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Mercure Hotel & Residenz Berlin Checkpoint Charlie

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Schuetzenstrasse 11, 10117 Berlin Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (860)
Room & Suite (427)
Dining (51)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 15/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Hotel & Residenz Berlin Checkpoint Charlie
Updated 15/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 644 hotels in Berlin
Location
Cleanliness
Service
Value
Travellers' Choice
At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. Our Family Rooms offer plenty of space in two separate areas with a connecting door. One child up to 12 years old can share your room for free. Pets are welcome (charge of EUR 15 per night). It is just a short walk to the chic boutiques and the hustle and bustle of Friedrichstrasse, but as a guest at the Mercure Hotel & Residenz Berlin Checkpoint Charlie you can also enjoy the calm and comfort of a grand Wilhelminian-style building The hotel is approximately 10 minutes from the main train station, 15.5 miles (25 km) from Schönefeld Airport and 3.1 miles (5 km) from the A100 highway.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Car park
Wifi
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Conference facilities
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, German
3782Reviews62Q+A100Room tips
Traveller rating
  • 2,235
  • 1,330
  • 166
  • 29
  • 22
Time of year
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  • English
Popular mentions
Andrew wrote a review Sep 2021
Bristol, United Kingdom1 contribution
Excellent location and perfect for everything. I was staying for the Berlin marathon and it was just where I needed it. I booked an apartment so I had some extra space. Really good decision as it was very spacious and just what I needed. I would definitely stay here again.
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Date of stay: September 2021Trip type: Travelled solo
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Guillermo L wrote a review Sep 2021
Chelsea, Massachusetts181 contributions113 helpful votes
The hotel is in a great central location, close to all attractions and mayor transportation yet in a quiet street. Nice modern lobby with lots of colorful accents. Staff at the front desk were pleasant. We had an apartment during our 5 night stay. Very large tall windows let in plenty of light, very comfortable and modern. I did not like the fact the kitchen had only glasses, any other item like plates, cutlery napkins and such you had to asked the front desk. What is the point having a kitchen with nothing in it to use. No irons in the room, you had to go to another room to an ironing room to use one?? Breakfast was outstanding with lots of choices of cold and hot foods. A wonderful cappuccino machine added to the experience, we each had 3 every morning. The hotel restaurant was closed during our stay so you had to plan dinners elsewhere. Plenty of restaurants in every corner. Nice place to stay if you are there to rest and have breakfast. Nothing special about it or memorable staff to make your stay a unique one. The location is unbelievable.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Get an apartment.
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DBH1995 wrote a review Sep 2021
Wicklow, Ireland26 contributions3 helpful votes
Good location, quiet and a big room. Would probably recommend although despite covid, the rooms etc are only cleaned every other day which we were only told after the first night, the sanitising station at reception was empty on arrival & departure. €7.20 for one litre of water at reception is somewhat unreasonable.
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Date of stay: September 2021Trip type: Travelled as a couple
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Sherpa03784094435 wrote a review Aug 2021
1 contribution
good position indeed, but actually the hotel applies an incredible and not correct policy not doing any cleaning in the rooms due to COVID-19, they say! it’s absolutely incorrect and they do not notice on website and of course not reducing the price. we asked for explication and anybody gives us a credible reason for that. is professionally and commercially not T the level of this brand. do not book till they apply this policy
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: boycott this hotel
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Response from Ulrike Bock, General Manager at Mercure Hotel & Residenz Berlin Checkpoint Charlie
Responded 8 Sep 2021
Dear Sherpa03784094435, I am very sad to read about your insatisfaction with our services. Please accept my sinceres apologies for that and also for the belated answer. Inorder to find a correct compensation for all this, please contact me at the hotel directly. I am sure that we can find a solution that can will meet your expectations. Sincerely, Ulrike Bock, General Manager
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PEPASA wrote a review Aug 2021
Praha77 contributions48 helpful votes
This hotel is just few minutes from Checkpoint Charlie. The rooms are spacious, some with the balcony. The hotel is quiet and clean. You can also use a garage around the corner (20 eur/night). Lidl supermarket and Stadt Mitte U-Bahn station are within 500 metres.
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Date of stay: August 2021Trip type: Travelled with family
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PRICE RANGE
US$89 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure hotel and residenz berlin checkpoint charlie, mercure berlin
LOCATION
GermanyBerlinMitte / Mitte (Borough)
NUMBER OF ROOMS
139
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Frequently Asked Questions about Mercure Hotel & Residenz Berlin Checkpoint Charlie
Which popular attractions are close to Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Nearby attractions include House of Tales - Escape Room (0.4 km), Rausch Schokoladen-Geschaeft (0.4 km), and Friedrichstraße (0.2 km).
What are some of the property amenities at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Conveniently located restaurants include Restaurant Tim Raue, Rausch Schokoladen-Café, and Seaside.
Are there opportunities to exercise at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Yes, guests have access to a sauna during their stay.
Are pets allowed at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Hotel & Residenz Berlin Checkpoint Charlie offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Mercure Hotel & Residenz Berlin Checkpoint Charlie?
The staff speaks multiple languages, including English and German.