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    Mercure Hotel Hamburg Mitte

    Schroederstiftstr. 3, 20146 Hamburg, Germany
    011 49 40 450690
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    24/12/2017 25/12/2017
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    US$128
    US$102
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    Traveller (117)
    Room & Suite (98)
    Dining (20)
    Overview
    • Excellent20%
    • Very good54%
    • Average20%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Casino
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (656)
    There are newer reviews for Mercure Hotel Hamburg Mitte
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    11 - 15 of 145 reviews

    Reviewed 7 May 2017

    We were visiting a friend and this hotel was close to him and also close to the Dammtor station since we took the train from Amsterdam. Room was small but most in Europe are, but well laid out. Breakfast was very good and service staff...More

    Thank Dennis M
    Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 21 May 2017

    Dear Dennis, thank you for your positive feedback. You are more then welcome to visit us again. With kind regards from Hamburg, Saskia Hahn Deputy Front Office Manager

    Reviewed 26 April 2017

    We stayed here a few years ago and were looking forward to some down time after a family reunion. We had booked a superior room with courtyard view to avoid street noise. The room appeared to be the same as the standard rooms shown on...More

    Review collected in partnership with Accorhotels.com
    Thank Jim F
    Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg MitteResponded 5 May 2017

    Dear Jim F, first of all we want to thank you for the time you have spent to send us your personal feedback. This is really helpful for us the improve our quality and service. Our privilege rooms are bigger than our standard rooms and...More

    Reviewed 12 April 2017 via mobile

    Small room but comfortable. Breakfast is very well, especially the bread. Not minibar, not room service, not bath, free wifi is an absolutely disaster, cold came in for the window (😖)... Too much problems in a 4 stars Hotel in this range of prices.

    1  Thank victor s
    Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 14 April 2017

    Dear " victor s" thank you for your feedback. I would like to apologize for the wifi connection. Usually we don´t have problems in that matter. We will check that. With kind regards from Hamburg, Saskia Hahn Deputy Front Office Manager

    Reviewed 11 April 2017 via mobile

    Stayed here before not too bad usual cold German efficiency couple of down points on arrival at about 11 o'clock we were informed that our rooms weren't ready but were guaranteed by 3 !! Thanks and the sink in my room was dirty and cracked...More

    Thank Ade196
    Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 14 April 2017

    Dear Guest "Ade196" thank you for your feedback. I would like to apologize for the sink. It does not correspond to our standard. Our check in time is 3.00 pm, if you arrive earlier, we will check the availability, if we can´t give you a...More

    Reviewed 28 February 2017

    Firstly, this was a decent hotel. It was clean and everything worked. Bedrooms are a decent size. Its a little further from the centre than I was lead to believe but good transport links. The reason I only rated average is a common complaint. A...More

    Thank michaelpE8471FS
    Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg MitteResponded 14 March 2017

    Dear "michaelpE8471FS", first of all we like to thank you for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback. We are pleased to read, you were satisfied with almost all aspects, except the double bed in your room. We apologize for...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Business Centre with Internet Access
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Casino and Gambling
    • Tennis Court
    Details
    • Price range
    • US$96 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #57 Luxury Hotel in Hamburg
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Priceline, Expedia, Hotels.com, Travelocity, Agoda, TripOnline SA, Orbitz, Hotwire, Cancelon and HotelQuickly so you can book your Mercure Hotel Hamburg Mitte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Hamburg
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    Traveller (117)
    Room & Suite (98)
    Dining (20)
    Hotel & Grounds (130)
    Bathroom (17)
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    Ask a question
    Questions & Answers
    ABSIreland
    21 February 2017|
    AnswerShow all 2 answers
    Response from Alexander_Salomon | Property representative |
    Hi, from the airport you have got two possibilities to reach the center of Hamburg. Either you take taxis, which are always waiting in front of the terminal entrances or you use the public transportation. Therefore you take... More
    0
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    Google Translation
    ABSIreland
    15 February 2017|
    Answer
    Response from Alexander_Salomon | Property representative |
    Dear Sir, there's a supermarket and other shops 5 minutes walking distance at Grindelallee.
    1
    Vote
    Google Translation
    Megan L
    7 November 2016|
    AnswerShow all 3 answers
    Response from Alexander_Salomon | Property representative |
    Dear Megan, in general the check-in is guaranteed after 3 pm and check-out until 12 am. If you need any other times you can agree with us directly. Best regards, Sonja Müßgens
    0
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    Room Tips
    "Top floor front facing"
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    "Room 228 was fine."
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    "Choose a room not overlooking the main street"
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    "Join the Hotels loyalty program for better rates. Ask for a room at one of the top floors"
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