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The hotel is close to the shopping district!
It is also close to the metro station which links to the exhibition center!
The staffs are very helpful and friendly!
We will definitely come back when we are in town
I entered the Westin Grand Frankfurt with great expectations and most of them were met. I stayed here for 2 nights for business.
The hotel's grounds are beautiful and convenient. The room was spacious and the bed was sooooo comfortable and big.
The food I...More
Stayed here for 3 nights when in town on business. After arriving in Europe off an overnight flight from Canada I was thrilled to be allowed to check in early because I I am am SPG Gold member. I was extremely appreciative as I would...More
Thank JOANNE M
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 12 February 2018
Dear JOANNE M,
We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive feedback and comments. We work continuously to ensure flawless service and to produce great experiences for our guests. We are happy to...More
I have stay here before and it seems like the service's or the lack of is getting worst. My staying here is not by choice is provided by my company. I arrived on the 7th of February check in about 1020am. Inquire about getting a...More
1 Thank babewong15
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 11 February 2018
Thank you for taking time to rate your recent stay with us here on TripAdvisor.
We pride ourselves on delivering a memorable hotel experience during your travels. We have unfortunately fallen short of that goal. Please accept our sincerest apologies that our committed...More
The Westin Grand is a top quality business hotel in downtown Frankfurt. While the hotel may start to get a little dated/be in need of a makeover some time soon, the staff strives for excellence and ensures a hassle-free travel experience for the business traveler....More
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 6 February 2018
Thank you for staying with us and we appreciate you taking time to share your experience on Tripadvisor with us.
I am very happy to hear that you enjoyed the service provided from our associates. This is finally what we train for on...More