We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
I definitely cannot recommend to stay in this hotel. The photos in the advertisements seem to me really misleading!
We booked a small double room with desk and TV, but the room we got when we arrived was more like a storage room, no desk,...More
My friend and I stayed here for 3 nights- we are both 19 and found the hotel convenient and in a good location. People may complain about the surroundings or what they got but we found it really good especially for the price! We were...More
I have my doubts about my stay at this hotel. Found a ‘’deal’ for euro 50 for a double bedroom with shared bathroomfacilities according to booking.com and have booked it the same day. The hotel is in a lively multicultural neigberhood, altough there is intense...More
Response from NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Konigshof Hamburg
Thank you for your review and your honest words, regarding your stay in our Hotel Königshof.
We are sorry that the room you have booked did not meet your expectations.
We want to apologize very much for the resulting inconvenience.
Very poor hotel and in a pretty unpleasant area. Unbelievably expensive for how depressing and rough the interior and rooms were. It was really difficult to check in and the check out times were early. There were no facilities that I could see.
We could of gave a good 4 stars to this hotel: rooms are clean and comfortable, location is great, wifi works good, breakfast is good...
Unfortunately, the staff is so rude and unhelpful that it just ruins everything else... It was horrible. We didn't feel...More