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Novotel Suites Berlin City Potsdamer Platz

Travellers' Choice award winner
#129 of 662 Hotels in Berlin
GreenLeadersSilver level
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1,815 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Copenhagen, Denmark
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 days ago NEW

Within walking distance of Checkpoint Charlie, the Brandenburg Gate, and the Topography of Terror, this hotel is almost directly on the twin line of the cobbles highlighting the location of the Wall. We had a family room for 4 of us (2 adults, 2 teens) with a double bed, sofa bed and another single bed which rolled out from under... More 

Helpful?
Thank SkipHampshire
Vienna, Austria
Level Contributor
6 reviews
5 hotel reviews
Reviewed 1 week ago

Excellent starting point for Berlin culture: Opera, Concert, Museums all in easy reach by public transport. Anhalter Bahnhof S-Bahn only 30 metres away. Novotel Suite is a no-frills place to stay. Microwave, fridge, and water boiler provided, making it like a small apartment. Supermarkets are also near.

Helpful?
Thank Klatschi
Zug, Switzerland
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

First impression of the hotel was - wow, because our family room was spacious and well designed. Then we realized that service in the hotel is below any standards. OK, we did not get bathrobes and even slippers, but when I called reception and asked them to provide us with dental kit, the reply was that in this hotel, guests... More 

Helpful?
1 Thank Emin S
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear Emin S, Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. What has happened is in no way acceptable and must have a clear follow-up in our team. Our first... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Novotel Suites in Berlin city Germany.The room was on the 6th floor with good but very loud lift.The hotel staff very helpfull in anyway we asked of them and English speaking no problem for them.We had a tripple room with one double bed and 1 sofa bed.The room was very big and had plenty of room to move around.On arrival... More 

Helpful?
Thank John B
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear John B, We are very pleased that you enjoyed your stay. See you soon. Best wishes, Frank Franke-Hempel/Guest Relation Manager. More 

Iran
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago

I stayed in this hotel for 4 nights with my family. It is classic Novotel Suite with large rooms, tea and coffee maker and refrigerator at room.It is located just 200 meters from the Museum of horror and Hitlers' Banker and few meters from a U-Bahn station. It is about 500-600 meters away from Mall of Berlin and Sony center.... More 

Helpful?
Thank parsiIran
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear parsiIran, Your healthy and restful sleep is our first priority. Regarding the beds, we usually get good feedback. We apologize for the inconveniences. Best wishes, Frank Franke-Hempel/Guest Relation Manager . More 

Jerusalem, Israel
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here for a week. Central location - near S-Bahn and a bus station that can easily connect you to almost anywhere else in the city, but also a walking distance from checkpoint Charlie. Room was nice, simple and clean. Nice comfortable bed and even WiFi, while not perfect was good enough for me to use Netflix :-). While there... More 

Helpful?
Thank GidiH
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear GidiH, We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Frank Franke-Hempel Guest Relation Manager More 

Kuala Lumpur, Malaysia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Location is superb..all modes of transportation are just like few steps away.. from buses to the U Bahn, barely takes 5 minutes.. If you prefer to walk, Charlie's Checkpoint and some part of the Berlin wall are like 10-15 mins away..

Helpful?
Thank Ajai_Piero
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear Ajai_Piero, We say THANK YOU for the great review. Best wishes, Frank Franke-Hempel/Guest Relation Manager More 

Madrid, Spain
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 3 weeks ago

The hotel is comfortable and well located in a quiet street close by walk to Posdamet Platz and point of interest like Check Point Charlie, Topographie des Terrors... 3 Minutes walking there is a S-bahn stop (anhalter Platz) so that it is very easy to reach any other point of the city. Rooms are big, nice and very functional. It... More 

Helpful?
1 Thank jpervel
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear jpervel, We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. Excuse the mistakes with the smoking room. You are welcome to contact me before your next stay and I will book a non-smoking room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant... More 

Sao Paulo, SP
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

This hotel has very comfortable rooms, the breakfast is complete and delicious and the staff is fantastic. I just think that they might be better towels at rooms. The hotel is very well located, near postdamerplatz and very close metro station

Helpful?
Thank Alexandre B
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear Alexandre B, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Frank Franke-Hempel/Guest Relation Manager. More 

London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
Reviewed 4 weeks ago via mobile

I had two main criticisms about my stay here, there was a problem with the wifi which meant that I had no wifi in my room which was a real pain and meant I had to spend quite a bit of my own money to use 3G, and the hotel didn't seem very apologetic about this. Also the main window... More 

Helpful?
Thank lizzief25
Frank F, Leiter Gästebetreuung at Novotel Suites Berlin City Potsdamer Platz, responded to this review

Dear lizzief25, Thank you for taking the time to tell us about your experience at the Novotel Suites functions like our wifi. We would like to inform you that we are already working on the connectivity to be able to ensure better functionality. We´re very sorry about your disappointment, caused through the not given essential I would like to inform... More 

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Staying in Kreuzberg

Neighbourhood Profile
Kreuzberg
Berlin's revolutionary heart and immigrant roots can both be found in Kreuzberg, but this central neighbourhood is beginning a new chapter. In the 1950s and '60s, Turkish guest workers settled around Kottbusser Tor, while in the 1980s and '90s, rambunctious squatters and artists gathered to live a carefree life here. An old hospital even became a hotspot of riots between squatters and police. Today you can still find the best kebabs in town and many underground clubs, but a lot has changed as well. The hospital has been transformed into an art center, and increasingly you will find new urban cafés, restaurants and designer shops. Rising housing prices and gentrification threaten the spirit of this area along the Spree River, but the neighbourhood’s legacy is upheld by a very engaged community fighting to preserve its rebellious identity.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the 3-star Novotel Suites Berlin City Potsdamer Platz hotel, you can enjoy a relaxing stay in one of our spacious suites. Rooms feature a microwave, kettle and bathtub. Explore the city and its attractions on foot or using the convenient buses and trains. Enjoy a hearty buffet breakfast and round off your day at the hotel bar. Every Thursday, you can enjoy a free 10-minute massage at your Novotel hotel. ... more   less 

Additional Information about Novotel Suites Berlin City Potsdamer Platz

Address: Anhalter Strasse 2, 10963 Berlin, Germany
Region: Germany > Berlin > Kreuzberg
Price Range: $114 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Suites Berlin City Potsdamer Platz 3*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, ACCOR, Travelocity, Odigeo, Agoda and Priceline so you can book your Novotel Suites Berlin City Potsdamer Platz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Suite Novotel Berlin Potsdamer Platz Hotel Berlin
Accor Berlin Potsdamer Platz
Suitehotel Berlin
Hotel Style:
#22 Green Hotel in Berlin
#71 Family Hotel in Berlin
#113 Romantic Hotel in Berlin
#120 Business Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Berlin City Potsdamer Platz staff and other travellers.
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Questions? Get answers from Novotel Suites Berlin City Potsdamer Platz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are noisy”
 of 5 bubbles 43emins, 22 Nov 2016 | Read review
“All the rooms are the same type”
 of 5 bubbles 664alexandreb, 9 Nov 2016 | Read review
“Rooms facing the Anhalter Strasse (even room numbers) may be a little bit noisy, but it didn't really bother us.”
 of 5 bubbles Juliadrusilla, 22 Sep 2016 | Read review
“we stayed at first floor and it was fine”
 of 5 bubbles OrenB419, 14 Sep 2016 | Read review
“Waiting time for the lift could be a bit lengthy, so lower floor room might be beneficial.”
  • Separate toilet; bathroom has bath AND shower (as well as washbasin).
 of 5 bubbles michaelgF1014GH, 18 Aug 2016 | Read review
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