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Sofitel Hamburg Alter Wall

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#21 of 319 Hotels in Hamburg
Certificate of Excellence
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2,144 Reviews from our TripAdvisor Community

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Showing 738: English reviews
uk
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

This is a fab hotel for the nice centre part of Hamburg. Right next to the Christmas markets and the town hall. The spa is relaxing and the water warm. Beds are amazing, really amazing. Very impressed, no tea and coffee in the room but everything else was really fab.

Helpful?
Thank meliss1969
Devizes, United Kingdom
Level Contributor
236 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 1 week ago via mobile

A great place to stay, situated very near the main square near the town hall. Similar to the Sofitel in London. The spa is fantastic has a good gym. The bedroom was great as it had also a sofa big bathroom. I would recommend it.

Helpful?
Thank paulbe39
Montreux
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 weeks ago via mobile

first of all it once was one of my fav hamburg hotels but beds old on top not enough staff always lines for check in check out, some of bell captain very unfriendly exsp the afrom american guy very rude, roomservice was horrible talking about food quality very sad as it was a sure bet but i guess not anymore,... More 

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Thank worldtraveller1968
Sofia, Bulgaria
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This is my favorite hotel in Hamburg but despite this everything that I will share with you is absolutely objective. The hotel has excellent location, three minutes by walk to the heart of the city, to the street with the fancy brands shops and everything needed for you as a tourist. Since more than 6 years for minimum two times... More 

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1 Thank plpeneva
London, United Kingdom
Level Contributor
62 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

Another Sofitel experience and another great review. Having visited a number of other Sofitels around the world, I can confirm the Alter Wall meets high expectations: very central location, great service, comfortable beds and of course style and researched design across the board. I would recommend trying the Spa and also the Magnifique breakfast buffet, super quality in line with... More 

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1 Thank InspirationLondon
Israel
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago

Hamburg is sophisticated This hotel is located in the AltStadt, walking distance from most sights. Hotel breakfast is a gourmet delight. Staff very pleasant, espacially the very obliging and knowledgeable concierges. Room and bathroom is large, asked and received overlooking the canal. Will recommend staying on our next visit Hamburg.

Helpful?
Thank ttourist
Oslo, Norway
Level Contributor
5 reviews
4 hotel reviews
Reviewed 3 weeks ago

Have high expectations when booking a Sofitel. Just like in Berlin Sofitel last year, we are very happy with service, quality and friendliness. Particularly impressed by service to our dog, I must say. Important detail for judging the overall impression. We normally use Novotel, but once or twice a year, we offer ourselves the luxury of Sofitel

Review collected in partnership with Accorhotels.com

Helpful?
Thank Arnulf T
Copenhagen, Denmark
1 review
Reviewed 3 weeks ago

Rooms are well equipped and stylish. Beds are wonderful, and breakfast is second to none compared to any of the hotels i have stayed at in Hamburg (or Europe for that matter). Do have a warning though. If you try it once, you want to come back.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Henrik M
Nantwich, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This hotel is perfectly situated for the best restaurants, city sights and shopping in Hamburg. This is a really under-rated city - there's lots to see and we'll certainly return. Also, the bed in our room was probably the most comfortable we've ever slept in! Only one negative....the price that Sofitel charges for breakfast. The price was so high here... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank rbrc59

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal. ... more   less 

Additional Information about Sofitel Hamburg Alter Wall

Address: Alter Wall 40, 20457 Hamburg, Germany
Region: Germany > Hamburg > Hamburg-Altstadt
Price Range: $206 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Hamburg Alter Wall 5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Expedia, HotelTravel.com, Agoda, ACCOR, Booking.com, Priceline and Travelocity so you can book your Sofitel Hamburg Alter Wall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Hamburg Alter Wall Hotel Hamburg
Accor Hamburg Alter Wall
Hamburg Sofitel
Hotel Style:
#9 Spa Hotel in Hamburg
#11 Family Hotel in Hamburg
#12 Romantic Hotel in Hamburg
#18 Luxury Hotel in Hamburg
#22 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Hamburg Alter Wall staff and other travellers.
4 questions
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Riverhead NY
Manchester, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Sofitel Hamburg Alter Wall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a canal view room”
 of 5 bubbles ttourist, 13 Nov 2016 | Read review
“Well, all rooms have nice design. This is the top thing I like at this hotel.”
 of 5 bubbles 368nikys, 3 Nov 2016 | Read review
“The hotel is in the city, so you may want a front view.”
 of 5 bubbles Duck1963, 1 Oct 2016 | Read review
“If you can, get a room towards the canal. Try a bath; the tubs are huge!”
 of 5 bubbles PepijnB, 13 Sep 2016 | Read review
“rooms to the side of the Alster River are more quiet than those to the street Alter Wall”
 of 5 bubbles Nicos2109, 3 Aug 2016 | Read review
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