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arcona Hotel am Havelufer

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arcona Hotel am Havelufer
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142 Reviews from our TripAdvisor Community

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Showing 24: English reviews
1 review
Reviewed 11 October 2016

My room was in the new building, looks recently constructed/renovated, basic but decent size and décor, convenient and clean. Can not comment on rooms at the old building. Bathroom clean, but sparingly maintained - better leave a reminder if out of soap... No bathroom amenities expected from a 4 star hotel, only shower gel, bring your own shampoo and body... More 

Helpful?
Thank M M
Kristina K, Assistant to the General Manager at arcona Hotel am Havelufer, responded to this review

Dear M M, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind regards Your team of arcona HOTEL AM HAVELUFER More 

Hamburg, Germany
Level Contributor
3 reviews
Reviewed 6 October 2016

Very Bad room conditions. the toilet wasn't clean. Rooms are colds. wifi don't work. actually, I have been in so many hotels and 95% of them has wifi problems. so be prepared for this. Receptionist were not experienced. I travel Potsdam for my job purpose, and it's always paid by my company. but only this hotel they said it is... More 

Helpful?
Thank saeedmail

Travellers are raving about these Potsdam hotels

Oslo, Norway
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2016

This hotel is nicely situated 25 minutes walk from the city center, close to the lake. It is a good place to stay if you have a car. The staff is helpful and friendly and the breakfast is nice. The rooms are a bit different, but functional and modern. I would say this hotel is well suited for leisure, but... More 

Helpful?
Thank erstda007
Worcestershire, United Kingdom
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 June 2016 via mobile

Stayed here for a week in April. Decor is minimalist chic - verging on slightly basic in the bedrooms I thought. Rough industrial quality carpet and pretty basic bathroom ( think Travellodge if you know this hotel chain). Lighting levels were really poor at night - not sure whether this is cost saving or trendy but I could barely see... More 

Helpful?
Thank Risottorules
Andreas K, Front Office Manager at arcona Hotel am Havelufer, responded to this review

Dear Risottorules, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind regards Your team of arcona HOTEL AM HAVELUFER More 

Kingston, Canada
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 April 2016 via mobile

Stayed 3 nights at this hotel and overall had a good stay. Room and bathroom were decent size and clean. The location on the water is great for a relaxing walk and downtown is approx 15 min by foot. Only drawback with the room is the lack of overhead lighting in the bedroom. There were only small desk-like lamps protruding... More 

Helpful?
Thank Rmoon83
Andreas K, Front Office Manager at arcona Hotel am Havelufer, responded to this review

Dear Guest, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind regards Your team of arcona HOTEL AM HAVELUFER More 

Frankfurt, Germany
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 February 2016 via mobile

Have been a regular at the hotel for 6 months. Hotel is practical, clean but uninspiring. Location is perfect with 20 meter to the water and 5 walking minutes to the castle. The location offer good access to car free areas for runners and walkers.

Helpful?
Thank small_blure
Andreas K, Front Office Manager at arcona Hotel am Havelufer, responded to this review

Dear Guest, thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam. Kind regards Your team of arcona HOTEL AM HAVELUFER More 

Bangkok, Thailand
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2015

My room has a nice river view. The hospitality of receptions are impressed. This hotel has tram/bus stop at the hotel entrance. It takes about 15-25 min. to the main station and city center. Two supermarkets and small food courts are in walking distance. The restaurants in the hotel area also nice. The hotel provides rental bikes. Pier for water... More 

Helpful?
Thank thasshaku
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this review

Dear guest, thank you very much for your kind rating. We hope to see you again in our hotel. Kind regards Team of arcona HOTEL AM HAVELUFER More 

Geilenkirchen, Germany
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 August 2015 via mobile

Minimalistic interior. Small rooms. Small bathroom. Internet connection a joke. Breakfast absolutely fantastic. I would not recommend this hotel for business travel, but great for visitors. If you need Wifi, definitely find a different place. The cleaning crew did not like to refill soap containers, tissues or toilet paper unless completely empty, which left us with 2 pieces of tissue... More 

Helpful?
Thank AndreaCap
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this review
Google Translation

Lieber Gast, vielen Dank für Ihre ausführliche Bewertung zu Ihrem Aufenthalt. Wir haben die Parkplätze als Hotel angepachtet und können... More 

Oslo
Level Contributor
4 reviews
Reviewed 27 July 2015

Nice hotel close to the Havel. We got the Einstein Suite in the fourth floor with a terrace with a fantastic view of the Havel, but unfortunately the beds were a bit to hard. The problem was solved by the staff with a excellent result.

Helpful?
Thank chrisnod
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this review

Dear guest, thank you for your kind review to your stay at our hotel. We changed all matrazes last autumn. Unfortunately it is not possible to strike everybodies taste. But we are very glad that we could help you to sleep better. Hoping to see you again kind regards the team of arcone HOTEL AM HAVELUFER More 

Dunedin, New Zealand
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 June 2015

Recently stayed there during a conference, and was very frustrated by the internet connection, which often didn't work, and when it did, it was very slow. While internet may not be essential for many holidaymakers, in a world where many things are done online a business traveler really relies on it. Other than that the place is decent though they... More 

Helpful?
Thank Ignimbrite
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this review

Dear Sir, thank you very much for your opinion to your stay at the arcona HOTEL AM HAVELUFER. We are aware of the problem with the internet connection and tried to solve it during your stay. Unfortunately it did not work out the way we hoped. It were to many people using the internet at the same time. We appologize... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Right on the banks of the Havel. Peacefully situated, yet in the very heart of Potsdam, presents itself the Hotel am Havelufer. The hotel's unique location makes it an idealstarting point for your tours of discovery through the former residentialcity with its palaces, gardens and historic quarters. ... more   less 

Additional Information about arcona Hotel am Havelufer

Address: Zeppelinstrasse 136, 14471 Potsdam, Brandenburg, Germany
Region: Germany > Brandenburg > Potsdam
Price Range: $80 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — arcona Hotel am Havelufer 4*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#15 Luxury Hotel in Potsdam
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Questions & Answers

Here's what travellers have asked, with answers from arcona Hotel am Havelufer staff and other travellers.
1 question
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Dunedin, New Zealand

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Questions? Get answers from arcona Hotel am Havelufer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New building”
 of 5 bubbles S7503SKmm, 11 Oct 2016 | Read review
“The first floor can smell smoke from car and cigarette sometimes.”
 of 5 bubbles thasshaku, 22 Nov 2015 | Read review
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