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The room was spacious and spotless. The bed was outstanding. Breakfast was good. All great then - except charging for wifi - come on guys, these days free wifi is available everywhere so why not in a 5 star hotel? And to then compound it...More
A basic clean ‘no thrills' Airport Hotel suitable for some 1 night stay between flights. The staff is friendly and helpful. Bed and pillows are terrible - quality sleep not possible. Choice and Quality of food are average, not a place for pleasureful dining.More
Response from Mr_Ralf_Stresing, Manager at Sheraton Frankfurt Airport Hotel & Conference CenterResponded yesterday
Thank you very much for staying with us and for taking the time to share your feedback. I am very sorry that we could not meet your expectations during your layover at Frankfurt Airport. Nevertheless, I am very surprised about the points you...More
We stayed here on the recommendation of relatives who travel a great deal and we were not disappointed. We decided to stay here overnight before flying home as our flight was quite early. It was a good plan as we were able to drop off...More
Having a Sheraton within the Frankfurt Airport complex was god sent for travellers from Asia trying to get to London.
Our flight landed at about 8:45pm and we were given 45 minutes to catch a transfer flight to London, which was a nightmare on the...More
Walking distance from the airport, huge facilities, stayed 24hrs to have the chance to see Frankfurt on the way to Asia!
Staff at the desk were super helpful. But couldn’t get the room right! Took 4 room changes starting with no runway view with terrible...More
Response from Mr_Ralf_Stresing, Manager at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 2 days ago
Thank you very much for choosing to stay with us and for taking the time to share your feedback. I am very sorry that we could not meet your expectations and apologize for the inconveniences caused during your stay. Please accept my apologies...More