We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Hamburg City Alster

Save
Traveller (175)
Room & Suite (86)
Dining (25)
Nearby Hotels
See allSee all
Overview
  • Excellent32%
  • Very good53%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Hamburg City Alster
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Hamburg City Alster
Special Offer: CHEAPEST ONLINE RATES!
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$94.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hamburg hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8043fe6c644d44789876989cfe084c23", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":338296,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53934541],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":94,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8043fe6c644d44789876989cfe084c23","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":111,"lowestMetaPrice":94,"additionalPartner":false,"highestMetaPriceDisplay":111,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":111,"lowestMetaPrice":94,"highestMetaPriceDisplay":111,"hotelName":"Novotel Hamburg City Alster","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgwNDNmZTZjNjQ0ZDQ0Nzg5ODc2OTg5Y2ZlMDg0YzIzIiwiQUlLIjoiMTczM2VmNjI0ZWEwNGJhNWI3NjUwMTkwZDFkODRjMjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/07/2018", "checkOut": "02/07/2018", "lowestPrice": "US$94", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53934541":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,153)
Filter reviews
294 results
Traveller rating
76
159
46
10
3
Traveller type
Time of year
LanguageEnglish
More languages
76
159
46
10
3
Show reviews that mention
All reviewsunderground subwaylubecker strasseseparate toiletnice hotelfamily roomhamburg citywellness areafew metersbreakfast buffetwould stay againclose to the hotelpublic transportexcellent staymain roadroom ratenice barparking garage
FilterEnglish
Updating list...
1 - 5 of 294 reviews
Reviewed 3 days ago

Review collected in partnership with Accorhotels.com
Hotel's Favourite
Reviewed 26 February 2018

The Novotel seems at first glance to be a long way out, but it really isn't, because the subway is only a few meters away. There's an underground car park for 17 euros, but we didn't need it - we found parking easily on the...More

Thank canebrook
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 10 March 2018

Dear canebrook, thank you very much for taking your time and rating your stay in our hotel. We are pleased that you enjoyed your stay with us and appreciate your good review of our staff. I will make sure to let them know and keep...More

Reviewed 1 week ago

Located right next to a U-Bahn stop but it's only convenient without luggage because there is no escalator to get up to street level. The U-Bahn station itself is very confusing at first because it is for two lines, U1 and U3, but kind of...More

1  Thank 2CAtravelers
Reviewed 3 weeks ago

The toilet and bathroom are separate, which is very inconvenient specially because the toilet does not have a sink. Also they do not provide free water bottles to Silver/Gold/Platinum Accor club membersMore

Review collected in partnership with this hotel
Thank Mohsinzd
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 2 weeks ago

Dear Mohsinzd, thank you for your review. We know that the setup of the bathroom is arguable. We are assured that providing a shower and a separate bathtub in the room is a plus. Nevertheless we would be happy to have the toilet equipped with...More

Reviewed 4 weeks ago

I have been here with my girlfriend for two nights while visiting friends in Hamburg. The room was very clean, silent, modernly furnitured and the matress was outstandingly comfortable. Check in/out was very easy and there was, unexpected to me, good parkinig opportunity in close...More

Thank Simon Arne P
Response from Novotel_Hamburg, Manager at Novotel Hamburg City AlsterResponded 4 weeks ago

Dear Simon Arne P, thank you for the excellent review and sharing your feedback! We love to here that you've enjoyed your stay in hamburg and especially our Novotel live n dream bed! We are looking forward to welcoming you back again soon. Best regards...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$100 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Hamburg
#21 Spa Hotel in Hamburg
#38 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
#47 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$100 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Hamburg
#21 Spa Hotel in Hamburg
#38 Romantic Hotel in Hamburg
#42 Business Hotel in Hamburg
#47 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (175)
Room & Suite (86)
Dining (25)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ram0798
30 March 2018|
AnswerShow all 3 answers
Response from tarun1977 | Reviewed this property |
yes they do have a few smoking rooms but inform them while booking as there limited smoking rooms
1
Vote
Ktcurlykt
9 October 2017|
AnswerShow all 3 answers
Response from Catherine H | Reviewed this property |
We saw several families and even dogs in the hotel so I would guess they would have a room that would suit you. Be sure to ask for a room at the back of the hotel it is very much quieter.
1
Vote
BerkOak
15 March 2017|
AnswerShow all 4 answers
Response from Novotel_Hamburg | Property representative |
Dear Barbara, we have an underground car park. You can stay here for 18,00 Euro per night. If you have more questions, don`t be hesitate to contact us direct. Thank you and have a good journey. Best regards Nadine Flägel
0
Votes
Google Translation
Room Tips
"the back side should be quieter since it's not on the busy street"
Read review
"Fitness / Spa on level 5"
Read review
"High floor room..."
Read review
"Rooms on higher floor have better views and they only have 4 smoking rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing