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I have simple requirements for a hotel. Clean, quiet, air conditioning! And I have been traveling a lot for 30 years. Westin hotels are usually really good. This time the AC didn’t work. I told them after the first night. No feedback. Same result second...More
Well the Westin Grand, certainly has the wow factor as you walk through the main door into the spacious reception area. At this time of year was certainly very festive.
We arrived a few hours early and asked if it was possible to check in,...More
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 5 January 2018
We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive feedback and comments. We work continuously to ensure flawless service and to produce great experiences for our guests. I will certainly share your...More
A traditional five-star hotel. Great location, great service. Room were spacious, 2xdouble bedding in our room. Lots of space to move around.
Tasty and fresh food from the breakfast cheer up our morning. Very comfy bedding allow us to have a good rest that help...More
The Hotel is a bit dated but excellent beds quite and very clean. The pleasant surprise I am talking about is the outstanding service by the concierge Kevin Pepke. Here is a young man who is totally in tune with his guests. My son and...More
As I am living in the Kingdom of Saudi Arabia, I had to go for a surgery to Frankfurt. My good friend Thomas told me when you go there stay at the Westin Grand, Frankfurt which I did.
The Hotel with the GM...More