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Mercure Hotel Hamburg am Volkspark

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Mercure Hotel Hamburg am Volkspark
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528 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Woodbury, Minnesota
Reviewed 2 weeks ago via mobile

This is a clean hotel with a good breakfast. Other than that it was unremarkable. The bed was not comfortable for a side sleeper and the hotel did not have a fitness facility. There are not too many restaurants within walking distance. Downtown Hamburg is a 20 euro taxi away and is a great place to dine.

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Thank Chuck S
Sandnes, Norway
Reviewed 3 weeks ago

The Mercure Hotel Hamburg am Volkspark is located just a few hundred meters away from Luruper Chaussee and just on the other side of the road from a cigarette company. Therefore the audience in the hotel is mainly a blend of business people and tourists. Some of the latter also arrive in busses. The rooms are clean and comfortable. Even...

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Thank XO_621
Perth Aus
Reviewed 28 September 2016

Sometimes the expectation exceeds reality. The combination of some great stays at other Accor Hotels, including the Mercure brand, made us expect more. Especially having enjoyed some wonderful German hospitality over the last few years. We have spoken to the appropriate person regarding the more important short coming, but all in all we are left with the impression the hotel...

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Thank Gerard F
Rees, Germany
Reviewed 24 September 2016 via mobile

The room is very good. Breakfast ist regular standard but the pancakes are not worth the calories. The staff at the restaurant is great. They are ready to help you any second. The receptionists know the area around the hotel and are extremely friendly and lively. Parking ist free of charge. There are bus stops within 200 m from the...

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Thank Vicky K
The Hague, The Netherlands
Reviewed 26 August 2016 via mobile

Staff on arrival were friendly and helpful. The room was a good size for the three of us. Room had mini bar and very comfy beds. Pool was disappointing very small, not great for actual swimming. Breakfast was ok, nothing special.v I loved the little door hanger that informed staff that a dog was left on his own. Not a...

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Thank Maruskaberuska
Reviewed 21 July 2016 via mobile

You have two possibilities, at least on paper...either free wifi or better one you have to pay for. In reality you have no choice.the free is just not properly working.. There is no proper cabinet in the room There is no fridge There is one bottle of water in the room but you need to pay for it.. I tried...

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4Thank TDEPL
Piotrkow Trybunalski, Poland
Reviewed 6 July 2016 via mobile

However for sure not the best, hotel is clean, safe and quiet. Restaurant in the 1st floor is perfect and recommendable. Parking in underground garage free of charge. Good direct and frequent public transport connection to city centre by bus No.3. Simply OK.

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Thank Trupak
Melbourne, Australia
Reviewed 10 June 2016

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Thank khkrueger
Reviewed 28 May 2016

Rooms OK, service fair and the location pleasant tho' far from the centre. But whatever else you do, do NOT waste your time or money in the restaurant. I ate dinner there one night and then (reluctantly, because there is nothing else nearby), breakfast the next morning. On both occasions I was stunned by the lack of imagination and talent...

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2Thank paul c
Reviewed 6 May 2016 via mobile

I find the hotel convenient from location point of view: wslking distance from the offices I was visiting in Hamburg and also from Volkspark where I go running. The hotel itself is ok. You have all you need. The rooms are nice. The mattress was too firm for me. Friendly staff. Breakfast ok. No sports channel on TV, you have...

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Thank Reda B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Perfect location. Directly at the public park in the western part of Hamburg situated, the 4-star hotel is the closest hotel to HSV stadium and the Concert Event Arena. It invites business, sports and event enthusiasts a countless activities. There are also excellent transport links Highway, downtown and HafenCity. Sufficient parking spaces are located directly at the hotel. 140 welcoming rooms, a restaurant and bar, as well as events are 3 air-conditioned conference rooms that can accommodate up to 120 people. A leisure area with sauna and a small heated pool (4m x 4m) add to the convenience of the hotel. 1 child up to 15 years in parents' room free of charge (subject to availability) Free internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Hotel Hamburg am Volkspark

Address: Albert-Einstein-Ring 2, 22761 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $92 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg am Volkspark 4*
Number of rooms: 140
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Also Known As:
Novotel Hamburg
Hamburg Novotel
Hotel Style:
#54 Luxury Hotel in Hamburg
#66 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Hamburg am Volkspark staff and other travellers.
1 question
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Ottawa, Canada
over a year ago

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Questions? Get answers from Mercure Hotel Hamburg am Volkspark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the nearest take-away, if you can find one”
 of 5 bubbles paulcX8740WY, 27 May 2016 | Read review
“Don't stay here”
 of 5 bubbles paulalW1266IV, 7 Nov 2015 | Read review
“Some rooms facing the street traffic, a bit noisy with window open.”
 of 5 bubbles DianaVlad, 21 Sep 2015 | Read review
“Free and safe parking.”
 of 5 bubbles safarhayam, 17 Sep 2015 | Read review
“higher floors that don't overlook the main road.”
 of 5 bubbles ajt_austria, 13 Jul 2015 | Read review
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