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Best Western Plus Hotel St. Raphael

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Best Western Plus Hotel St. Raphael
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352 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed for 3 nights during our first visit to Hamburg. The hotel is about 10 mins walk from the station (we got a train from the airport to the central station which took about 25 mins). First impressions of the area - a bit rough at night. Had I been staying here with another female i wouldn't have liked to... More 

Thank Shakira78
Sydals, Denmark
2 reviews
Reviewed 1 week ago

Cheap parking in the hotel parking lot. Friendly staff. Nice and clean. Standard rooms are rather small but well furnished. Beds are fine and so is the bath room. Walking distance to the central station and pedestrian streets

Thank SorenW12
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review

Dear SorenW12, thank you very much for your nice assessment. We are happy that you enjoyed your stay at our hotel and our central location. Looking forward to see you again soon. Kind regards, Britta Mietzner Directors Secretary More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The hotel is in a great location, it's easy to get to from the airport and you can walk or go on a short train journey to all the sights. The decor is very dated but the beds are really comfy and the rooms were very clean. It hasn't got the wow factor, but is great for a clean, comfy... More 

Thank Frankie R
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review

Dear Frankie R, thank you very much for your assessment. We are happy that you had a good time at our hotel. Looking forward to see you again soon. Kind regards, Britta Mietzner Directors secretary More 

Woodbridge, Virginia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2016

My husband and I stayed here for a long weekend in the city of Hamburg. The hotel is in a great location - just a couple short blocks from the main train station and easily accessible by foot. The hotel staff greeted us warmly. Although we arrived well before check-in time, they allowed us to check in since there was... More 

1 Thank jeannie86
straphael1, Direktionssekretärin at Best Western Plus Hotel St. Raphael, responded to this review

Dear Jeannie86, thank you very much for your nice and detailed assessment. We are happy that you enjoyed your stay. Looking forward to see you again soon. Kind regards, Britta Mietzner Directors secretary More 

Madrid, Spain
Level Contributor
90 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 October 2016

Rooms are nice, clean and comfortable. The best way I can summarise is to say that nothing is particularly memorable and everything is "correct". The building is well maintained, rooms are comfortable, clean and offer everything you expect. If I were to return I would feel confident there would be no unpleasant surprises.

Thank AmericanoEnMadrid
Växjö, Sweden
1 review
Reviewed 5 October 2016

Nice hotel with a good value for Money. The bed was a bit hard. Very fresh and clean bathroom. Internet was a bit slow. The bar was typically German. If you travel for business, choose a hotel close to your next day appointment, since the traffic in Hamburg is terrible. Took me more than 1 hour to go 15 km.

Review collected in partnership with Best Western

Thank Jimmy W
Wiesbaden, Germany
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 August 2016

I sumerize not great but good enough. The hotel is located at the very convenient area: only 10 mins-walk to hbf (the main station) and the city center to enjoy shopping, sightseeing and dining out although you might not feel too safe if you were a woman alone, walking around the hotel at night. The hotel itself was neat. The... More 

Thank Kiara-Belle
Zagreb, Croatia
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 August 2016

The hotel itself is excellent: clean, nice staff, good breakfast. A few (approx 5) minutes to the Underground station to catch the train direction center and most of the attractions (direct train to Landungsbruecken or St. Pauli). I have made a mistake and reserved the smallest/cheapest room which was realy tiny (size of a bigger walk in closet). Therefore suggest... More 

Thank CroCat
straphael1, Verkauf & Marketing at Best Western Plus Hotel St. Raphael, responded to this review

Dear CroCat, Thank you for your good review. We are delighted that you enjoyed our hotel. We have different types of rooms of different sizes. Ask your next book like it. We are pleased if we may again welcome you on your next stay in Hamburg. Best regards Isabell Bemfert Sales & Marketing More 

Amsterdam, The Netherlands
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 17 July 2016

The décor of the room was classical but cozy. With the curtains closed, a comfy chair there plus a book and coffee and tea making facilities it made for a very cosy stay. Very well situated. The neighbourhood doesn't have the best reputation but it never bothered me. The choice of restaurants there is amazing. At Lange Reihe a good... More 

1 Thank PetraRo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2016 via mobile

Very good located hotel in Hamburg. Near the station & underground and with excellent places to eat just round the corner (Lange Reihe). The staff were all very friendly and helpful. Our room was very quiet.

Thank Becca B

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Best Western Plus Hotel St. Raphael is a luxury hotel right in the city centre, ideal for a business trip, city break or your family holiday. It is just a short walk to the main shopping district, many local attractions and the main train station. All 112 rooms feature unique and comfortable decor and timeless elegance. Savour a culinary experience in our restaurant. And after a long day, enjoy a drink in our "Captain's Corner" bar, or unwind in our sauna high above Hamburg's rooftops. One conference room with plenty of natural daylight will hold up to 40 people. ... more   less 

Additional Information about Best Western Plus Hotel St. Raphael

Address: Adenauerallee 41, 20097 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Price Range: $111 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel St. Raphael 4*
Number of rooms: 112
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Also Known As:
Best Western St Raphael
Best Western Hamburg
Hamburg Best Western
Best Western Hotel Hamburg
Hotel Style:
#56 Luxury Hotel in Hamburg
#62 Business Hotel in Hamburg
#64 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hotel St. Raphael staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The comfort double room feels spacious and comfortable for two adults!”
 of 5 bubbles jeannie86, 23 Oct 2016 | Read review
“Choose a non smoking room if you are a smoker!”
 of 5 bubbles 361cameliap, 18 Feb 2016 | Read review
“choose a room looking at main street”
 of 5 bubbles Taner3, 8 Nov 2015 | Read review
“Near to central bus station and train station”
 of 5 bubbles Moty1707, 14 Sep 2015 | Read review
“Upgrade if possible ask for room not facing the Main Road.”
 of 5 bubbles chicodog1, 27 Jan 2015 | Read review
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