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Empire Riverside Hotel

1,328 reviews
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Traveller (614)
Room & Suite (295)
Dining (21)
Overview
  • Excellent48%
  • Very good38%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“top floor”(29 reviews)
“floor bar”(9 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,328)Write a Review
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94
124
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4
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All reviewstop floorfloor barceiling to floor windowshamburg portgreat hotelcorner roommodern hotelpauli districtgreat barbusiness visitroom servicefish markethotel guestsrooms are spaciouswalk in showerbusiness travellerspublic transport
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1 - 5 of 282 reviews
Reviewed 2 weeks ago via mobile

Very good hotel close and view on the river. Rooms are clean with space and all you could need. I was on 13th floor and the view is incredible. The staff is really nice and helpful. Breakfast has a lot of choices. Nice place to...More

Thank antoine b
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 1 week ago

Dear valued Guest, thanks for sharing your honest impressions to us. We are very happy to hear that you had a pleasant time with us here in Hamburg and that you liked our Service. The great views into the harbour and the ground-deep window fronts...More

Reviewed 3 weeks ago

I enjoyed my hotel room on the 18th floor overlooking the Hamburg harbour and Hamburg city. The bathroom is large, hotel room smart and large with floor-to-ceiling windows. Breakfast buffet with a large food and coffee offer. Friendly service. The bar on the 20th floor...More

Thank Canvazz
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 2 weeks ago

Dear valued guest, thanks for sharing your honest impressions to us. We are very happy to hear that you had a pleasant time with us here in Hamburg and that you liked our roomdesign. We would be very happy to welcome you once again. Kind...More

Reviewed 8 January 2018 via mobile

We were in Hamburg for a couple of days. We went to the 20th floor for a drink and we really enjoyed the view. Suchs a amazing place for a drink. The drinks are expensive, moreover the view is amazing and the service is quick...More

Thank Gideon d
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 10 January 2018

Dear valued Guest, Your feedback is highly appreciated. We are glad to hear that you had a pleasant time with us here in Hamburg and we are honored to see you have found our service quality worthy of mentioning. We would be very happy to...More

Reviewed 15 December 2017

I've stayed in this hotel a few times before -- always for business. This time, I was particularly struck by the lack of friendliness and customer service at the front desk -- a sort of disdaign for guests when we ask for a taxi reservation...More

Thank res146
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 21 December 2017

Dear valued Guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. It's nice to hear that you liked our breakfast and we are honored to see you have found the service quality worthy of...More

Reviewed 6 December 2017

I am a regular visitor to Hamburg and this is the first time I have stayed in the St. Pauli district and I would certainly stay here again. The hotel itself has superb views over the harbour and while the bar on the 20th floor...More

Thank AlanaBurton
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 18 December 2017

Dear valued guest, we loved your review! Thanks for taking the time to write such a positive and detailed review of our property. We are glad to hear that you had a pleasant time with us here in Hamburg and we are honored to see...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$152 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Hamburg
#18 Family Hotel in Hamburg
#23 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#41 Romantic Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$152 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Hamburg
#18 Family Hotel in Hamburg
#23 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#41 Romantic Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (614)
Room & Suite (295)
Dining (21)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
God3
27 March 2017|
AnswerShow all 5 answers
Response from Samira J | Property representative |
Dear "God3", You can use a taxi (around 30 minutes, EUR 30,00) or the public transfer (train S1, to Reeperbahn, 40 minutes, EUR 4,00). For any further assistance, please do not hesitate to contact us. Kind... More
1
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ElDorado96
5 June 2015|
Answer
Response from Kerstin Z | Property representative |
Dear ElDorado96, thanks for your request. The breakfast is usually not included in the room rate. Feel free to make your decision each day spontaneously and pay the cost of 22 EUR per person and day at departure. We do have... More
0
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12
Room Tips
"Ask for.a high floor for the stunning views of Hamburg and the harbour."
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"high floors and one facing the Elbe"
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"I am not sure about this suggestion because we have always pay more for higher floor but never got it..."
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"Request a room on the upper floors, the views are stunning."
Read review
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