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Hotel AMANO Grand Central

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Heidestrasse 62, 10557 Berlin Germany
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Traveller (697)
Room & Suite (213)
Dining (20)
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About

#143 of 643 hotels in Berlin
Location
Cleanliness
Service
Value
Travellers' Choice
The AMANO Grand Central is the largest hotel the AMANO Group has built to date. Whether its business travel or a short city visit - it focuses on perfection in all areas: the AMANO Grand Central focuses on perfection in all areas: conference rooms suffused with light and equipped with modern technology, a fitness center with a view of the government district, the premium location and the gastronomic concept leave nothing to be desired. Whether you are looking for a light snack or a business lunch: the ground floor BISTRO serves city visitors or Berlin folk with the finest culinary dishes. After a long day of meetings or a day of exploring the city, the APARTMENT Bar with its spacious and green rooftop terrace is the ideal place to relax and unwind. Here too, the creators of the renowned AMANO Bar put great emphasis on a creative and quality bar culture that enriches the city's nightlife.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Telephone
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, French, Spanish, German
2448Reviews68Q+A92Room tips
Traveller rating
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Popular mentions
Duckyducky79 wrote a review 2 Oct
18 contributions51 helpful votes
Checkin = 45 minutes. staff very slow/incompetent/untrained. dial for operator- nobody answers. Rooms fairly small. Toilet area not nice. Shower was quite good This is a hotel that is “all style and no substance”. Definitely would not return. At least the location near train station is good
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Date of stay: October 2021Trip type: Travelled with family
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Cristian wrote a review Sep 2021
1 contribution
Terrible experience. I am appalled that hotels like this are allowed to operate nowadays. Not only they refused to provide us with the service that we paid for, they lied to us. We arrived in Berlin quite late, around 10PM, extremely tired just to find out that we do not have a place to stay. In other words, we were left out on the streets of Berlin at night. Even more disturbing is the fact that they confirmed our reservation when we called earlier that day. Furthermore, being promised an alternative arrangement to stay at a different hotel, we were even more disgusted with them when the receptionist at the other hotel said that nobody has arranged anything for us. We were just lucky that they had free rooms. And just to be consistent with their rudeness, they promised a refund for our reservation and now are refusing to give that to us. Only trouble, wasted time, nerves and money. Extremely rude and unprofessional.
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Date of stay: September 2021
Location
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JoR34 wrote a review Sep 2021
1 contribution
When we checked in we were greeted by a friendly member of the staff who informed us that they didn’t have any king-size beds available, which we requested in our original booking request and that we could get one if we decide to upgrade. We decided to upgrade to treat ourselves - however, once we entered the room we figured very quickly that we got a disabled room + 2 beds pushed together instead of the requested King Size bed. It was pretty disappointing since that was the main reason for our upgrade. The next morning we got woken up around 6/7 am by staff entering and leaving the service room next door. They talked very loudly and slammed the doors pretty much every minute so my partner and I were wide awake from early morning onwards. We then went to reception to ask for a different room since neither of us got a good night sleep and we also didn’t actually get what was promised when we purchased the upgrade. They moved us to a much nicer room on the 6th floor and we were excited even though we had to go through the extra hustle of packing and unpacking again. We also had a reservation at the rooftop bar for the same night - however, we received a text message midday that our reservation was cancelled due to bad weather even though it was a sunny and beautiful day. We decided to go upstairs and check if the bar reopened since we really looked forward to it. We then found out that they never planned on closing the terrace due to bad weather so someone ice cold lied to us. This is not only incredibly disappointing but also absolutely unprofessional. We then left the hotel for dinner and when we returned to the room it was as if we live inside a club. Our room was vibrating and the music from the rooftop terrace was so loud that we actually couldn’t sleep at all. At 2 am my partner called reception to find out when the party finishes and was told that it would continue until 3 am. This is an absolute disgrace! There is no other way of describing it. At this point, we are seriously wondering if your facility is set up to be a club or a hotel. In which world does anyone think it Is appropriate to have loud music until 3 am in a hotel? This was our well deserved holiday and it’s hard to even put into words how utterly disappointing the stay was. We left the hotel completely exhausted and angry because both of us barely got any sleep due to all the noise and disturbances caused by the team. Since our stay, I have contacted the hotel twice to speak about our experience but unfortunately, we haven't heard back.
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Date of stay: August 2021
Value
Service
Sleep Quality
Room Tip: just dont stay there if you want a good night sleep
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JonR11217 wrote a review Aug 2021
West Hurley, New York11 contributions
We stayed here because of the location and nice reviews. The front desk staff is cold and unhelpful. The internet is slow. The cleaners didn’t clean the room. Very disappointed. This place is barely functional.
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Date of stay: August 2021Trip type: Travelled as a couple
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Krisu11 wrote a review Jul 2021
Helsinki, Finland48 contributions68 helpful votes
We stayed here for one night. Th location is excellent if travelling by train. The hotel is very close to tram and suburb connections also. Getting around is not a problem. The area is a bit dull with a big construction sight next to it and more office/ administrative buildings around. The construction sight did not bother us with noise in any way. The customer care at the reception was excellent, probably the best we ever encountered. All our needs were met with a friendly smile. He should get a bonus. The room was small but sufficient. We had difficulties storing our luggage because of the size of the room. A bit more space would have been good to plan in by the architect. Overall a comfortable stay, would stay again.
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Date of stay: July 2021
Location
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
US$64 - US$139 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBerlinMoabit / Mitte (Borough)
NUMBER OF ROOMS
250
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Frequently Asked Questions about Hotel AMANO Grand Central
Which popular attractions are close to Hotel AMANO Grand Central?
Nearby attractions include Berlin Central Station (0.4 km), Berlin Museum of Medical History of the Charite (0.3 km), and Hamburger Bahnhof – Museum fur Gegenwart (0.2 km).
What are some of the property amenities at Hotel AMANO Grand Central?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel AMANO Grand Central?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel AMANO Grand Central?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel AMANO Grand Central?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel AMANO Grand Central?
Conveniently located restaurants include Peter Pane Berlin Europaplatz, Asia Gourmet, and HANS IM GLUECK Burgergrill & Bar.
Are there opportunities to exercise at Hotel AMANO Grand Central?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel AMANO Grand Central?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel AMANO Grand Central offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel AMANO Grand Central?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel AMANO Grand Central?
Many travellers enjoy visiting Memorial of the Berlin Wall (1.6 km), East Side Gallery (5.3 km), and Gleis 17, Grunewald (7.9 km).