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Ibis Hamburg Alster Centrum

ibisUS$143*
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#62 of 319 Hotels in Hamburg
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ibis Hamburg Alster Centrum
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1,181 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Prague, Czech Republic
Reviewed 3 days ago NEW

The location is outstanding, only five minute walk from the Hamburg-HBF (main train station) to ibis Hotel next to Outer Alster Lake. ibis hotel is across the street from the five-star, Hotel Atlantic Kempinski, so you are in good company. The newest landmark in Hamburg, the Elbphilarmonie concert hall, built in the historical area known as Speicherstadt. There was a...

Review collected in partnership with Accorhotels.com
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Thank bill403
A TripAdvisor Member
Level Contributor
28 reviews
9 hotel reviews
18 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Hotel is well located, 10min walk from train station and about 15min to main shopping areas. Reception staff are efficient and helpful and check-in is very quick. We paid for double bed and single for a child but got room with 2 double beds - bonus! Room clean and of good size, although small bathroom. Beds are comfy and there...

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About Hotel's Favourite Review
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest, we very much appreciate your comments regarding your stay at the ibis Hamburg Alster Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 5 days ago NEW

This was our second stay at this Ibis hotel. Being originally from Hamburg and knowing the city, I can't think of a safer and better location of a hotel in this price range. Across the street is the Aussen-Alster with a boat club bar/restaurant, within a 15 minute walk you're at the "Alex" at the Binnen-Alster. Rooms, breakfast and overall...

Review collected in partnership with Accorhotels.com
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liverpool
Reviewed 1 week ago

Good Location, though an average hotel. Check in 3pm which is a real pain when you have arrived t 10am, offered to pay extra for early check in but no rooms.Please dont waste your money for an Alster view, this is barely visable beyond the side of hotel and above the trees.I paid £125 per night for a double room...

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Thank caroloann
Lancashire
Reviewed 3 weeks ago

The title of my review pretty much sums up what I think of this hotel. The location is great, only about a 10 minute walk from the train station. It's close to Mutterland, which is a really great place where you can sit down and have a great breakfast. It's about a 15 minute walk to the city center. The...

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Thank DanaT23
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest, I thank you very much that you have taken the time after your stay at the Ibis Hotel Hamburg Alster Centrum to evaluate our hotel. The Ibis Hotel establishments are dedicated to offer you for your stays an optimal service quality. Your opinion is for us, therefore, of great interest. About your words of praise, we are delighted....

Belfast, United Kingdom
Reviewed 14 April 2017

We stayed here for 3 nights and were perfectly happy with our stay. The hotel is located a 5 minute walk from the main train station and about 15 minutes from the city centre. So if the weather is nice you can walk into town or if not, you can hop on the underground. It's proximity to the station does...

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Helpful?
Thank Lyndsey B
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear Lyndsey, Thank you for taking the time to reply to our questionnaire following your stay at Ibis Hotel Hamburg Alster Centrum. Ibis Hotels establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely,...

Lancing, United Kingdom
Reviewed 11 April 2017 via mobile

An interesting basic hotel. Reception are able to forget you after having just spoken to you two minutes before,and need to check your room no. and name every time you speak to them. Breakfast was a simple fare. All other meals are toasties or a soup from the bar area. Be aware the railway is right behind the hotel and...

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Thank Mikensez
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear Mikensez, thank you for taking the time to write to us following your stay at Ibis Hamburg Alster Centrum. I am sorry that our service and performance did not meet your expectations, and I would like to offer my sincerest apology. Ibis Hamburg Alster Centrum establishments are dedicated to offering you the best possible service for your stays and...

Hannover, Germany
Reviewed 2 April 2017

I believe it was quite expensive relative to its quality. there is no fridge, the TV's audio system did not work. there was nobody to help with the luggage while there were about 6 stairs to reach the lift. I should not ask about internet connection. the receptionist is supposed to teach me how to connect. it was only one...

Review collected in partnership with Accorhotels.com
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Thank mehrnoushm2017
IbisAlster, Geschäftsführer at Ibis Hamburg Alster Centrum, responded to this review

Dear mehrnoushm2017, thank you for taking the time to write to us following your stay at Ibis Hamburg Alster Centrum. I am sorry that our service and performance did not meet your expectations, and I would like to offer my sincerest apology. Ibis Hamburg Alster Centrum establishments are dedicated to offering you the best possible service for your stays and...

Egypt
Reviewed 20 March 2017

Review collected in partnership with Accorhotels.com
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Thank ueno18
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Angra do Heroismo
Reviewed 4 March 2017

Good enough hotel for a short stay, with standard Ibis rooms which tend to be a little small. The location is not the best in my opinion since you are at least a kilometer away from the city centre and when it gets cold you don´t feel like walking that much to have a bite. Overall a decent property but...

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Thank Adriano R
IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (Adriano R), thank you for taking the time to write to us following your stay at Ibis Hotel Hamburg Alster Centrum. Ibis Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I very much regret that the location our downtown hotel (900m to the center)...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located 200 m from the railway station and 12 km from Hamburg airport, the Ibis Hamburg Alster hotel offers 165 airconditioned rooms with free WiFi Internet access, including 2 with facilities for persons with limited mobility, the bar with snacks served 24 hours. The hotel also features 4 meeting rooms. WiFi in the lobby and bar are free of charge. The City, the Alster and its lake and the Alsterarkaden are very close by. The Operettenhaus theatre, the musicals, the harbor and the Hamburger Staatsoper opera house are just a few kilometres away. ... more   less 

Additional Information about Ibis Hamburg Alster Centrum

Address: Holzdamm 16, 20099 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $131 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Hamburg Alster Centrum 2*
Number of rooms: 165
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Also Known As:
Ibis Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hotel Style:
#12 Green Hotel in Hamburg
#75 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Hamburg Alster Centrum staff and other travellers.
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Questions? Get answers from Ibis Hamburg Alster Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont waste money for Alster view/ free wifi though worked better in rooms, hit and miss”
caroloann, 13 May 2017 | Read review
“Try and get a room that faces the road, not the trainstation.”
solruns, 7 Dec 2016 | Read review
“Avoid rooms near the front [road noise] and the especially the back [train noise]”
Great_Beeleigh, 23 Nov 2016 | Read review
“Get only close to elevator so no need to lug luggage up the stairs”
laurayinmay, 31 Mar 2016 | Read review
“Rooms can be quite warm, so make sure you sort aircon out.”
RedmondMerseyside, 2 Mar 2016 | Read review
5 of 5
ibis
US$143* /night
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Prices are for 1 room, 2 adults
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