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07/05/2017 08/05/2017
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    Mercure Hotel Hamburg Mitte

    Schroederstiftstr. 3, 20146 Hamburg, Germany
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (112)
    Room & Suite (96)
    Dining (20)
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    Overview

    • Excellent20%
    • Very good52%
    • Average20%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    4 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviewed 1 week ago via mobile

    Small room but comfortable. Breakfast is very well, especially the bread. Not minibar, not room service, not bath, free wifi is an absolutely disaster, cold came in for the window (😖)... Too much problems in a 4 stars Hotel in this range of prices.

    Helpful?1  
    Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg Mitte

    Dear " victor s" thank you for your feedback. I would like to apologize for the wifi connection. Usually we don´t have problems in that matter. We will check that. With kind regards from Hamburg, Saskia Hahn Deputy Front Office Manager

    Hotel's Favourite
    Reviewed 3 March 2017

    Nice stay in room 813 with my partner last week-end.Rooms are very very clean,toilette was spotless!!!I thought was a bit hard the bed compare with Ibis that I usually stay,but eventually I had a very good rest.The hotel it is very beautiful and I really...More

    Helpful?
    Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg Mitte

    Dear Antonio, thank you so much for your lovely feedback. We really appreciate your words :-) Please come back soon as possible to enjoy our marvelous breakfast. All the best for you. Best regards Saskia Hahn Deputy Front Office Manager

    Reviewed 2 weeks ago via mobile

    Stayed here before not too bad usual cold German efficiency couple of down points on arrival at about 11 o'clock we were informed that our rooms weren't ready but were guaranteed by 3 !! Thanks and the sink in my room was dirty and cracked...More

    Helpful?
    Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg Mitte

    Dear Guest "Ade196" thank you for your feedback. I would like to apologize for the sink. It does not correspond to our standard. Our check in time is 3.00 pm, if you arrive earlier, we will check the availability, if we can´t give you a...More

    Reviewed 28 February 2017

    Firstly, this was a decent hotel. It was clean and everything worked. Bedrooms are a decent size. Its a little further from the centre than I was lead to believe but good transport links. The reason I only rated average is a common complaint. A...More

    Helpful?
    Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte

    Dear "michaelpE8471FS", first of all we like to thank you for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback. We are pleased to read, you were satisfied with almost all aspects, except the double bed in your room. We apologize for...More

    Reviewed 2 February 2017

    The hotel was ideally located for navigating Hamburg and it's regionS and sights. Rooms were great. Service was great. Staff were famtastic. They even invited us out with them on a night out which was an experience. The only criticism was the money exchange in...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte

    Dear "L5293WSchrism", thank you for your stay at our Mercure Hotel Hamburg Mitte and sharing your impressions. We are pleased to read, you enjoyed your stay in all ways. We will forward your commendation, especially about our staff members, to the entire team. Due to...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Conference Facilities
    • Multilingual Staff
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$103 - US$203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Luxury Hotel in Hamburg
    Photos
    Traveller (112)
    Room & Suite (96)
    Dining (20)
    Hotel & Grounds (127)
    Nearby
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    Questions & AnswersAsk a question
    ABSIreland
    Hi , what would be the best mode of transport from the airport to our hotel in Hamburg centre ? There will be s group of 14 of us, cheers
    21 February 2017|
    Answer Show all 2 answers
    Response from Alexander_Salomon | Property representative |
    Hi, from the airport you have got two possibilities to reach the center of Hamburg. Either you take taxis, which are always waiting in front of the terminal entrances or you use the public transportation. Therefore you take... More
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    Google Translation
    ABSIreland
    Hi , is there a supermarket or a grocery shop near the hotel ? Cheers
    15 February 2017|
    Answer
    Response from Alexander_Salomon | Property representative |
    Dear Sir, there's a supermarket and other shops 5 minutes walking distance at Grindelallee.
    1
    Vote
    Google Translation
    Megan L
    What time is check in on arrival and check out on departure? Thankyou, Megan.
    7 November 2016|
    Answer Show all 3 answers
    Response from Alexander_Salomon | Property representative |
    Dear Megan, in general the check-in is guaranteed after 3 pm and check-out until 12 am. If you need any other times you can agree with us directly. Best regards, Sonja Müßgens
    0
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    Room Tips
    "Top floor front facing"
    Read review
    "Room 228 was fine."
    Read review
    "Choose a room not overlooking the main street"
    Read review
    "Join the Hotels loyalty program for better rates. Ask for a room at one of the top floors"
    Read review