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Sheraton Frankfurt Airport Hotel & Conference Center

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#21 of 271 Hotels in Frankfurt
Certificate of Excellence
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,522 Reviews from our TripAdvisor Community

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Showing 2,625: English reviews
Reviewed yesterday NEW

The hotel is comfortable, albeit a bit noisy as a result of the design of the hallways. Tendency for echo's. However its proximity within the airport trumps any disadvantages thanks to the easy walk from the train station and to the airport terminal for departures. Very convenient.

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Helpful?
Thank Frank F
Sweden
Reviewed 2 days ago NEW

My flight was cancelled and i ended up here for the night, due to the strike it was a rather busy night which can possibly explain the rather hefty room rate. I had to leave at 5 am next morning, so had no chance to try the breakfast. Had dinner at the main restaurant, a not too impressive hamburger plate....

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Helpful?
Thank abrakadabra2015
Wuerzburg
Reviewed 2 days ago NEW

I had a room on the 9th floor Tower Rooms - open Club area with free drinks and some decent snacks. As is normal, didn't want to travel far for dinner. I don't recall the name of the restaurant (follow the dry age steak picture) but it was really one of the top 10 steaks I've ever had. Order the...

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Helpful?
Thank JimWuerzburg
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear JimWuerzburg, WOW - thank you so much for your great feedback! I am really glad to read that you enjoyed our Sheraton Club room on the 9th floor and our Sheraton Club Lounge. Also, thanks a lot for visiting our international restaurant Flavors, where we serve dry egad meat and international cuisine - so happy to read that you...

Reviewed 2 days ago NEW

While the Hotel and its rooms are typical Sheraton corporate style. The service in the hotel is great and in particular the cigar bar stands outs. Atmosphere, service and offers ensure a relaxing time. Especially the friendly service by Salem makes sure that guests feel welcome and are happy to stay (and spend) until the bar closes - unfortunately already...

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Helpful?
Thank ya s
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear ya s, Thanks a lot for your feedback. We are very glad to read your kind words about our cigar bar Davidoff Lounge and the courteous service of our bar team, especially of Salem. She will be very happy to receive your commendation. It would be our pleasure to welcome you back soon again. Best regards, Ralf Stresing General...

Shanghai, China
Reviewed 2 days ago NEWvia mobile

The staff is very well trained and we'll recognize Platinum members. Room technology is good with ample charging and good internet, and the location is perfect for the global executive. What I really like is the Davidoff Cigar Bar. Good cigars, drinks, and the super friendly, helpful Salem. The restaurant is good with the singular exception of not having their...

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Helpful?
Thank Cary B
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Cary B, Thank you for sharing your review with us and of course for being such a loyal guest. We really appreciate this. We are happy to learn from you that you enjoy your stay with us and that you like our room technology, our convenient location right next to the international Frankfurt airport and our cigar bar the...

Frankfurt, Germany
Reviewed 2 days ago NEW

Great bar, very good service by Kosta and Maria at Lemons & limes, attentive, always smiling and willing to help! Also it's a plus having a Starbucks at the lobby with good baristas . Overall feeling, big hotel ,but down to earth staff that remember you when you come back!

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Helpful?
Thank evamjurado
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear evamjurado, Thank you for your review about our rebranded bar, the Sports Bar. We are very happy to hear that you enjoyed the courteous service of our whole staff, especially of Kosta and Maria. They will be over the moon to hear their names mentioned in your review. Also, thank you for visiting our lobby café, where we proudly...

Ampthill, United Kingdom
Reviewed 3 days ago NEWvia mobile

Great hotel for lay over or business trip. Sometimes checkin can have very long queues. Beds are the usual Sheraton quality but the towers side of the hotel has been modernised Fantastic service in the sports bar from all the team in particular Kosta.

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Thank nick w
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear nick w, Thank you for your feedback and of course for choosing to stay with us during your business trip. Thank you also for visiting our Sports Bar and for commending on the fantastic service of the team, especially of Kosta. He will be delighted to hear his name mentioned in your review. Dear nick w, we would love...

A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

Good stay at the hotel.easy access to bus and train to frankfurt . Hotel staff all very helpful good cigar lounge with a good selection of cigars and cognacs abd macallan whyskeys. The waitress in this bar was really nice called Salem

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Helpful?
Thank A TripAdvisor Member
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear guest, Thank you for sharing your feedback with us and of course for the good score you gave us. I am very happy to read your kind commendation about our hotel staff and especially about Salem. Thank you very much and we hope to see you soon again. Best regards, Ralf Stresing General Manager

Irvine, United Kingdom
Reviewed 4 days ago NEWvia mobile

Great service from the staff at the sports bar. The hotel is near to terminal 1 just over the walkway. The hotel has a very nice atmosphere. Check in was easy with good help from staff after booking was mixed up . Thanks to Salem in the sports bar

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Helpful?
Thank AlReid71
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear AlReid71, Thank you very much for your feedback and for the good score you gave us. I am glad to hear that you had a swift and easy check-in experience and that you enjoyed the courteous service from the Sports Bar team, especially of Salem. She will be very happy to receive your commendation. We will be very happy...

West Milford, New Jersey
Reviewed 4 days ago NEWvia mobile

The Hotel is great and has more than 1008 rooms. They also have 2 restaurants and 2 great bars One of the bars is cigar lounge and a sports bar and staff is looking to help visitors enjoy Frankfurt Salem and her team made us feel like home Cheers

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Helpful?
Thank rudolph478
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear rudolph478, Thanks for sharing your review with us and of course for visiting our bars. I am glad to hear that Salem and the rest of the bar team made you feel like home and that you enjoyed your stay. Again, thanks a lot and we are looking forward to your next possible stay with us. Kind regards, Ralf...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $159 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#17 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As a SPG platinum member I have always received a renovated room”
 of 5 bubbles 871yas, 17 Jan 2017 | Read review
“Definitely ask for rooms on higher floors (6 or higher) that face the airport, especially if you are into airport views.”
 of 5 bubbles nealj622, 2 Jan 2017 | Read review
“We have stayed in many rooms over the years. They are all comfortable and quiet.”
 of 5 bubbles sbruckel, 17 Dec 2016 | Read review
“Check out their executive rooms”
 of 5 bubbles tshissler, 15 Dec 2016 | Read review
“rooms are OK if you just want to stay here; go elsewhere if you want a European meal before you leave”
 of 5 bubbles RestSeeker2, 13 Dec 2016 | Read review
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