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Lux 11

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456 Reviews from our TripAdvisor Community

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Showing 240: English reviews
St Albans, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 June 2016

I wanted a stylish hotel that wouldn't cost the earth as a mini break for my daughter and a friend who were both celebrating their 21st birthdays. Lux 11 was spot on. They loved the room, which was a spacious suite with a balcony, celebration prosecco was waiting as requested, as well as some birthday chocolates which were a lovely... More 

Helpful?
1 Thank Doretta H
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Doretta, Thank you for your Feedback. We appreciate your words and we are glad everything worked out well for your daugther and her friend. We are looking Forward to welcome you and your family and friends again at Lux 11. All the best Dana Völker (Front Office Manager) and your Lux 11 team More 

Singapore, Singapore
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2016 via mobile

I've read some mixed reviews about the hotel and was slightly worried before arrival. However, I must say that my overall experience has been a positive one. The Good 1) Staff were friendly and efficient. 2) The room was clean and Housekeeping was fine (read some bad reviews about them but it wasn't an issue for me) 3) shower facilities... More 

Helpful?
1 Thank BenjaminChoo
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear BenjaminChoo, Thank you for your feedback. We are glad you kept an open mind and made your own experiences despite from the reviews. We appreciate your detailled rating and took care of the wifi connectivity problem already. We are looking forward to welcome you again at our apartment house! All the best, Dana Völker (Front Office Manager) and your... More 

Fort Wright, Kentucky, USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2016 via mobile

The good- location. The bad - wifi is virtually nonexistent but advertised as free, the room is dirty (grease and dirt on glasses, soap container empty and dirty on top, walls and floors of room dirty, coffee from previous guest was still in pot), air conditioner is in one room, leaving one room cold and the other hot, bathroom door... More 

Helpful?
Thank Nicole T
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Nicole, Thank you for rating our apartment house. We are currently starting the process of an extensive refurbishing and will take your feedback into account. In regards to the air conditioning in your Premier Suite, we would like to infom you that Lux 11 is located in a listed building. Therefore not all our apartments are allowed to have... More 

A TripAdvisor Member
Reviewed 4 June 2016 via mobile

We stayed here 4 years ago and loved it. This trip not so much. The hotel is in desperate need of updating. The hall walls are scratched and the hall carpet is worn and filthy. The room carpet was disgusting. The shower head dribbles and is falling off the ceiling. The front desk staff with one exception were surly and... More 

Helpful?
1 Thank A TripAdvisor Member
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear guest, Thank you very much for your feedback. We are aware of the worn nature of our ten year business and are currently starting the process of an extensive refurbishment. We are sad to hear you felt the staff were unfriendly as all other reviews always point out how helpful our team is. In regards to your feedback about... More 

New York City, New York
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 June 2016

This is a nice hotel, in a great location. The staff is very helpful and friendly. The room is large enough, clean and the bed was comfortable. The WFi is free and works well. Now the problems...the shower is in the bedroom and since there's no air conditioning this makes the room very humid. The hotel is on a noisy... More 

Helpful?
Thank Terri H
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Terri, Thank you for your feedback. We appreciate the recommendations you made for future guests, however, Lux 11 is located in the heart of the city where street noise is part of the deal. Our open bathroom design is not for everybody, you are right. However, a lot of our guests appreciate the special design idea. Lux 11 is... More 

Amsterdam, The Netherlands
Level Contributor
4 reviews
Reviewed 31 May 2016

great guys at the reception desk. perfect rooms with a lot of light and a comfy bed. however... WIFI was really really fcuked up. for 6 days there was a malfunction. and lets be honest. we all have to stay connected to the real world from time to time

Helpful?
Thank ebd007
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear ebd007, Thank you for taking some time to rate our apartment house. We are glad you enjoyed your stay with us and appreciated our design. We apologize for the inconveniences regarding the WIFI connection. All the best, Dana Völker (Front Office Manager) and your Lux 11 team More 

Darlington, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
Reviewed 18 May 2016

Just got back from a long weekend in Berlin. The hotel was ideal and suited our needs perfectly. Stayed in a superior apt and requested a balcony at short notice via email which the desk staff happily accommodated. I found all staff to be friendly and very helpful. The room itself whilst not huge was big enough and air conditioned.... More 

Helpful?
Thank tobysagirl
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Tobysagirl, Thank you for taking some time to rate our apartment house. We are glad to hear that you enjoyed your stay with us. We are looking forward to welcome you again as guests in Berlin! All the best, Dana Völker (Front Office Manager) and your Lux 11 team More 

Hastings, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2016

Slap bang in the Mitte Berlin, so handy for everything, trams, trains & U-Bahn & great restaurants and shops. Very friendly and helpful staff. Only one little thing - in our apartment 302 there was very little space to put clothes - 4 hangers were supplied for 2 of us for 4 days but very quickly they gave us more.... More 

Helpful?
Thank Cecily221
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Cecily, Thank you for your positive feedback. We are glad you enjoyed your stay with us. We are looking froward to welcome you again as guests, maybe in a higher categorie with more space for all your belongings! All the best! Dana Völker (Front Office Manager) and your Lux 11 team More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 May 2016 via mobile

This hotel has the potential to be a 5 as the staff are friendly, the rooms are clean, the room we had is large and of good quality. The only downside was the shower. It's very open plan. Not a lot of privacy. Would be wonderful to come here as a couple but I am traveling with my 22 yr... More 

Helpful?
Thank Ejrichards
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Ejrichards, Thank you for your feedback. We are glad to hear that you enjoyed your stay at our apartment house. Regarding the shower, we will take your advise into consideration at our next team meeting. We are looking forward to welcome you again as guests. All the best, Dana Völker (Front Office Manager) and your Lux 11 team More 

Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 May 2016 via mobile

My friend recommended this place to me. It locates in a historic building in Mitte near Alexanderplatz. Room is boutique style with shower area in the bedroom without door so not sure it's good for friends to share same room. Toilet is separate in another room. They have kitchenette also. I think room is quite nice except the shower in... More 

Helpful?
Thank Anuvat C
Lux-Eleven, Leiter Front Office at Lux 11, responded to this review

Dear Anuvat, Thank you for taking some time to rate our apartment house. We appreciate your feedback. We are looking forward to welcome you again at Lux 11! All the best Dana Völker (Front Office Manager) and your Lux 11 team More 

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Staying in Mitte

Neighbourhood Profile
Mitte
The centre of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighbourhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in Berlin's pulsating and hip central district of Mitte, amidst creative and chic fashion shops, galleries, trendy media agencies and a myriad of culinary locations, the 72-apartment Lux 11 opened on July 1st 2005. The renowned London-based architect team, Silvestrin/Salmaso, has elegantly fused this stylishly modern structure with its historic setting. With interiors oriented towards hospitality, spaciousness and comfort, the Lux 11's open-plan guest rooms and public spaces provide natural scenery in tones of Chinese green for the gleaming bleached wood furniture and fittings. ... more   less 

Additional Information about Lux 11

Address: Rosa-Luxemburg-Strasse 9-13, 10178 Berlin, Germany
Region: Germany > Berlin > Mitte
Price Range: $118 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lux 11 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Lux 11 Hotel Berlin
Hotel Style:
#149 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Lux 11 staff and other travellers.
3 questions
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2 months ago
Belfast, United Kingdom
Aspley Guise, United Kingdom
over a year ago

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Questions? Get answers from Lux 11 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although room had a dishwasher you might want to take a dish cloth to dry cups etc after each use.”
 of 5 bubbles glyncummins, 29 Nov 2016 | Read review
“Lift is a little slow so if you're in a hurry choose low floor. Some rooms have a nice city view eg 312”
 of 5 bubbles carrom, 27 Oct 2016 | Read review
“Some rooms have small balconies, but not all.”
 of 5 bubbles redmotlow, 21 Sep 2016 | Read review
“we were in suite 201, which spreads from front to back of the hotel. its very quiet which ever room youre in!”
  • view from front balcony in suite 201
  • premier suite 201
  • premier suite 201
  • premier suite 201
 of 5 bubbles janlilly, 19 Aug 2016 | Read review
“Front rooms have pleasing period windows and views of the tv tower - back quiet, modern, more expensive generally.”
 of 5 bubbles snazpizaz, 26 Jul 2016 | Read review
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