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02/04/2017 03/04/2017
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    The Westin Grand Frankfurt

    1.3 km from Frankfurt centre
    • Restaurant
    • Room Service
    • Bar/Lounge
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    Apr 2 Apr 3
    1 room, 2 adults, 0 children
    US$193*View Deal
    Konrad-Adenauer-Str. 7, 60313 Frankfurt, Hesse, Germany
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    02/04/2017 03/04/2017
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    Standard Room

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    02/04/2017 03/04/2017
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    Traveller rating
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    All reviews executive club heavenly bed spg member konstablerwache station nespresso machine shopping district very nice hotel zeil street christmas market per day the location is perfect room was spacious an upgrade lobby concierge internet gym ziel euros platinum
    Reviewed 3 days ago

    We found a flushing toilet in our third room. We do appreciate that it was a suite. However, I would have been fine with first room if the toilet flushed. I do not appreicate the work of moving rooms twice after the first. The gym...More

    Helpful?0
    Response from GMWestin F, Manager at The Westin Grand Frankfurt

    Dear Justine W, First of all, let me thank you for having taken the time to provide us with a detailed overview about your experiences and I deeply regret that you had such a disappointing stay with us! Again, our sincerest apologies via this platform...More

    Reviewed 6 days ago via mobile

    This place is by far some of the most high class and best service that I've every received from an SPG hotel in the world. They treat me with respect and they know me by name. When I come here it feels like home. This...More

    Helpful?0
    Response from GMWestin F, Manager at The Westin Grand Frankfurt

    Dear John, As you may imagine, your compliments are a true delight for the entire team of the Westin Grand Frankfurt and we are glad you experienced such an inspiring time with us. A big THANK YOU for taking the time to share your feedback....More

    Reviewed 1 week ago

    Pros: Just down the block from an S-bahn train station and a straight train to the airport Keurig machine in each room Cons: Did not have heavenly Westin beds Room was not spotlessly clean Staff was kind of curt and not cheerful No upgrades available...More

    Helpful?1
    Response from GMWestin F, Manager at The Westin Grand Frankfurt

    Dear byrule62, Thank you very much for giving us your honest review on your recent stay with at The Westin Grand Frankfurt. Please be assured that we have taken up your points ín order to focus on the area in need. For your information, Heavenly...More

    Reviewed 1 week ago

    Location is great. Staff was friendly and helpful. Internet is outrageously priced. An obvious intent to gouge customers. I complained politely and the staff acknowledged that it is the most frequent complaint. The listing mentions that free wifi is available but you have to be...More

    Helpful?0
    Response from GMWestin F, Manager at The Westin Grand Frankfurt

    Dear Moundou, We would like to thank you for your honest and constructive feedback and of course for having taken the time to share your experience with us. It might be interesting for you that Wi-Fi is free of charge at our lobby area and...More

    Reviewed 2 weeks ago via mobile

    The hotel to choose if you want to be within walking distance of what's to see in Frankfurt. That said, it is he financial capital and when compared to other cities, not much to see. The hotel was nice, clean and safe.More

    Helpful?0
    Response from GMWestin F, Manager at The Westin Grand Frankfurt

    Dear markttheshark2015, Thank you very much for positive review of our hotel. In addition to the many pedestrian areas and shopping centers, there is quite a lot to discover in Frankfurt, apart from the Old Opera, the historic Town Hall area (Römer), not to forget...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Photos
    Hotel & Grounds (98)
    Room/Suite (97)
    Dining (87)
    Bathroom (40)
    Nearby
    Nearby Restaurants
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    Nearby Attractions
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    9 reviews
    .36 km away
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    25 reviews
    .35 km away
    Questions & AnswersAsk a question
    ongo51720
    How much is the buffet breakfast if not covered by the room rate please? Thanks.
    19 November 2016|
    Answer Show all 5 answers
    Response from Aly S | Reviewed this property |
    It was 30 euros.
    0
    Votes
    sinead m
    Hi I am going to Frankfurt and staying in the Westin Grand..... Can someone suggest a good hair salon nearby that are good at doing blonde highlights. Thank you. Shin.
    25 June 2016|
    Answer
    Response from ChrisABeaune | Reviewed this property |
    I was a tourist. Ask the front desk/concierge!
    -1
    Votes
    Anne F
    Do you offer a shuttle to and from Frankfurt airport. If not can you recommend shuttle or taxi and give me an estimate of the price. Thanks for your time.
    10 June 2016|
    Answer Show all 2 answers
    Response from Davidfromireland | Reviewed this property |
    I used a taxi - about 30 euro or so drone memory.
    1
    Vote
    Room Tips
    "Get a room close to the elevator as the shape of the building has some buildings that are a long walk"
    DeLionK, 1 month agoRead review
    "stay above the 2nd floor"
    ted p, 1 month agoRead review
    "All rooms are equally good, though the upper floors would be preferable for views and privacy."
    rwellstoo, 1 month agoRead review
    "Ask for a room away from the elevator bank."
    Julieona1a, 2 months agoRead review
    "Stay elsewhere."
    Sartorialista, 3 months agoRead review
    "Pay a little extra for the Executive Club! It is very nice and looks over the beautiful lobby."
    jeff_c130, 3 months agoRead review
    "Do not get a very back room across from the Asian restaurant."
    Cathy C, 5 months agoRead review
    "Ask for a higher floor. Ask for an upgrade if you are an elite. Spend the extra for Executive Club"
    ClintPage, 5 months agoRead review
    "6th Floor was very quiet for me... even with the spa/ gym located there"
    Steve K, 5 months agoRead review
    "Breakfast is really expensive, worth eating out."
    Fabio_Brazilian, 5 months agoRead review
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