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Fleming's Hotel Deluxe Frankfurt-City

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501 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Illogan, United Kingdom
Reviewed 1 week ago via mobile

The hotel is about 15 minutes through Frankfurt's terrible traffic to the main exhibition hall. The hotel room was very comfortable and well appointed. Breakfast on the first day was good downstairs in the main area. Second day it was decidedly average in the 7 th floor restaurant. The main problem with the hotel was they had had confirmed room...

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Helpful?
Thank garymyrtle1
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Gary, Thank you very much for staying with us. It is great to see that you have enjoyed your stay and that you are going to come back. We are very sorry that there was that misunderstanding with the booking. Great that we could solve the problem together in the hotel. See you soon Christian Gindele General Manager

Sydney, Australia
Reviewed 2 weeks ago via mobile

Excellent location within walking distance of attractions and main shopping district. Hotel room was clean and in good condition. Bed was very comfortable. Excellent breakfast selection. Only thing I didn't like was the shower in the room instead of the bathroom. It's weird. Staff were very friendly and helpful. Will return

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Helpful?
Thank Debbie L
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Debbie, thank you very much for staying with us and your great comment. We are very happy that you have been so satisfied during your stay. The next time you will be in the hotel, please ask for a room with a closed bathroom. We do have rooms like that also available (not only with open showers). We would...

Durban, South Africa
Reviewed 4 weeks ago via mobile

Not great. Felt like a second class citizen. My travel agent booked an economy room. As I travel on my own, it is quite important to have a kettle in my room, but this hotel had nothing, every time I ordered a coffee on room service, I was charged 4 euro room service. I have stayed in hotels in Frankfurt...

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Helpful?
Thank V3583QIlisa
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear guest, Thank you very much for your comment. We are very sorry that your stay was not as expected. The Comfort category that you have booked doesn’t have a coffee machine in the room. Of course a kettle is available free of charge. From our Superior Category up in each room we have the coffee machine and the free...

Ramamt Hasharon
Reviewed 19 February 2017 via mobile

On a business trip to Frankfurt First time in my business life that I received a handicapped room. The room was very spacious designed for a wheelchair So was the bathroom which was kind of strange Breakfast was very good as was the location

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Thank Ronnieja
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Ronnieja, Thank you very much for your stay with us and your good comment. We are happy that you have enjoyed your stay so much. See you soon again! Best regards Christian Gindele General Manager

Reviewed 16 February 2017

Location is great, you get everywhere on foot; the hotel is an OK building (always relative for the price), a little hard to navigate since it is two buildings that are only connected via the lobby. For the price the rooms are a bit simple, I had just one large and one small towel for example, usually such hotels offer...

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Helpful?
Thank Simon S
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Simon, thank you very much for staying with us and your detailed comment. First of all it is good to see that you have been satisfied with the hotel and especially with the breakfast. I’m very sorry that we couldn’t fulfill your expectations concerning our overall service. That’s very sad. We have very high standards and procedure how to...

Reviewed 13 February 2017

Convenient location close to Zeil. Solid selection of food for the breakfast, with fruits, vegetables, cheese, meet, pastries, etc. we have seen three types of rooms and all of them are of a good quality, with nice furniture and layouts. Unfortunately many rooms face the crowded crossroad, with strong traffic in the morning and evening. The staff on reception is...

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Helpful?
Thank Katia Z
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Katia, thank you very much for staying with us. We are very happy that you enjoyed your stay with us so much. You are right that we have rooms facing the street. But we also have rooms facing the courtyard in each category! We would be very happy to welcoming you again in our hotel! Best regards Christian Gindele...

Dubai, United Arab Emirates
Reviewed 5 February 2017

I was staying in this hotel during fair and i enjoyed from my stay. this hotel location is absolutely good. its close to everywhere you need. Hotel rooms are modern and nice. they have some lovely lifts that you will enjoy playing with them while going up or down. service in the hotel is great. staffs are very friendly and...

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1Thank MEHIDAG1
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Mehidag, thank you very much for staying with us and for your great feedback. It is very good to hear that you have been very satisfied with all parts of the hotels. Especially that you have been so happy with our friendly staff! For us that makes the difference. See you soon again. Best regards Christian Gindele General Manager

Vancouver, Canada
Reviewed 5 February 2017 via mobile

Being the first time traveling to Germany from North America! I was so shocked and disappointed after I found out that no businesses are opened on Sundays! I almost had tears in my eye when I arrived at 9:00 am at the hotel by myself ! I'll have nothing to do with no room probably until the afternoon and to...

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1Thank joycen117
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Joycen, Thank you very much for you stay and your feedback! Wow, what a great move from the reception department. That’s a very good outcome from our daily based trainings. We want to empower our employees to create exactly situations like that. It is great to see that you appreciated our service that much! See you soon again. Best...

Cleethorpes, United Kingdom
Reviewed 1 February 2017 via mobile

I stayed here for 5 nights whilst attending Messe exhibition centre in central Frankfurt. Staff are excellent friendly and helpful. The bar upstairs again excellent service with a great choice of food, coffee and alcholic drinks. Excellent hotel !! Would reuse definitely

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1Thank JonIreland46
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear Jon, Wow, what a great feedback. Thank you very much. This is a great motivation for our staff to continue that way. GREAT!!! Best regards and see you very soon again. Christian Gindele General Manager

Midlands
Reviewed 1 February 2017

The Hotel is in a good central location, with excellent transport links - just 3 minutes walk from Hauptwache (one of the main U Bahn and S Bahn transport hubs), in addition there is a U Bahn station directly adjacent to the hotel. So transfering from the airport to the hotel is very easy. There are frequent S Bahn services...

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Helpful?
Thank MidlandsTravelg
flemingshotels, Manager at Fleming's Hotel Deluxe Frankfurt-City, responded to this review

Dear guest, Thank you very much for your detailed feedback. It is great to see that you have enjoyed most of the parts of our hotel: Location, Check-in, friendly staff, rooms… We are very sorry that we couldn’t fulfill your expectations concerning the breakfast. I absolutely agree that we have to increase at that point. We will work on that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Ncomparable service, exclusive comfort, and innovative design: The five DEHOGA star luxury hotel - in an ideal inner city location - is the best address for the highest standards, only a stone's throw from the stock exchange, the Alte Oper (old opera house), and Zeil. As a special highlight, a trip on our historical paternoster lift brings you directly to the marvelous summer terrace, with a breath-taking view of the Frankfurt skyline. Close the door behind you and experience the lap of luxury. Modern design elements in our rooms and suites exude understated elegance: premium materials and warm earth tones, such as Bordeaux and amber, create a cozy atmosphere. In addition to the customary amenities, such as free Internet access via WLAN, our guests have access to services such as shoe shining, limousine services, and 24 hour room and secretarial services. ... more   less 

Additional Information about Fleming's Hotel Deluxe Frankfurt-City

Address: Eschenheimer Tor 2, 60318 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $165 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleming's Hotel Deluxe Frankfurt-City 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Flemings Hotel Deluxe Frankfurt City
Hotel Style:
#45 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Fleming's Hotel Deluxe Frankfurt-City staff and other travellers.
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Questions? Get answers from Fleming's Hotel Deluxe Frankfurt-City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My understanding is that all standard rooms faces the noisy crossroad.”
 of 5 bubbles KatiaZ299, 13 Feb 2017 | Read review
“Ask for the refurbished building.”
 of 5 bubbles MeniBrakha, 25 Jan 2017 | Read review
“High the floor the better.”
 of 5 bubbles Doug_Axver, 31 Dec 2016 | Read review
“only high flore in the new bilding and not is the bilding of the flemings club”
 of 5 bubbles A7404UWsaraa, 5 Dec 2016 | Read review
“I only saw our room, which was maybe on the 4th floor. No problems of any type.”
 of 5 bubbles RockCatWichita_KS, 13 Nov 2016 | Read review
5 of 5