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Sheraton Frankfurt Airport Hotel & Conference Center

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Traveller (1184)
Room & Suite (779)
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Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
GreenLeaders GreenPartner
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
Hotel links
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Special Offer:Europe is on sale
Hotel deals

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
47Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
4,733Reviews
1,814Photos
45Q+A
100Room tips
Traveller rating
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  • 698
  • 271
  • 189
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Popular mentions
I have stayed many times at this hotel and I appreciate it for its comfortable beds and prime location with respect to the airport. If you have a 7am flight you can get up at 5:30 and comfortably walk to your airplane without ever stepping outside (keeping security in mind, but
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Dear Mr Duty Manager I am currently checked in to your hotel and have been since 2 days ago- I Check out tomorrow. But with the way the service of the hotel is going It might force me to have a early Check out sand switch to the Hilton. No Housekeeping yesterday till 9 pm and
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Response from Mr_Ralf_Stresing, Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded today
Dear ahsan m, Thank you very much for choosing to stay with us and for letting us know about your experience at our hotel. Please accept our sincerest apologies for the inconveniences as we are truly sorry that we could not meet your expectations. Our Duty Manager has already contacted you to ask for further details regarding your feedback and I am happy that you appreciated her quick response. We have already talked to the department heads in charge to determine the causes of the issues you described and to prevent them from happening again. Again, I apologize for the inconveniences but hope that you enjoy the rest of your stay. We would be more than happy to welcome you back to proof that this does not represent our standards. Best regards, Ralf Stresing General Manager
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Right at Frankfurt Airport and above train station. Breakfast expensive, but many local eateries are right nearby. Wifi unreliable. Due to position it isn’t cheap but very convenient to catch early flights.
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Stayed here for 2 weeks. AND I will not recommend this hotel. WAY to expensive, construction work until 20pm in the hotel without any information in advance. WIFI at the hotel room is 19 euro A DAY or only 9 euro if you want to check your email. Parking 33 EURO A day.
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Response from Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 5 days ago
Dear Aleksoli, Thank you very much for your feedback. I regret that we were not able to meet your expectations and please accept my sincere apologies for the inconveniences caused during your stay with us. Please rest assured that your feedback has been already forwarded to the respective departments to take necessary steps. Also, please write us a private message via TripAdvisor with any further details you would like to share with us on this matter. Once again, I am sorry that we were not able to meet your expectations and it would be our pleasure to welcome you back on a future visit to the hotel. Best regards, Ralf Stresing General Manager
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Through the airport the flight was delayed for other 12 hours they offer this hotel I asked for disabled room they checked with them they phoned them they said yes disabled room. When we arrive they offer very small room that electric wheelchair can’t move very well - too
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Response from Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 6 days ago
Dear eziosavva, Thank you very much for taking the time to share your feedback with us. I am very sorry that we were not able to honor your request of a handicapped room, as we just have a certain inventory capacity of handicapped room and all of them were already occupied. We will definitely investigate this incident with our partnering companies at the airport. Again, please accept my apologies but I would like to assure you that this does not represent our standards. I hope that this has not permanently affected your opinion of us. We would be very happy to welcome you back soon to restore your faith in us. Best Regards Ralf Stresing
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Ausblick war schön
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Dear bubbelbine, Thank you very much for your interest in staying with us. We do indeed have a separate Check-In on our Club level on the 9th floor. As a Marriott Platinum Member, you are welcome to check-in there. I hope this helps with your arrival and if you have any further questions, please feel free to ask. We are looking forward to welcoming you soon and wish you safe travels. Best regards, Ralf Stresing General Manager
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Hello kavijain2018, Thank you very much for for choosing to stay with us before flying out of Frankfurt. We will be happy to take care of your luggage while you are being in Madrid. All you need is a reservation with us so you are all set. Just go to our team at our Guest Relation desk in our lobby opposite the reception and they will be happy to help you. We wish you pleasant travels and are looking forward to welcoming you at our hotel soon. Best regards, Ralf Stresing General Manager
1 vote
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Dear efashingbauer, Thank you very much for your interest in our hotel. As fellow TripAdvisor members have already mentioned, our hotel is directly connected with the airport via a pedestrian tunnel. Therefore, Terminal 1 is within walking distance and Terminal 2 can easily be reached via SkyLine train or busses. No shuttle is needed. We look forward to your visit. Best regards, Ralf Stresing General Manager
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"if you have platinum membership I'd go for the 9th floor"
"High floors"
"All rooms are quiet, some if not most are refurbished to a certain level"
"West view rooms as Better as Sun is Bright in Morning with East view windows."
"Not very accessible - long walk from lobby to elevator - order wheelchair if you need it"
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PRICE RANGE
US$105 - US$411 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton frankfurt airport hotel frankfurtsheraton frankfurt airport hotel and conference centersheraton frankfurt hotelfrankfurt sheraton
LOCATION
GermanyHesseFrankfurt
NUMBER OF ROOMS
1008
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