Hampton by Hilton Frankfurt City Centre East
Grusonstrasse 4, 60314 Frankfurt, Hesse Germany
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Avg. S$135 /night, 3/22 - 3/23
S$215
per night
S$159
per night
S$103
per night
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About
#19 of 283 hotels in Frankfurt
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make Hampton by Hilton Frankfurt City Centre East their hotel of choice when visiting Frankfurt. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Close to some of Frankfurt's most popular landmarks, such as Eiserner Steg (1.0 mi) and The Hauptwache (1.3 mi), Hampton by Hilton Frankfurt City Centre East is a great destination for tourists.
Rooms at Hampton by Hilton Frankfurt City Centre East provide air conditioning, and guests can stay connected with free wifi.
You can also enjoy a fitness center and free breakfast while staying at Hampton by Hilton Frankfurt City Centre East.
When you’re feeling hungry, be sure to check out Mon Amie Maxi, Restaurant Francais, and Restaurant Sevres, which are some French restaurants that are popular with locals and out-of-towners alike.
If you are interested in exploring Frankfurt, check out one of the art museums, such as Staedel Museum, MMK Museum of Modern Art (MMK Museum fur Moderne Kunst), and Schirn Kunsthalle.
At Hampton by Hilton Frankfurt City Centre East, your comfort and satisfaction come first, and they look forward to welcoming you to Frankfurt.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
24-hour front desk
Wifi
Bar / lounge
Breakfast buffet
Dry cleaning
Laundry service
Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Business
Family
Languages Spoken
English, German
Hotel links
Location
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Frankfurt Intl Airport
13.6 km•
See all flights
Mannheim Airport
70.3 km•
See all flights
Ostbahnhof
1 min•Frankfurt U-Bahn
Car Hire
47 Restaurants
within 0.5 kilometers
Reviews
4.3
343 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hampton by Hilton Frankfurt City Centre East garners appreciation for its location, with the hotel's accessibility to public transport like the U-Bahn and S-Bahn stations being a highlight for guests looking to explore the city or travel to the airport. While the range of breakfast options is a hit, some guests have called out the lack of in-room fridges and raised concerns about the overall cleanliness and maintenance. The staff's friendliness and professionalism stand out, although there are occasional issues with housekeeping and refund processing.
The hotel's atmosphere and room design receive positive remarks, but guests also note limited space and missing amenities. Mixed reviews surface on the topic of value, with some guests satisfied with the pricing and others pointing out high parking fees and refund troubles.
Location
Convenient
Atmosphere
Inviting
Rooms
Well-designed
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Friendly, most helpful reception staff- shoutout to morning shift Alex and evening shift ladies on Xmas Day. Room is thoughtfully designed with a ton of outlets and most amenities except mini fridge (which is strange since it does have room for it). Location v convenient to Messe and Skyline Mall. Three points for consideration: minifridge in room please, housekeeping staff should definitely get better vacuums (litter and nailclippings on floor hidden by curtains) and if in house dining only available for breakfast, a common use microwave in the unused dining area post breakfast for visitor use. Breakfast variety is very good and love the waffle irons :)
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Â Rooms have no mini-fridge so keep that in mind if bringing back perishables. Skyline Mall has...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
Great place to say while in Frankfurt, central close to ECB and walking distance from Old town, great running trails by Maine and very clean property and good breakfast, all in all great value. THis is now my fav place to stay in Frankfurt
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Review collected in partnership with Hampton
Date of stay: July 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Excellent cleanliness, excellent bathroom products which include conditioner and cleansing milk. Friendly staff. Garage parking 20 euros per night (in line with Frankfurt prices). East station metro stop directly next to the hotel (however you can reach the Duomo on foot in just over a quarter of an hour). Silent. Breakfast included in the price with a wide choice of sweet and savory options. Several restaurants in the area. Super recommended.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Let's start with the pros: I found the bed really comfortable and that's not to be taken for granted, the staff is very kind and helpful. The location is also very strategic: below there is the train station and the metro, as well as free public parking a few meters away. We also found the price competitive.
Cons: the room was quite small but above all with little support, so the 3 of us struggled to place our things. The breakfast had almost 0 lactose-free items (they have milk on request)... it would have been ideal to have some biscuits. The breakfast staff is very friendly but the tables should be cleaned more frequently. The somewhat distracted cleaning lady entered without knocking. ouch ouch. Having traveled a lot there are some details that, if improved, could make the stay even more pleasant. Overall though I would go back.
Cons: the room was quite small but above all with little support, so the 3 of us struggled to place our things. The breakfast had almost 0 lactose-free items (they have milk on request)... it would have been ideal to have some biscuits. The breakfast staff is very friendly but the tables should be cleaned more frequently. The somewhat distracted cleaning lady entered without knocking. ouch ouch. Having traveled a lot there are some details that, if improved, could make the stay even more pleasant. Overall though I would go back.
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Date of stay: January 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked this hotel directly through the Hilton App for 5 nights (i.e. from 14th Sep to 19th Sep) for my business travel.
I work with an IT Company and due to change in some business meeting requirements, I had to leave Frankfurt early and requested hotel for Early Check Out on 17th Sep' 2024 (after 3 nights of stay).
I informed the hotel staff about this change on 16th Sep morning where I was guided to talk to Ms Nicole Ullrich. During my subsequent interaction, I was assured by Ms Nicole Ullrich (She was one of the Senior Leaders) that the refund will be processed as quickly as possible.
However, I have been chasing the hotel through multiple emails and still after more than 3 months they have not refunded me EURO 308.09. They keep on evading confirmation of refund of amount by just responding "We are reviewing all the details and will revert as soon as possible".
I also took help from one of my friend in Europe who called the hotel on my behalf using his local number and spoke to the team. He was also told that they are still reviewing the details.
I travel extensively but never seen any hotel taking more than 3 months to process the refund. This is quite unprofessional on their part and especially Ms Nicole Ullrich who personally promised me about seamless refund of payment.
This is pure breach of trust and I will urge readers of this review not to stay at this hotel at all.
I work with an IT Company and due to change in some business meeting requirements, I had to leave Frankfurt early and requested hotel for Early Check Out on 17th Sep' 2024 (after 3 nights of stay).
I informed the hotel staff about this change on 16th Sep morning where I was guided to talk to Ms Nicole Ullrich. During my subsequent interaction, I was assured by Ms Nicole Ullrich (She was one of the Senior Leaders) that the refund will be processed as quickly as possible.
However, I have been chasing the hotel through multiple emails and still after more than 3 months they have not refunded me EURO 308.09. They keep on evading confirmation of refund of amount by just responding "We are reviewing all the details and will revert as soon as possible".
I also took help from one of my friend in Europe who called the hotel on my behalf using his local number and spoke to the team. He was also told that they are still reviewing the details.
I travel extensively but never seen any hotel taking more than 3 months to process the refund. This is quite unprofessional on their part and especially Ms Nicole Ullrich who personally promised me about seamless refund of payment.
This is pure breach of trust and I will urge readers of this review not to stay at this hotel at all.
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Date of stay: September 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â AVOID staying at this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros:
Located directly at the subway station and if you are lucky you will find a free parking space in front of the hotel. The breakfast was great and the room very quiet. Staff very nice!
Cons:
The parking fee in the underground garage of the hotel is decidedly too high at 25 euros PER night!! No fridge in the room, in the heat a no-go.
Located directly at the subway station and if you are lucky you will find a free parking space in front of the hotel. The breakfast was great and the room very quiet. Staff very nice!
Cons:
The parking fee in the underground garage of the hotel is decidedly too high at 25 euros PER night!! No fridge in the room, in the heat a no-go.
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No bottle of water in the rooms. They sell it for €3.50 which is ridiculous, I am medically not allowed to drink tap water. No amenity kits, very high pet fee, no slippers. Towels are super old and smelly, they literally leave old towel smell on your body. Pillows are super old. Many of the Hiltons are old, but they always make up for it with the services. No juice at breakfast. We paid £121 for a ridiculous 11 hours stay and I regret every penny. When we wanted to check out, there was no staff members at the lobby, I had to go find the 3 giggling staff members at the breakfast area to tell them we wanted to check out and the rude one simply ignored me. Like never again.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a hotel allocated by Lufthansa after a cancelled flight (FYI you can’t claim honours points for that). Second one in a row for me, so by the time I got there, I had been sleep deprived for a while. I got there around 11pm and left around 5am, and arrived by taxi, so I didn’t see the surroundings at all, but there was definitely rail tracks visible from my window & a McDonald’s nearby enough to deliver.
From what I could tell the hotel was relatively modern and clean (though, I have seen seen more recently refurbed Hamptons). The reception area was relatively spacious - both the desk and seating area. The room was big enough and the bed was fine. Bathroom had some basic toiletries. You could definitely hear people outside the doors, but given my hours there, this wasn’t an issue. I don’t think the A/C was actually adjustable apart from on/off. Could’ve done with more sockets and it had no USB charging ports.
I was checked in very quickly, in a minute really, and none of my IDs etc. were really checked, presumably because it was arranged by the airline. Found the receptionist a little.. blunt upon check-in, but a lot more accommodating by the morning.
Breakfast started too late for me to have it, but reception did provide apples and bananas before our taxi call time. Reception also offered to arrange the taxi, who I’m pretty sure also happened to be the receptionist’s friend (the guy was also there during my check in just chatting), but this isn’t an issue as far as I’m concerned as we got to the airport on time and our taxi was comped by the airline. I will say that my Bolt at 11pm cost me just under 30€ whereas this taxi cost almost double that - may have been the time, provider and the fact there was four of us, but just to mention. The ride is about 20 minutes.
From what I could tell the hotel was relatively modern and clean (though, I have seen seen more recently refurbed Hamptons). The reception area was relatively spacious - both the desk and seating area. The room was big enough and the bed was fine. Bathroom had some basic toiletries. You could definitely hear people outside the doors, but given my hours there, this wasn’t an issue. I don’t think the A/C was actually adjustable apart from on/off. Could’ve done with more sockets and it had no USB charging ports.
I was checked in very quickly, in a minute really, and none of my IDs etc. were really checked, presumably because it was arranged by the airline. Found the receptionist a little.. blunt upon check-in, but a lot more accommodating by the morning.
Breakfast started too late for me to have it, but reception did provide apples and bananas before our taxi call time. Reception also offered to arrange the taxi, who I’m pretty sure also happened to be the receptionist’s friend (the guy was also there during my check in just chatting), but this isn’t an issue as far as I’m concerned as we got to the airport on time and our taxi was comped by the airline. I will say that my Bolt at 11pm cost me just under 30€ whereas this taxi cost almost double that - may have been the time, provider and the fact there was four of us, but just to mention. The ride is about 20 minutes.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The bed was against a wall, so only one side had a lamp and a night table. Dusted rooms, door to bathroom was slow and could not be locked, had to ask repeatedly for toilet paper. Often empty for slices of bread and bacon for breakfast. Probably won't use this hotel again.
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Automatically translated
Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had an overnight stay in this hotel with our family. Unfortunately, they do not have family rooms, so we booked two rooms next to each other. Due to the height of our vehicle we could not use the parking garage. However, on the advice of the staff, we were able to park for free on the public road in front of the hotel. Several restaurants within walking distance and with an Uber you can quickly reach the center. Recommended!
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I don’t know about shuttle service. You can take the S-Bahn (Train) from Frankfurt Airport to the main train station (Hauptbahnhof), then transfer to the U-Bahn (subway) to Ostbahnhof. The hotel is literally a few steps away from the Ostbahnhof U-Bahn station.
"Rooms have no mini-fridge so keep that in mind if bringing back perishables. Skyline Mall has great 2nd floor food court nearby for affordable meals with good variety"Read full review
"Just be aware there is a panic button next to the light switches by the bed. It has a red indicator light on it. Don't push it lol"Read full review
"Make full use of the U6 and the regional rail services - U6 also has changes available to a number of big stations elsewhere in Frankfurt."Read full review
PRICE RANGE
S$112 - S$155 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHesseFrankfurtInnenstadt / Ostend - Osthafen
NUMBER OF ROOMS
182
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHAMPTON BY HILTON FRANKFURT CITY CENTRE EAST | UPDATED 2025 Hotel Reviews, Price Comparison and 260 Photos (Germany) - Tripadvisor
Frequently Asked Questions about Hampton by Hilton Frankfurt City Centre East
Which popular attractions are close to Hampton by Hilton Frankfurt City Centre East?
Nearby attractions include Eurotower (0.4 km), European Central Bank (0.5 km), and Hafenpark (0.4 km).
What are some of the property amenities at Hampton by Hilton Frankfurt City Centre East?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Hampton by Hilton Frankfurt City Centre East?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hampton by Hilton Frankfurt City Centre East?
Yes, parking is available to guests.
What are some restaurants close to Hampton by Hilton Frankfurt City Centre East?
Conveniently located restaurants include Bun Bo, Aniis, and Bei Frau Nanna.
Are there opportunities to exercise at Hampton by Hilton Frankfurt City Centre East?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hampton by Hilton Frankfurt City Centre East?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hampton by Hilton Frankfurt City Centre East?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Hampton by Hilton Frankfurt City Centre East?
Many travellers enjoy visiting Cathedral of St. Bartholomew (Dom St. Bartholomaus) (1.5 km), Goethe House (2.1 km), and Old Nicholas Church (Alte Nikolaikirche) (1.8 km).
Is Hampton by Hilton Frankfurt City Centre East accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.