Or you can parking on the rood in the parking zone from 11,90 € per night. The best is, you can park your motorcycles... More
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Room Tips
"The only bad thing is that the hotel is on the way to a hospital, so the ambulance car has waken me a few..."
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"great big rooms .. quite ... amazing location"
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"Higher is quieter. Need to ask for NON SMOKING room."
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"don't choose a room in this hotel."
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