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Alexander am Zoo

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#61 of 269 Hotels in Frankfurt
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Alexander am Zoo
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272 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Munich, Germany
Reviewed 1 week ago

I have spent 2 nights in this hotel, which is quite near the city center if you take the subway and it is in a quiet area of the Zoo. The doubleroom was big but there was not enough light in the room itself and in the bathroom. There was also free of charge tea and coffee in the room...

Thank LiviaLS
Graz, Austria
Reviewed 1 week ago via mobile

The hotel is pretty clean and everything is fine, but I just had the worst checking in experience, this has never happened to me before. I booked a room for 2 and my friend got there before me and checked in without any issue. I arrived at the hotel around 11 pm and found 2 people at the reception. I...

Thank CarmenCristea
Queensland Australia
Reviewed 3 weeks ago

I love this property for several reasons: the breakfast was included in my price. It was delicious and varied. The food, especially the bread, was fresh plus the bacon was perfectly cooked. The staff were very obliging and exceeded my expectations several times during my stay. The cleanliness was to a super high standard and the rooms had windows that...

Thank Sherry G
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Sherry, thank you for your wonderful review of our Alexander am Zoo. My staff and I were very touched reading your review on tripadvisor. We are sincerely looking forward welcoming you again when you visit the Frankfurt Zoo! Best regards Michelle Jandel-Mouqué, General Manager

Reviewed 19 March 2017

Only one night stay, but the room was clean, staff was very friendly and accomodated a slightly later checkout no problem. Having parking in garage under the hotel is nice, althought was 17euro for night. Breakfast was very good in the morning, lots of options, and very fresh! Would stay again.

Thank Carson C
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Carson, thank you so much for sharing your kind comments with us. Our parking fee seems to be high, but in comparison to other garages in Frankfurt it is still moderate  See you soon! Michelle Jandel-Mouqué & Team.

Reviewed 15 February 2017

I have been in this hotel for 3 nights. Very good breakfast, friendly staff, value for money appreciated, parking space for a price and for skilled drivers. :-)) If you do not have/rented a Porche you end up on he elevator!! :-) Interesting, anyway!

Thank Parmena R
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Parmena, thank you for having been our guest at the Alexander am Zoo and your honest evaluation on tripadvisor – indeed the parking garage can be a challenge even with a Porsche – hope you had a safe trip home! Best regards Michelle Jandel-Mouqué, General Manager & Team

Sao Leopoldo, RS
Reviewed 4 December 2016 via mobile

It was a short stay, but very pleasant. Great breakfast, excellent room, very comfortable and charming hotel. There's a mini market close to the hotel, what makes easier to choose what to eat and drink. Really think about going again to Frankfurt and staying at the Alexander am Zoo.

Thank Vanessa B
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Vanessa B., thank you very much for taking the time writing this lovely review about your stay at the Alexander am Zoo. We wish you a wonderful Christmas time and hope to see you again on your next trip to Frankfurt! Michelle Jandel-Mouqué, General Manager

Chichester, United Kingdom
Reviewed 28 November 2016

Comfortable and clean. Have stayed here before when visiting family who live just a few blocks away. It is in a residential area so no amenities in the immediate vicinity but a 10 minute walk takes you to shops and restaurants. I give this hotel only 3 stars because once the breakfast room is closed there are no facilities for...

Thank steph2cc
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Steph2cc, thank you for your honest words. However there is a bar-frigde at reception and our staff is happy to serve you in the hotel lobby at any time. Best regards from the Alexander am Zoo – Michelle Jandel-Mouqué, General Manager

Lucerne, Switzerland
Reviewed 14 November 2016

The room was clean and almost large for 2 persons. Clean and comfortable. Breakfast simple but good. Acceptable pricing for FFM. The location IMHO is not working if you wanna be close to Berger Strasse, Zoo or EZB. For other sightseeing it is to far out.

Thank Stefan G
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Stefan, we are a 4 star hotel and as you pointed out near the Frankfurt Zoo, EZB and Berger Strasse. The city center can be reached with two stops by underground and tram and the big advantage you have is that the Alexander am Zoo is located in a quiet area, so you can sleep with the window open...

New York City, New York
Reviewed 4 November 2016

I had a very nice and comfy stay at this hotel. Room was clean and spacious. Bed was comfortable. Bathroom was clean and everything was in order. Wifi/Internet was strong and worked fine. Zoo metro station is about 10-15 minutes walk, or you can take light rail tram a block away. Breakfast buffet was wonderful and had lots of variety....

5Thank j l
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear jl, thank you so much for your kind words and posting it on tripadvisor. We even have a closer metro station “Habsburger Allee” which is only 2 blocks away. Looking forward having you stay again – Best regards Michelle Jandel-Mouqué, General Manager

Marrakech, Morocco
Reviewed 20 October 2016 via mobile

This is primarily a business hotel but we enjoy it as tourist when visiting friends in Frankfurt. The rooms are spacious and well appointed, except for the few rooms on the ground level which are smaller and give onto a sidewalk -- best avoided if possible. Good Wifi, great breakfast buffet with excellent coffee and varied choices. I do have...

Thank joyceheard
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Joyce, thank you very much for your nice review. We apologize for the bad concierge service, this will not happen again. Hoping to see you again when visiting your friends in Frankfurt. Best regards Michelle Jandel-Mouqué, General Manager

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04/06/2017 05/06/2017
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  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Dry Cleaning
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star rated Hotel Alexander am Zoo features 66 air conditioned guest rooms and suites - some with kitchenette for extended stays. 2 Meeting rooms o the top floor with a roof terrace as well as an underground car park. The location near the Frankfurt Zoo in a quiet side street - the U-bahn U7 Habsburgerallee is 2 Minutes away. Many Restaurants are in the vicinity. ... more   less 

Additional Information about Alexander am Zoo

Address: Waldschmidtstr. 59-61, 60316 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $131 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexander am Zoo 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Alexander Am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Style:
#36 Romantic Hotel in Frankfurt
#40 Luxury Hotel in Frankfurt
#47 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Alexander am Zoo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on both the 5th and the 3rd floor - both rooms had good residential views.”
SherryG820, 30 Apr 2017 | Read review
“I had a room on first floor...no noise from outside.”
notuslimited, 24 Apr 2016 | Read review
“I guess all rooms are good.”
mireluske, 6 Jan 2016 | Read review
“Ask for a quiet room away from lift.”
983keith54, 5 Jan 2016 | Read review
“Room 509 was good”
Superagent84, 1 Sep 2015 | Read review
5 of 5
US$92* /night
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