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Hotel Zoo Berlin

536 reviews
#156 of 635 Hotels in Berlin
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Traveller (275)
Room & Suite (81)
Dining (13)
Overview
  • Excellent52%
  • Very good27%
  • Average10%
  • Poor5%
  • Terrible6%
Travellers talk about
“grace bar”(11 reviews)
“panorama room”(7 reviews)
“trendy bar”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (536)Write a Review
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Traveller rating
150
73
19
10
22
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150
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19
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22
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21 - 25 of 274 reviews
Reviewed 12 December 2017

Before making a decision about booking this hotel, my premonitions were mixed up. Unfortunately, this hotel has a lot of very bad opinions, but in spite of this I was persuaded by friends who spent many nights in this hotel. Pros of the hotel: Location:...More

Thank g1zmoo
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 22 December 2017

Dear glzmoo, first of all we want to thank you for staying in our hotel and your review. We are delighted to hear you enjoyed to be right in the heart of the city as well as our outstanding design by Dayna Lee. On our...More

Reviewed 6 December 2017 via mobile

You’ll have to try hard to find a hotel more centrally located. It’s right on the main shopping drag of the city - although it’s mostly just the same high street brands that you will find in every city, globally. Hotel Zoo has a dramatic...More

1  Thank Snowster007
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 21 December 2017

Dear Snowster007, thank you for your honest review. It was a pleasure for me to read that you enjoyed and valued our design and central location in the heart of Berlin. Sad to hear that the food in our GRACE restaurant was not your taste....More

Reviewed 4 December 2017

Hotel Zoo was exceptional. Room was pretty nice, clean, well decorated and classy. Staff were very helpful, hospitable and welcoming. Location is very handy, right at the heart of the city from where you can reach every point of attraction by means of U-bahn and...More

Thank Sami99
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 21 December 2017

Dear Sami99, thank you so much for your gorgeous feedback! We'll look forward to seeing you back to the HOTEL ZOO BERLIN.

Reviewed 3 December 2017

Once checked into the Hotel Zoo the experience was magnificent, however, the check-in process, arriving late at night, could have been better. We’d booked six months ago. We’d booked a Panoramic room and, as were displayed as options when booking, we’d requested a double bed...More

Thank youfearchange
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 21 December 2017

Dear yourfearchange, thank you very much for your sharing the experiences you had in our hotel. I really apologize the room you requested via bookings.com was not available. In order to avoid that situation we highly recommend to book your next stay directly with us....More

Reviewed 24 November 2017

Stylish and cool looking with a great location, but horrible staff. The staff does not smile, does not ask you if you need anything, they sneer and pretend to not understand you. In fact if it wasn't for one of the front desk members Max,...More

Thank Brendan D
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 11 December 2017

Dear Brendan D, Thank you for your comment and your praising words for our team member Max. I’m delighted by the fact that you enjoyed the design of our well located property. At the same time, I am sorry to read that you got the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$165 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 Luxury Hotel in Berlin
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$165 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 Luxury Hotel in Berlin
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (275)
Room & Suite (81)
Dining (13)
Business Centre & Event Rooms (13)
Nearby
Charlottenburg
Breathe in Berlin’s royal past while walking through
the gardens of beautiful Charlottenburg Palace, which
lends its name to this well-heeled neighbourhood.
Here you'll find some of the oldest homes in the city:
upper-class apartment buildings with ornate facades
and marble-floored foyers line the cobblestone
streets. Stroll by sophisticated restaurants, through
little parks, or around Lake Lietzensee. Window shop
...More
Questions & Answers
Ask a question
pirk1146
4 February 2017|
AnswerShow all 7 answers
Response from Karolin_Brueckner | Property representative |
Dear pirk1146, We have a non-smoking policy within the hotel. Some of our Panorama Rooms offer a balcony, in case you wish to smoke during your stay. Otherwise, smoking is only permitted outside of the hotel. Therefore... More
0
Votes
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KatyCardiff
23 July 2016|
AnswerShow all 10 answers
Response from Karolin_Brueckner | Property representative |
Hi Katy, The GRACE bar is indeed operated externally Tuesday through Saturday from 7 pm. In case entrance is not permitted, all drinks and snacks are also served in our LIVING ROOM. Our ROOFTOP terrace is available for... More
0
Votes
Google Translation
Sophus
10 February 2016|
AnswerShow all 6 answers
Response from Ophélie P | Reviewed this property |
Hi ! We were 4 so we took a cab and it costs approx. 45EUR or something.
0
Votes
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123
Room Tips
"Grand Deluxe Room"
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"In my opionion better are rooms with a patio view. On the lower floors 1st and 2nd the rooms are bigger"
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"Book only direct with the hotel to ensure you get what you request."
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"The bigger rooms have a beautiful bathroom with a free standing tub"
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