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good: clean room and polite reception. Free wifi.
Bad and very bad: if you are facing the sky supermarket. The noise from the Lorries unloading begins at 530am. There will be loud engines from lorries and not just one, people shouting, load stereo music, people...More
Thank Jimmy Y
Response from Sebastian H, General Manager at ibis Styles Hamburg Alster CityResponded 18 September 2016
Thank you for your detailed feedback.
We regret that you were disturbed during these early hours.
We already contacted the management of the mentioned supermarket and the common delivery men consider the sleep of our guests. But new employees still cause problems.
Very helpfull staff. Bright and clean hotel. Breakfast very good. Aldi right next door. 5 min walk to train and 3/4 stops to town centre. 11.60 ticket for a group of 5 people lasts from 9am to 6am next day covers trains buses and ferries...More
Thank malcolm p
Response from Sebastian H, General Manager at ibis Styles Hamburg Alster CityResponded 16 August 2016
thank you very much for your great feedback.
We are very glad that you enjoyed your stay.
It was a pleasure to had you staying with us and we are looking forward to welcome you again soon.
What a lovely small and friendly hotel in a quiet street with great access to the city centre! Check in was quick and easy and the room was a good size. Everything in this hotel was spotless.
The staff were very helpful especially the man...More
Thank Nigel D
Response from Sebastian H, Manager at ibis Styles Hamburg Alster CityResponded 10 August 2016
Dear Nigel D,
it is pleasure for us to read your feedback.
Thank you! Our job is more than just a job, it´s a hobby for us.
We are looking forward to your next stay with us.
Very friendly staff. Hotel very clean. Room featured a large, very comfortable bed. An enjoyable buffet breakfast in a bright very pleasant room with plenty of seating, incuding tables for 1 or 2 guests. Situated a short walk from Hamburger Straße U-Bahn station with frequent...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Sebastian H, General Manager at ibis Styles Hamburg Alster CityResponded 7 May 2016
Dear Mr. Maidenhead,
thank you for your feedback. It was great to have you staying with us.
We are looking forward to welcome you again.
My one night stay during this January was pretty decent. At Check In I was unfortunately welcomed by not the friendliest staff member, so I didn't feel welcomed.
The room was suprisingly spacious, but style and furniture is just lower "IKEA"-style. But the bed was...More
US$95 - US$143 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
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