Great location and neighborhood. Quiet and secure building. We had a nice large one bedroom apartment in the back building. Close to public transportation. Nicely furnished. Helpful staff. Check in was easy.
An amazing cleaning service, all packages were efficiently delivered right to my door, and felt 100% safe in the building complex. Check in and check out instructions were easy to follow. And to top it all, what you see in the pictures is what you get. I would definitely choose this place again if given the chance. Thanks!
My stay lasted nearly 2 month. I had a small apartment in backbuilding. Even the streets are very busy, my rooms were quiet. I liked the place and the enviroment. My apartment was equipped with dishwasher, washing mashine, coffemashine, and and and...everything I need. Only, the black furniture is hard to clean... :-)....Anyway.For my next long stay in Berlin, I will come again. Thank you so much.
Besides we are coming here every year and I might sound boring but it’s a home away from home ... this year was a special year because our friends of ITB decided to cancel the show last minute. And despite being legally allowed to collect the Full amount of our booking - Palacina charged us only the night we stayed there! Very generous very professional very customer oriented ... we love you!!!!! And we will be back next year!!!
The pictures of this apartment building do it justice. The decor is fabulous and the rooms are very comfortable and spacious, bordering on palatial. We were a party of five and the three bedroom accommodation was ideal for us. The location is ok, being close to the U2 line, but it’s a pretty average part of Berlin. The service on arrival was very good and courteous however the office is only open for two hours a day from 10:00 to 12:00 and on the day of our departure no one turned up until 10:20. This was pretty aggravating as we needed to leave our bags for several hours and had a full itinerary for the day. Also, the hot water took a long time to get hot. Those points aside we had a great stay and would do it again.