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Mercure Hotel Hamburg Mitte

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Mercure Hotel Hamburg Mitte
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575 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Soest, The Netherlands
Reviewed 3 days ago NEW

This Hotel is located well. Easy to find, not too far away from City Center. Rooms are good up to excellent, depending what you get from reception. Wifi is free, desk mostly with watercooker or coffee machine equipped. Important good sleeps included. Breakfast buffet is what you expect. There's a Restaurant/bar area where you can order hot Food, menu is...

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Helpful?
Thank PoggiBonsi2012
Linz, Austria
Reviewed 4 weeks ago

Most likely the best Mercure Hotel ever. All the staff is hightly motivated and friendly in a human way - not trained smlies! From the arrival through your stay and untill departure you feel taken good care of. Chapeau!

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Helpful?
1Thank Aksel A
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear Aksel A, thank you for the marvelous feedback and also for your loyalty to our house and the Accor Hotels. We are pleased to read, you are more than satisfied with our service and always enjoy your stays. Your commendations will be forwarded to the entire team. We hope to welcome you back to Hamburg soon, Sincerely, Sascha Gunzer...

Reviewed 12 October 2016

From the moment we walked into the hotel we felt welcomed. We arrived about 1pm and decided to check if our room was available early. Much to our surprise it was which was a great help as we had plans that afternoon/evening. The room is a good size and the bed is rather comfortable. Our room was front facing and...

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Helpful?
Thank A5hh
Alexander_Salomon, Deputy front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear guest "A5hh" thank you for your great feedback. We are very pleased, that you enjoyed your stay in hamburg and in our hotel. We are looking forward to welcome you again. With kind regards Saskia Hahn Deputy Front Office Manager

Melbourne, Australia
Reviewed 1 October 2016

Mid level hotel, rooms small but clean and modern. Looked like someone had been sleeping on the bed when I went to my room, staff came and looked and agreed it wasn't correct, so gave me another room. The hotel is on a busy intersection, but I cannot say road noise was a problem for me. It is perhaps 20...

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Helpful?
Thank ps257340
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "ps257340", thank you for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback. We are pleased to read, you liked the location of our house and our staff. For the inconvenience, you experienced with your first room, we apologize in all ways. Please be assured, this will remain as a single case. Whenever you are going...

Stoney Creek, Ontario, Canada
Reviewed 13 September 2016

This is an excellent well maintained facility. The location is at the corner of the Messe which was ideal for our recent trip exhibiting at SMM. We walked to and from the Messe everyday avoiding traffic and expense taxi fares. The room and bathroom were not large but comfortable and clean. The breakfast buffet was excellent with a nice choice...

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Helpful?
Thank Chris P
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear Chris P, thank you for your kind and detailed feedback. We are pleased to read, you felt comfortable in all ways during your visit to the "SMM" trade fair. We will forward your commendation to the entire team and are looking forward to welcome you back to Hamburg soon. Sincerely, Sascha Gunzer Front Office Manager

Northamptonshire, United Kingdom
Reviewed 23 August 2016 via mobile

Had 3 nights in Mercure Hamburg Mitte Hotel. Rooms were good size. Wardrobe space bit limited but sufficient for our stay. Room and bathroom very clean. Reception and bar staff were very friendly and helpful. Good location.

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Helpful?
Thank lindacJ5018HU
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "lindacJ5018HU", thank you for your kind review and your stay at our Mercure Hotel Hamburg Mitte. It is a pleasure to read, you felt comfortable in all ways and were able to enjoy your time in Hamburg. We are looking forward to welcome you again soon. Sincerely, Sascha Gunzer Front Office Manager

Springfield, Virginia
Reviewed 15 August 2016 via mobile

Hotel was clean and offered a great breakfast. However the rooms were extremely small and the parking garage was so tight that it was a stressful event to get in and out of. This area of Hamburg was not the best. Actually Hamburg is not a priority city to tour in my opinion.

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Helpful?
Thank ltctony
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Itctony", thank you for your stay at our Mercure Hotel Hamburg Mitte and your feedback. Unfortunately the size of our rooms, our garage and the surrounding of our hotel did not meet your expectations, which we deeply regret. We are pleased to read, you enjoyed our breakfast buffet and commend the cleanliness. Whenever you are going to spend another...

Brussels
Reviewed 8 August 2016

My room had hooks, shelves and lights all in the right places. It had a good desk suitable for longish work sessions. nothing annoying in the decor. Environmental awareness. Good choice at breakfast. Well-trained staff.

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Helpful?
Thank sabine937
Worcester, United Kingdom
Reviewed 4 August 2016

I stayed two nights at this hotel in July 2016. The journey from the airport was simple - about a 25 euro taxi ride or 3.20 euro by train. If you do come by train then the nearest station, Schlump, is about a 10 minutes walk away. The staff at the hotel were excellent and the breakfast was the best...

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Helpful?
Thank H-Ogilvysq
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "H-Ogilvysq", thank you for your great feedback regarding your latest stay at our Mercure Hotel Hamburg Mitte. We are pleased to ascertain, you felt comfortable in all ways and enjoyed your time in Hamburg. Your commendation will be forwarded to the entire team. Whenever you are going to spend another stay Hamburg, we like to welcome you again. Kind...

Moscow, Russia
Reviewed 15 July 2016

Used to stay one night during the business trip. Good location - just about 20 minutes from the airport. Groung floor has nice cafe working whole day - good place for business meeting with chance to have some snacks, soups and wine in the evening with some dinner. There are two underground floors for parking, but not sure if it...

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Helpful?
Thank Makhmutov
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Makhmutov", thank you for your stay at our Mercure Hotel Hamburg Mitte and you positive feedback. We are pleased to read, you felt comfortable in all ways and would recommend us. We will share your commendation with the entire team and are looking forward to welcome you back to hamburg soon. Sincerely, Sascha Gunzer Front Office Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star superior Mercure was opened in 2002 and offers 180 airconditioned rooms with triple glazing. The hotel is 200 m away from the trade show centre, directly opposite the Planten un Blomen park. The lively city centre is only 2 km from the hotel.Our hotel offers 5 meeting rooms with natural light, suitable for functions for up to 80 people. The Olive Tree restaurant will spoil you with Mediterranean cooking. Our Lemon bar offers snacks and refreshing cocktails. ... more   less 

Additional Information about Mercure Hotel Hamburg Mitte

Address: Schroederstiftstr. 3, 20146 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $120 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg Mitte 4*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#53 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Hamburg Mitte staff and other travellers.
2 questions
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Parbold, United Kingdom

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Questions? Get answers from Mercure Hotel Hamburg Mitte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor front facing”
 of 5 bubbles A5hh, 11 Oct 2016 | Read review
“Room 228 was fine.”
 of 5 bubbles H-Ogilvysq, 3 Aug 2016 | Read review
“Choose a room not overlooking the main street”
 of 5 bubbles jaynes446, 1 Jun 2016 | Read review
“Join the Hotels loyalty program for better rates. Ask for a room at one of the top floors”
 of 5 bubbles Michael_Wolf_Bek, 18 Oct 2015 | Read review
“The two streets bordering the hotel were busy particularly along the hotel front (I think is West) but the noise levels didn`t disturb us.”
 of 5 bubbles rosemarym909, 7 Oct 2015 | Read review
5 of 5
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